Det var godt og brugbart desværre bare ikk penge nok til til ku fortsætte samtalen med hende
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Efter de havde hævet til et abonnement jeg ikke havde bestilt. Fik jeg efter en uge en professionel undskyldning, samt alle mine penge retur. Tak for både svar og aktion fra jeres side😊
Virksomheden har svaret
Astroline har tilbagebetalt de penge, jeg har betalt for en håndlæsning som jeg desværre aldrig modtog, tak for det. De 4 stjerner er for deres ærlighed ift. dette. Uden alle de beskeder der er la... Se mere
Virksomheden har svaret
Det rammer alle❤️ Men ville ellers høre hvad der er uklar ifr. forholdet. Den vil jeg ellers ferne vide hvad de føre til.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Astroline is a go-to app for anyone looking for spiritual guidance and astrological insights. With personalized daily forecasts, tarot, palmistry, compatibility guidance, and in-depth readings from gifted astrologers, it helps people learn more about themselves and make more intentional choices in life.
Kontaktoplysninger
4,6
Fremragende
47 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Snyder til abonnementer
Blev hævet 6-måneders abonnement uden at have oprettet en bruger efter at have taget en test i mit instagramfeed - dvs. jeg har ikke været inde på hjemmesiden eller appen! Det er simpelthen sindssygt markedsføring!
Update regarding userinfo: Trustpilot does not allow sharing email addresses -
I have written an email to your support team with the information.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We assume that this is not the experience we want our customers to have, and we apologize for any inconvenience and stress this situation has caused.
Rest assured, Our customer support team has reached out to you with an appropriate resolution to address your concerns. We are committed to ensuring that any errors are corrected.
We appreciate your patience as we work to make things right and hope to resolve this matter to your satisfaction.
Best regards,
Astroline Team ✨
God service
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We hope you're having a lovely day.
We wanted to take a moment to thank you for your kind feedback.
It's fantastic to hear that your experience was positive and that we could contribute to your journey.
Your words truly motivate us to keep doing our best.
Best regards,
Astroline Team ✨
Det var godt og brugbart desværre bare…
Det var godt og brugbart desværre bare ikk penge nok til til ku fortsætte samtalen med hende
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We hope this message finds you in great spirits.
We can’t thank you enough for taking the time to share your experience with us. It’s incredibly rewarding to hear that the session not only met your expectations but also provided meaningful insight and support. We always strive to create a space where clarity and personal connection come together.
Your feedback reinforces our dedication to that mission, and we’re grateful for your trust.
Best regards,
Astroline Team ✨
Jeg prøvede en håndlæsning til 4.99$
Jeg prøvede en håndlæsning til 4.99$, og allerede der kommer der en besked om, at jeg har bestilt 3 abonnementer til 29.99$. Uden jeg har bestilt noget som helst. Senere vil jeg gå ind og læse om Soul Mate Sketch, og bum, så snart jeg trykker på linket for at læse om det, bonger der en regning mere op på 9.99$.
Jeg skynder mig at skrive til dem, at jeg ikke har bestilt nogen af disse rapporter, og der går ikke mere end et kvarter, så får jeg en meddelelse om, at jeg har opsagt abonnementet. Jeg tænker, at så går det nok i orden med, at de ikke hæver beløbene.
I morges ser jeg så, at de har hævet 198 kr, hvilket jo må svare til de 29.99$. Et abonnement de mener jeg har bestilt, men som de nu har udelukket mig fra og vil have jeg skal gå ind og aktivere igen...sikkert fulgt af en ny hævning af beløbet.
Jeg har spærret mit kort og udfyldt en indsigelse til banken. Jeg hader at ryge i sådan noget svindel og advarer alle om at undgå denne virksomhed.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We assume that this is not the experience we want our customers to have, and we apologize for any inconvenience and stress this situation has caused.
Rest assured, Our customer support team has reached out to you with an appropriate resolution to address your concerns. We are committed to ensuring that any errors are corrected.
We appreciate your patience as we work to make things right and hope to resolve this matter to your satisfaction.
Best regards,
Astroline Team ✨
Besvarelse fra Astroline
Hello,
Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience.
We are sorry to hear that you did not receive the information you were expecting. Users naturally expect clear and meaningful guidance, and your feedback helps us better understand where expectations and the experience may not have aligned.
Best regards,
Astroline Team ✨
Besvarelse fra Astroline
Greetings,
We hope this note finds you thriving.
