Excellent Support and Client Focus Mindset
I formally recommend Importrust's services. Although my process was lengthy due to an initial communication failure, which resulted in several months of processing and two importations, the team demonstrated exemplary professionalism in resolving all issues.
I particularly highlight António Eça (CEO) and José Preça (Sales), who showed tremendous empathy, attention, and constant availability. Their responsiveness to all my questions was fundamental to the success of the process.
As a demanding client, I study topics in depth. The process involved several complex legal matters: carbon emissions, vehicle toll classification, and homologation associated with IMT listings.
Despite the initial setbacks, the way they handled the process and resolved the problems deserves recognition. I recommend them because of their mindset: "client focus"!