Question 1

How fast will I hear back?

Accepted Answer

Most messages get a reply within a day, and often within the hour during the work week. We answer in the order they arrive, so a little context about your team and what you need helps us reply faster and more usefully.

Question 2

Who actually reads these messages?

Accepted Answer

The same small team that builds Kanvly. There is no outsourced first tier and no auto-responder triage: a real person reads your note and replies, whether it's a sales, support, or partnership question.

Question 3

Do I need to be a customer to reach out?

Accepted Answer

No. Whether you're evaluating Kanvly for your team, already using it and stuck on something, or interested in press or partnerships, you can use this form. Pointing your message at the right topic just helps us route it.

Question 4

Can I get a walkthrough before committing?

Accepted Answer

Yes. If you're weighing Kanvly for a team, choose the pricing and rollout topic and tell us your workspace size and timeline. We'll set up a walkthrough and talk through security, rollout, and the workflows that matter to you.

Question 5

What happens to the details I send?

Accepted Answer

We use what you share only to answer you and route your message internally. We don't sell it or add you to a marketing list from this form. The specifics are in our privacy policy, linked beside the form.

Question 6

Is there a faster way to find a quick answer?

Accepted Answer

If your question is about how a feature works, the documentation often answers it immediately: boards, pages and notes, calendar, members and roles, and Kanvly AI are all covered there. For anything account- or team-specific, the form is the right path.

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