We're deeply grateful for your thoughtful review.
It’s always our greatest hope that each experience with us leaves you feeling seen, heard, and more in tune with your path.
Learning that your session brought you that kind of fulfillment is a beautiful affirmation of our purpose.
Thank you for letting us be a part of that moment with you.
Best regards,
Astroline Team ✨
Det er svindel
Det er svindel, hold jer langt væk. De trækker penge uden at advare. Jeg er blevet trukket 49 euro, ligesom alle andre. Har ikke fået noget som helst at vide i forhold til et abonnement. 😠😠
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
Astroline Team ✨
Læsningen om min person var ret spot…
Læsningen om min person var ret spot on, ud fra håndlæsning. Så nu må vi afvente om resten er lige så korrekt
20. maj 2026
Besvarelse fra Astroline
Greetings,
We hope your day is going splendidly.
Thank you for sharing your experience with us!
We're thrilled to hear that you found our insights valuable and that your time with us was enjoyable.
Your satisfaction is our priority, and it's rewarding to know we met your
expectations.
Best regards,
Astroline Team ✨
Jeg har haft en meget dårlig oplevelse…
Jeg har haft en meget dårlig oplevelse med Astroline. Tjenesten fremstår som en engangsbetaling, men i praksis bliver man tilmeldt et løbende abonnement, som er svært at gennemskue og stoppe.
Der blev trukket penge fra mit kort uden tydelig og klar information om, at det ville fortsætte som abonnement. Jeg oplever det som vildledende og uigennemsigtigt.
Kundeservice og afmeldingsprocessen er ikke let at finde eller bruge, hvilket gør det unødigt besværligt at stoppe betalingerne.
Jeg kan ikke anbefale denne tjeneste, da den ikke er gennemsigtig omkring betaling og binding.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We apologize for the inconvenience and frustration this situation has caused.
We’re pleased to inform you that our support team has managed to rectify the issue.
Thank you for your patience, and we sincerely apologize for any stress this has caused, especially with it impacting your overdraft.
Best regards,
Astroline Team ✨
DET ER SCAM
jeg købte for 9 kr for at snakke med en i 4 minutter det gik fint nok, efter det gik jeg ind og opsagde det hele og lukkede hjemmesiden/appen ned. en uge efter fik jeg trukket 377kr fra min konto. jeg er under 18 så har ikke så mange penge i forvejen så 377 kr er næsten alle mine penge. jeg skrev til dem af flere omgange men enten svarede de ikke og ellerts sagde de at jeg ikke kunne få mine penge tilbage. DET ER SCAM DET HELE SÅ IKKE GIV DEM JERES KONTO OPLYSNINGER!!!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
Astroline Team ✨
Det var spændende men nåede ikke at…
Det var spændende men nåede ikke at læse alt hvad der blev sendt til mig
8. marts 2026
Besvarelse fra Astroline
Greetings,
We hope you're having a lovely day.
We wanted to take a moment to thank you for your kind feedback.
It's fantastic to hear that your experience was positive and that we could contribute to your journey.
Your words truly motivate us to keep doing our best.
Best regards,
Astroline Team ✨
Det rammer alle❤️ Men ville ellers høre…
Det rammer alle❤️ Men ville ellers høre hvad der er uklar ifr. forholdet. Den vil jeg ellers ferne vide hvad de føre til.
14. januar 2026
Besvarelse fra Astroline
Greetings,
We hope this message finds you well.
We sincerely appreciate you sharing your positive experience with us! It's heartening to know that you enjoyed your time and found the insights beneficial.
Your satisfaction is paramount to us, and we're delighted to have met your expectations.
Best regards,
Astroline Team ✨
Jeg betalte for en 3 dages prøveperiode…
Jeg betalte for en 3 dages prøveperiode d. 1 januar og opsagde d. 2 januar - altså indenfor perrioden man skulle opsige - kan så se de har trukket trods jeg havde opsagt, kan så se det ligner abbonementet stadig er aktivt og prøver så at opsige igen - de skriver der skulle komme en mail med opsigelses bekræftelse hvilket der ikke er - jeg har så sendt en mail til dem, som jeg mangler svar på. Jeg håber de sender de 500 kr tilbage og indser deres fejl og så skal jeg nok rette min anmeldelse efter det, men indtil da kan jeg på ingen måde anbefale det - jeg har spærret det kort jeg brugte for at de i det mindste ikke kan trække mere, men sagtens overfører penge tilbage
Ticket ID: XCFOYL
mail: dittelise@gmail
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
Astroline Team ✨
Jeg er blevet trukket for et 49,99 Euro…
Jeg er blevet trukket for et 49,99 Euro for et abonnement jeg ikke har bestilt. Jeg betalte 1,25 Euro for at komme ind, og nu bliver pengene ved med at trække...
