Nillkin.org Reviews 

108
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were unhappy with their experience overall. Many people reported significant dissatisfaction with product quality, noting items were not as protective, durable, or correctly fitting as advertised. Consumers frequently encountered unresponsive and unhelpful customer service, with emails ignored and communication stopping abruptly. Additionally, people experienced problems with orders, including incorrect items, delayed shipping, or products never arriving. However, some customers also noted positive experiences. A few people were satisfied with product quality, finding cases to be a perfect fit and made of premium materials. Others praised timely delivery and reported positive resolutions from customer service.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and functionality. Many customers express... See more

Quality

Reviewers highlight negative aspects of quality, with many expressing disappointment regarding product... See more

Customer service

People report negative experiences with customer service, citing extremely disappointing communication and a... See more

Order

Clients share negative opinions on order fulfillment, with many reporting not receiving their orders or... See more

Response time

Customers consistently note negative experiences with response time, with many reporting a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I recently bought a MagSafe® Compatible Iceblade CamProp Case with Transparent Camera Cover. I left a three-star review as the case was not as protective as advertised and the camera cover scratched v... See more

Rated 1 out of 5 stars

bought a S10 ultra case with foldable cover as stand. used it for 7mths, the leather cover stand torn off from the case without external force applied. Left the tablet in stand mode overnight and it h... See more

Rated 1 out of 5 stars

Terrible customer service!!! The pros: The item arrived quickly. That is where it ends. The charger does not charge as advertised. When we contacted them, they wanted videos of the device no... See more

Rated 1 out of 5 stars

The nillkin case for Samsung fold7 is substandard; within 6m after purchasing it, phone slipped off sofa onto carpet about 30-40cm and the corner broke! Their website says warranty doesn't cover dropp... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Quality accessories for mobile devices Nillkin.


Contact info

1.8

Poor

TrustScore 2 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(108)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use this company

I would not recommend this company.
I have repeatedly contacted them regarding a refund that I believe I am entitled to under the Consumer Rights Act, but my emails have been ignored. Despite giving the company multiple opportunities to resolve the issue, I have received little to no communication.
As a result of the lack of response, I have been forced to purchase an alternative item at my own expense. I am now left with no option but to consider pursuing the matter through the Small Claims Court to recover my costs.
Customer service and communication have been extremely disappointing. Based on my experience, I would advise others to proceed with caution.
If the company wishes to resolve this matter, I would welcome a prompt response.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE SCAMMERS

Total Scam. I have not received my order. Tracking says its still in China. Customer service non existent. No replies to my emails. They have taken money and not delivered. DO NOT BUY FROM THESE SCAMMERS!

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Shocking communication.

Product arrived, after about a week and a half after order was placed. Product was packaged great the case itself was a good item and worked well. After a few weeks the phone case began to develop faults I contacted customer service which has been an absolute travesty of a time. The issues was raised in mid April its now early June and still nothing sorted or anything seems to be being sorted. Avoid this place like the plague.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Refused to post my review

I recently bought a MagSafe® Compatible Iceblade CamProp Case with Transparent Camera Cover. I left a three-star review as the case was not as protective as advertised and the camera cover scratched very easily. I left the review because they asked me to leave one and it was removed from the website. Now I know why their website only has five-star reviews.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Non-existence of after-sale service

I brought two keyboards early this year and one of them became faulty with four keys not functioning well.
After numerous emails to customer service, they couldn’t resolve the problem and suddenly all communication stopped from them.
I will never deal with this company again and will take every single chance to condemn their company online!!!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Useless nillkin case for Samsung fold7

The nillkin case for Samsung fold7 is substandard; within 6m after purchasing it, phone slipped off sofa onto carpet about 30-40cm and the corner broke! Their website says warranty doesn't cover dropping it! What's the point of a case if it breaks after 1st drop! Disappointed. Have to buy a different case now. Waste of £!

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, say it has a "concealed kickstand support" it certainly doesn't.
You can send it back to China but it will cost more than the product itself. Never again am I buying Chinese rubbish and being conned.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this site at all costs

Avoid this site at all costs. I ordered a “premium” case and screen protector for my Samsung S26 Ultra, and the screen protector almost cracked the moment I tried to apply it.

I emailed customer service three times and got no response whatsoever.

Total waste of MONEY and TIME

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could give no stars and wish I’d…

Wish I could give no stars and wish I’d checked reviews before ordering. Awful customer service. Ordered two items no update on delivery, when I chased I was told item 1 was out of stock and item 2 would be dispatched with a 10% discount if I agreed. I didn’t agree and said do not dispatch as item 2 is useless without item 1. Ow no response from customer services they’ve dispatched despite me asking not to, and not refunded me for item 1 or given the 10% deposit. I have constantly emailed and chatted with the robot. Now off to take up with credit card company. Awful awful service avoid at all costs

30 March 2026
Unprompted review
Rated 4 out of 5 stars

Placed an order under a week ago

Placed an order under a week ago. Queried if my item had been shipped and was informed part of the order could no longer be dispatched as it was no longer being made. I requested a refund, this was received the following day. Twice I emailed, twice I got a response very quickly. The order couldn't be fulfilled but I was refunded immediately.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Nil Point

If I could give a minus I would and I wish I had read these reviews before purchasing this item. The customer service is beyond rubbish as is the product. I was convinced into buying the foldaway chargers as I was assured by the company that it would support a Garmin watch. The product I was sent doesn’t. Now customer service have told me that the element is out of stock so it was customer error even though it was in stock when I placed the order. So for a refund I have to pay to return it to China. Unacceptable. Steer clear of this company.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service - Out of stock items sold as available

I had a very poor experience with this store. They are selling products that they don't actually have in stock. I paid for my order and had to wait 14 days just for it to be shipped.
To make it worse, they tried to compensate for this two-week delay and lack of professional communication with a miserable 10% refund. Don't bother sending it; a small discount doesn't fix the frustration of poor management and wasted time. I will not be buying from here again. Avoid if you expect timely shipping.

8 March 2026
Unprompted review

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