Stay away !!! I am a small business owner . It started good but all of sudden without any notice they started charging $134/Month ($119+taxes) subscription fees.please read all term before taking keep... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They used to be great until they got greedy and started a subscription-based service. The subscription fees are ridiculous. Along with the subscription service, they have changed the payment times. No... Mehr ansehen
Unternehmen hat geantwortet
Keep was way easier and more willing to work with our growing company than any of the big 5 Canadian banks. Faster service and more options to suit our companies needs.
Unternehmen hat geantwortet
Quick response! I sent some email just questioning regarding our Capital and they just responsed right away and resolve the issue.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Keep offers a corporate credit card for Canadian businesses, featuring higher credit limits and up to 4x rewards on transactions, all powered by the Mastercard network. The card also includes additional features such as unlimited virtual cards, employee accounts, and online expense dashboard.
Kontaktinformationen
51 Wolseley St, M5T 1A5, Toronto, Kanada
- support@trykeep.com
- trykeep.com
3,0
Akzeptabel
174 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Fast and effective communication
Fast and effective communication, easy to use interface no confusion.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Brittney,
Thank you for taking the time to share your experience and for your kind words. We’re so glad to hear that you’ve found Keep easy to use and that our communication has been fast and effective. Providing a simple, seamless experience while supporting our customers is always our goal, so it’s wonderful to know we’ve been able to do that for you.
We truly appreciate your feedback, as it encourages our team to continue improving and delivering the best possible experience for our customers.
If you ever have any questions or need assistance in the future, we’re always happy to help at support@trykeep.com.
Best regards,
Keep Team
Quick response!
Quick response!
I sent some email just questioning regarding our Capital and they just responsed right away and resolve the issue.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Juan,
We’re delighted to hear our team was able to respond quickly and resolve your questions about Keep Capital.
Thank you for your kind words. We appreciate your support and look forward to continuing to support your business.
With regards,
The Keep Team.
They used to be great until they got…
They used to be great until they got greedy and started a subscription-based service. The subscription fees are ridiculous. Along with the subscription service, they have changed the payment times. Normal credit cards give you a statement and give you 25 or 30 days to pay the full balance. If you only opt for the cheapest subscription, you have no grace period to pay your balance.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Aaron,
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations.
We understand that the transition from our original free offering to our current subscription model has been a change for many of our longtime customers. We also recognize that the transition may not have met everyone’s expectations, and we’re continuing to improve how we communicate important updates. Our current pricing and plan details are always available at https://www.trykeep.com/pricing.
We also understand your concerns about the payment timeline. Depending on the plan, the interest-free period works differently than it does with many traditional credit cards. For example, the Core plan includes a 31-day interest-free period that begins on the statement start date. We recognize that this may feel different from what you were previously accustomed to.
Since then, Keep has expanded its offering with additional features, enhanced rewards, and new tools designed to better support businesses. While we understand these changes may not have been the right fit for your business, we genuinely appreciate you taking the time to share your perspective.
If you have any questions or would like to discuss your account or the available plan options, please reach out to us at support@trykeep.com. We’d be happy to help.
Best regards,
Keep Team
Keep
Keep is a great card company for consolidating business credit cards in one site and has decent integration with accounting platforms. The website needs some work for the functionality, and I am disappointed they switched to a subscription model, but overall they are good to work with and support is usually quick to respond/resolve any issues.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Brooke,
Thank you for taking the time to share your experience and for highlighting what has worked well for your business. We’re glad to hear that Keep has helped simplify managing your business credit cards and that our support team has been able to assist you quickly when needed.
We also appreciate your honest feedback about our website and the transition to a subscription model. As Keep has grown, we’ve introduced the subscription model to support ongoing improvements, new features, and the long term sustainability of the platform.
Your feedback is valuable to us and helps guide the improvements we’re making. If you ever have questions or would like to share additional suggestions, our team is always happy to help at support@trykeep.com.
Best regards,
Keep Team
Stay away !!
Stay away !!! I am a small business owner . It started good but all of sudden without any notice they started charging $134/Month ($119+taxes) subscription fees.please read all term before taking keep . The charges around 32% interest annual on line of credit(capital )
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Gagan,
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet your expectations.
We understand your frustration regarding the transition to our current subscription model. Before the subscription took effect, existing customers were notified by email, and our current pricing and plan details are always available at https://www.trykeep.com/pricing. We also recognize the transition may not have met everyone’s expectations and continue to improve how we communicate important updates.
Since then, Keep has expanded beyond its original offering with additional features, enhanced rewards, and new tools designed to better support businesses. While we understand these changes may not have been the right fit for your business, we appreciate you sharing your perspective.
With regards,
The Keep Team.
Great staff
Great staff, helpful and knowledgeable and quick response to my questions.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Trevor,
It’s wonderful to hear our team has been helpful, knowledgeable, and quick to respond to your questions.
We truly appreciate your support and are grateful to have you as part of Keep.
With regards,
The Keep Team.
