Worst customer service ever
I bought furniture from Ikea on June 24th. Package was delivered July 4th. Never received the call to mount it as I requested. I had to call to schedule the mounting. I paid and mounting was scheduled for today between 8-5 window. Called three times and they never arrived. I requested the refund and started to mount it myself which was pure hell. The instructions were only images. No words. No nothing. Individual has to guess which part is each one as most parts looks the same. The item is extremely difficult to mount and I don’t want it. Service and waiting has been awful. I want the item picked up and refunded. Never buying on Ikea again.
Not even paying customer can get
good services