Extremely perplexing/confusing situation
Since Affirm’s AI is so stupid and low quality, I will just treat this as a fraud crime and report it to my bank and get my money back that way. It’s a very simple problem. They would not let me cancel this loan and pay it back for about a week. In the meantime, they charged my checking account $110 for interest I guess and there’s no way to get it back. What’s ridiculous is the loan itself has been totally paid off. The $110 they illegally took from my checking account is over and beyond the loan itself. Their AI is so stupid it cannot figure that out.
Even though they have obviously communicated with trust pilot as well, their system of customer service still fails to let me stop the loan that is still in processing. All I want to do is stop the loan which would automatically stop the processing of that loan, but there will not let me do it. They have also illegally deducted $110 of interest from my checking account.
Everything has been fine with them up until now. They are AT LEAST three days late in approving my latest deal. I want to go ahead and pay the loan off all in one amount, but there is no way to communicate with them. All of their support is AI they have no working phone number. There’s no way to contact them AT ALL WHATSOEVER.
I do not recommend them and I will be ending deleting my account as soon as I get everything paid off. Very perplexing and confusing situation.
Risposta di Affirm