Awful Points System
Really high points, but they translate to almost nothing of value. 400 points = 2.60 statement credit. Brutal. Every point is worth less than 70% of what you'd expect. Rest of the platform is average at best. Switching my business back to Amex.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Brian,
Thank you for sharing your feedback. We’re sorry to hear our rewards program didn’t meet your expectations.
Keep offers different rewards programs depending on the plan selected. For example, our Max plan includes enhanced earn rates, including 1.5x points on everyday purchases, 3x on dining and international spend, and 5x on Keep Travel bookings. Points can also be redeemed as statement credits or through Keep Travel.
We understand how important it is for rewards to provide meaningful value. Your comments help us continue evaluating and improving the experience we offer our customers.
Thank you for giving Keep a try, and we wish you all the best with your business.
With regards,
The Keep Team.
Keep was way easier and more willing to…
Keep was way easier and more willing to work with our growing company than any of the big 5 Canadian banks.
Faster service and more options to suit our companies needs.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Edward,
We’re so glad to hear Keep has been a great fit for your growing business. It’s great to know our team and solutions have provided a smoother experience than traditional banking options.
Thank you for your recommendation and support.
With regards,
The Keep Team.
fast customer service reply with…
fast customer service reply with helpful information
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Esther,
We’re glad to hear our team was able to respond quickly and provide the information you needed.
Thank you for your kind words and for choosing Keep.
With regards,
The Keep Team.
Clear cut credit card for all types of…
Clear cut credit card for all types of business.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Craig,
We’re glad to hear Keep has been a straightforward solution for your business.
Thank you for your support and recommendation. We’re grateful to be part of your business journey.
With regards,
The Keep Team.
Alternative Solution.
We've had a great experience with this credit card company. They offer excellent service, respond quickly to any questions or concerns, and make the overall process smooth and hassle-free. Their customer support is efficient and professional, and I've always received prompt assistance when needed. If you're looking for a reliable credit card provider with fast service, I would definitely recommend them.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Bianca,
We’re so glad to hear you’ve had a great experience with Keep. It’s wonderful to know our team has been responsive and that we’ve made things simple and hassle-free for your business.
Thank you for your recommendation and continued support.
With regards,
The Keep Team.
It’s a good company that really helps…
It’s a good company that really helps your business
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Vince,
We’re happy to hear Keep has been able to support your business. That’s exactly what we strive to do every day.
Thank you for your support, and we appreciate you choosing Keep.
With regards,
The Keep Team.
got me the credit when i needed it
got me the credit when i needed it. website relatively easy to navigate.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Ian,
Thank you for taking the time to share your experience.
We’re glad to hear Keep was there when you needed it most and that you found the platform easy to navigate.
We appreciate your feedback and your support.
With regards,
The Keep Team.
★☆☆☆☆
★☆☆☆☆
I never thought I'd have to write a review like this, but business owners should know what they're signing up for.
Keep blocked all of my company cards with absolutely no warning. No heads up. No email saying, "Hey, we need updated documents by this date." No phone call. No notification in the app. Nothing.
I found out when the cards stopped working.
The crazy part is that we weren't behind on payments. The account was in good standing. The business is doing well. There was no reason for me to wake up that day expecting my cards to be frozen.
What really bothers me is how disconnected this feels from the reality of running a business. People use these cards for Google Ads, Meta Ads, software subscriptions, employee expenses, travel, fuel, vendor payments, and all the other things that keep a company moving. When you shut cards off without warning, you're not creating a minor inconvenience. You're creating real problems for real businesses.
If one of your employees has a company card and is on the road, what happens when they go to fill up the tank and the card gets declined? What happens when they're checking into a hotel? What happens when they're taking a client out for lunch? The card suddenly becomes useless because someone at Keep decided to pull the plug first and explain it later.
In my case, operations were disrupted for roughly 24 hours while we tried to figure out what was going on. Twenty-four hours might not sound like much to someone sitting behind a compliance desk, but it can feel like a week when payments are failing and your team is asking why their cards don't work.
The most frustrating part is that this entire situation was avoidable. If Keep had simply told me they needed updated financial information, I would have provided it the same day. Instead, they froze the cards first and sent the email afterward.
That's not how you treat business customers.
A business credit card is supposed to be reliable. If there's a compliance review, fine. Ask for documents. Send a deadline. Give people a chance to respond. Don't wake up one morning and discover your cards have been shut off.
I would never use Keep as the primary card for anything mission-critical. If your advertising, software, employee spending, travel, or day-to-day operations depend on these cards working, make sure you have a backup plan because Keep can apparently cut off access without notice.
I've had cards from banks and financial institutions for years and I've never experienced anything handled this poorly.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Christopher,
Thank you for sharing your feedback. We’re sorry to hear about the frustration this situation caused and understand the impact it had on your business.
We appreciate the opportunity to have connected with you directly and are glad we were able to review your concerns together and reach a resolution.
Feedback like yours is valuable as we continue improving our processes and the experience we provide to our customers.
With regards,
The Keep Team.
These guys are the real deal !!
Definately the account managers that I've had. They are knowledgeable and personable. They call you by name when you phone for random info.
They keep you in touch with all the new things going on.