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
Astroline Team ✨
Besvarelse fra Astroline
Greetings,
We hope this note finds you thriving.
We're deeply grateful for your thoughtful review.
It’s always our greatest hope that each experience with us leaves you feeling seen, heard, and more in tune with your path.
Learning that your session brought you that kind of fulfillment is a beautiful affirmation of our purpose.
Thank you for letting us be a part of that moment with you.
Best regards,
Astroline Team ✨
Besvarelse fra Astroline
Greetings,
We hope all is well with you.
Thank you for your thoughtful review!
It's heartening to hear that your session was insightful and that we could provide the guidance you were seeking.
Your satisfaction is important to us, and we're glad we could meet your needs.
Best regards,
Astroline Team ✨
Det er sjældent jeg indgiver negative…
Det er sjældent jeg indgiver negative anmeldelser men jeg er tæt på at sige, at dette er en scam. Produktet der leveres fejler absolut ikke noget men når man signer op for at modtage en cartography report til 1,25 € og lige pludselig er signet op til en månedlig subscription på 49,95 uden min billigelse så lugter det af uærlig forretningsførelse. Når man logger ind på siden og vil kontakte dem angående sagen via formular hører man heller ikke noget svar tilbage. Grundet dette kan jeg på ingen måde anbefale astroline today.
13. december 2025
Besvarelse fra Astroline
Greetings,
We do understand your frustration regarding the situation. To help us resolve this issue as quickly as possible, please provide the following details:
1. The email address associated with your subscription.
2. The ticket number from your previous communication with our support team.
Once we have this information, our team will prioritize your case, investigate the situation thoroughly, and work to ensure that any errors are corrected and refunds are processed if necessary.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Best regards,
The Astroline Team ✨
Besvarelse fra Astroline
Greetings,
We hope you're feeling well and at ease.
It’s a joy to read your words and feel the warmth of your experience.
Our intention is always to meet you where you are with empathy, insight, and genuine care. We’re so pleased to hear that the session left a meaningful impression.
Your trust is not taken lightly, and we’re here whenever you need us.
Best regards,
Astroline Team ✨
faldt som så mange andre i fælden med 3…
faldt som så mange andre i fælden med 3 dages prøveperiode for 1 euro og gik med det samme ind for at opsige. Og desudagtet trak de penge og jeg har måttet spærer mit kort fordi det ser ud til at de fortsætter med det. Hold jer langt væk.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We understand that this situation has been frustrating, Ensuring a positive experience for our customers is our priority, and we regret that this was not the case for you.
Due to the high volume of requests, our response time is currently up to 7 business days.
Please mind the fact that the indication a ticket ID in advance does not imply the expedited investigation of a case, and it is considered as deliberate recovery of funds.
The approach aforementioned may be applied to an occurred situation at our own discretion. Yet again, due to the unprecedentedly volume of appeals, a case may be closed as it is with no further consideration.
Please be informed that each and every user has to provide the following data while contacting us directly:
!the valid reasons why a case should be resolved in a user's favor along with a Trustpilot review published by an individual. Resonation with the existing Astroline policy is an essential regulation that shall not be infringed.
The email address is: astroline.app@support-team.app.
Requests sent with not adherence to the renewed established order will not be considered under any circumstances.
We appreciate your patience and cooperation as we work toward a fair resolution. If you have any further concerns or need additional assistance, please feel free to reach out.
Best regards,
Astroline Team ✨
astroline.today hold jer fra dem
astroline.today er et firma der arbejder på kanten af at være en scam, der er lavet for at trække penge ud af dig. De trækker penge for subscriptions, uden det er aftalt. Nægter at give pengene tilbage, selvom ikke er lovligt iht. danske/EU regler.
HOLD JER FRA DEM.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Astroline
Greetings,
We apologize for the inconvenience and frustration this situation has caused.
We’re pleased to inform you that our support team has managed to rectify the issue. We have located the account linked to the charge and are processing your refund. You should see the refund reflected in your account shortly.
Thank you for your patience, and we sincerely apologize for any stress this has caused.
Best regards,
Astroline Team ✨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.