I've ordered from Melori multiple times. Even with international shipping, my orders always arrive at my home in California in less than a week. Great service, fast delivery, and quality products. Hig... Voir plus
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Lisez les avis des autres
The item was not what I ordered. I ordered a specific Aveeno Skin Renewal Lotion and recieved Aveeno Oat Based Body Lotion at a price higher than I would have paid at a local drug store. Dont buy here... Voir plus
I had a very positive experience with Melori. The ordering process was simple and smooth, and the delivery service was timely and reliable. The product arrived as expected and in good condition. Overa... Voir plus
Products arrived safely. However, the box inside the Fed Ex envelope that contained the items was open--insert flaps not inserted. Sides, corners of box crushed. Side edge of box split open. Shredde... Voir plus
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À propos de l'entreprise
Coordonnées de contact
11149w West 95th Street, 66214, Overland Park, Etats-Unis
- +18884071066
- support@melori.com
- melori.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I've ordered from Melori multiple…
I've ordered from Melori multiple times. Even with international shipping, my orders always arrive at my home in California in less than a week. Great service, fast delivery, and quality products. Highly recommended!
The shipping is amazingly fast
The shipping is amazingly fast! It only took 4 days from i order placed to received. The product is also good!
The item was not what I ordered
The item was not what I ordered. I ordered a specific Aveeno Skin Renewal Lotion and recieved Aveeno Oat Based Body Lotion at a price higher than I would have paid at a local drug store. Dont buy here!
They had what I wanted in stock
They had what I wanted in stock, many other places didn’t. They gave me discount for bulk buying and shipped really quickly. The package was well packed and arrived promptly
Great product and smooth delivery
I had a very positive experience with Melori. The ordering process was simple and smooth, and the delivery service was timely and reliable. The product arrived as expected and in good condition. Overall, I am very satisfied with my order and would recommend Melori to others.
We always purchased our sunscreen from…
We always purchased our sunscreen from Melori! Easy purchase and fast shipping. We love our Lancaster Sunscreen!
Missing Items!
So far, this has been very disappointing. I ordered 4 items, but only 2 have arrived.
I hope this issue can be resolved quickly and that the missing items can be sent as soon as possible. I look forward to your response. ORDER NO MEL#8566 ( I contacted customer service already)
Communication is poor
Communication is poor , delivery company ups gave date for delivery but come 2 days earlier without notice luckily I was home otherwise not a chance to get my product.
The product seems fine
The product seems fine. A little pricey and the words on the bottle are not in English. Hopefully it will work like the ones I have previously purchased in my usual brick and mortar stores, which I can no longer find.
Pleased with the efficiency of ordering…
Pleased with the efficiency of ordering and delivery of my product.’Thank you
It's a not serious company it uses a…
It's a not serious company it uses a method of scamming, they are not reliable, they don't respect the law, refund, they always try to scam customers, you buy a product, they send you a mediocre product, not even the same product you chose and pay, it's gents they are used to scamming people, really j; hope one day that they will close their Melori website in the United States, really it's mafia Sultan Yaras,
I ordered SPF 30 and received SPF 50
I ordered SPF 30 and received SPF 50. I contacted customer service and never heard back. Wrong product.
Melori sent me the entirely wrong cream…
Melori sent me the entirely wrong cream and did not respond to my email for about 2 weeks and when they did, they offered me an $80 credit for a $178 cost and to not return the produce which I cannot use. Which meant that they would have retained $100 from me for nothing.I am still waiting on their telling me how to return the wrong product and get a full refund after a more than 3 week process of corresponding with them.
Perfect pink shipped from Turkey
I am so grateful that you still had NARS Angela Orcish pink lipstick available. It is the absolute perfect blue pink hue for me. Was shipped from Turkey and arrived to Arizona with much appreciated expedience. I can't believe how perfect this color is for me. Thank you, thank you. Please keep up the good work!
Great product, amazing customer service
It’s my third order from Melori. They have the best deal on a product I love (Caudalie Resveratrol) and the shipping has been fast and reliable. This last time, there was an issue with my local post office delivering my package. I reached out to Melori support and they were amazing! Quick to respond, detailed in their instructions and nice. I got my package just a few hours later. Thank you, very much! Definitely a loyal customer here!

Réponse de Melori
Good customer service
First things first…it took about 10-12 days before I got my product and when it finally arrived it was wrong but I will say they gave me a discount for the troubles. If it wasn’t for that I would rated them 2 stars. Customer service was really quick.

Réponse de Melori
I’m very disappointed with this…
I’m very disappointed with this company’s customer service. It has already been three weeks and my order still hasn’t been delivered.
I contacted the company to find out what was happening with my package. They responded once and provided a UPS tracking number, but that number does not exist in the UPS system — there is no such package.
After that I emailed the company several more times to clarify the situation, but I never received any response. My emails are ignored and there has been absolutely no communication. I’m very frustrated because I have to try to figure out what is happening with my package on my own. I was really waiting for this cream because I needed it.
It’s very disappointing that the company let me down, so I would not recommend ordering products from this website.

Réponse de Melori
Would give zero stars if I could
Would give zero stars if I could. I ordered products that never arrived and got no response from "support." My only recourse was to contact my credit card company and dispute the charge.

Réponse de Melori
Amazinf
Awesome company with great and friendly customer service. The shipping is quick too

Réponse de Melori
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