But probably the best thing. Is the hassle free process. And the ongoing partnership. It's not " one and done".
Very happy. Recommend them to anyone.
KV
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Kevin,
Thank you for taking the time to share your experience.
We’re happy to hear that you’ve had such a positive experience with our team. Building long-term relationships and providing responsive, personalized support is a big part of what we strive for, so it’s great to know that has made a difference for you.
We truly appreciate your recommendation and look forward to continuing to support your business.
With regards,
The Keep Team.
I was approached by a representative at…
I was approached by a representative at KEEP for a credit card for our business, we have never had a credit card for our business.
So we signed up and received credit card And since using it for the last three months it has reduced stress on our cash flow instead of using our personal credit cards. Getting the keep credit card Was one of the best solutions for our company their customer service is excellent This credit card can be used like any other credit card you may have in your pocket And if I issue virtual credit card to an employee It is as fast as getting online I am registering one immediately. There is no other company that I know of or even looking at That I can do this with.
I highly recommend this company and their services, BWTC, Sarnia
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi there,
Thank you for taking the time to share your experience and for your recommendation.
We’re delighted to hear that having a Keep Business Credit Card has helped reduce the need to use personal credit cards for business expenses and has provided greater flexibility for your company. It’s also great to know that the ability to quickly issue virtual cards for employees has been valuable for your day-to-day operations.
We’re especially pleased that our team has been able to provide the level of service and support you were looking for. Helping businesses access practical financial tools while delivering a seamless customer experience is exactly what we strive for.
Thank you again for your trust in Keep. We appreciate your support and look forward to continuing to serve your business as it grows.
Best regards,
The Keep Team
Avoid KEEP
After being promised a higher credit limit than any bank, I received a meager limit that wasn’t even worth the time of applying. But that’s not even the worst part!
Over a year into having the account I never used, KEEP unilaterally began charging a weekly fee for the privilege of having the account I never used, of $29.99/wk. Unbeknownst to me, they were taking the money directly from my bank account. It wasn’t until 3 months later that I was made aware.
Although NEW customers are told their revised business model will incur said fee after a brief trial period, I was never afforded that consideration - I would have immediately closed my account. I now intend to pursue both civil and criminal cases against KEEP, because they never requested nor received implicit consent from me.
Outright theft. Avoid KEEP!!
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Marc,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience led to this frustration.
We’re glad we were able to connect with you directly and work through your concerns. We appreciate the opportunity to review your case and address the situation.
Thank you again for sharing your perspective. Your feedback helps us continue improving the experience we provide to our customers.
With regards,
The Keep Team.
Easy to deal with and helpful
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Antoinette,
Thank you for taking the time to leave a review.
We’re delighted to hear that you found Keep easy to work with and that our team was helpful throughout your experience. Providing simple, reliable support is something we strive for every day, and it’s wonderful to know that reflected in your interactions with us.
We appreciate your support and look forward to continuing to help your business succeed.
Best regards,
The Keep Team
It got better
After a rocky start with someone from Keep calling me to ask me what I intended to use my Business Credit Card for - I responded for business purchases - and they kept on asking like what? "uhh business stuff ..." - anyway -
Since then the staff I have had to deal with in real time and online have been great. Succinct. Helpful. Precise. Pleasant. And even when I was approaching over the limit I was gently guided toward a way that I could on my own in the future, sort my own accounts.
Moreover when I need to speak to a person either by email or in person the thread does not get lost in multiple levels of "helpers" typically the person I am in contact with is the person who helps and remedies the issue -
Thanks
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Pr Marine Surveyors,
Thank you for taking the time to share your experience and for highlighting both the challenges you encountered initially and the improvements you saw afterward.
We appreciate your honest feedback regarding your first interaction, and we’re glad to hear that our team was able to provide the clear, timely, and personalized support you were looking for moving forward. It’s especially encouraging to know that our representatives helped guide you through managing your account and provided the tools and knowledge to handle similar situations independently in the future.
We’re also pleased to hear that having a consistent point of contact made a positive difference. Providing responsive support and ensuring our customers feel heard and supported are important priorities for us.
Thank you again for your feedback and for giving us the opportunity to improve your experience. We look forward to continuing to support your business.
Best regards,
The Keep Team
Do not switch to keep
Do not switch to keep. After one year they switched me to paid plan of $58 weekly with only two weeks or so notice that came in email. They still advertise free cards. I had to switch everything back from keep. Credit card for 50 weekly. No thank you. No advance notice just price hike as a general email which i missed and noticed 5 days before they were about to start charging me.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Keep
Hi Rajat,
We appreciate you taking the time to share your feedback.
We understand your frustration regarding the transition from the free offering to our current subscription model, and that you feel the notice period was insufficient. We recognize that this experience did not meet your expectations, and we are actively working to improve how important updates and changes are communicated to our customers.
Since launching, Keep has expanded beyond its original offering to include additional features, enhanced rewards, and tools designed to help businesses manage their finances more effectively. While we understand these changes may not have been the right fit for your business, we respect your decision to cancel.
We appreciate the time you spent with Keep and wish you all the best moving forward.
Best regards,
The Keep Team
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