EO

Elle O

United Kingdom

Reviews

Review of Clever Accounts


Rated 5 out of 5 stars

Rebecca Binks Superstar service

Rebecca Binks delivers a service of excellence, professional, efficient and engaging. I would recommend her services to any small/medium business looking for an experienced supportive accountant.

July 13, 2026
Unprompted review

Review of Label Source


Rated 1 out of 5 stars

£150 cap on returns – not clearly disclosed for high-value items


Previously a loyal customer, including selling a Chanel bag worth over £4,000. That changed after returning two items worth £415 using their prepaid label, which turned out to only cover up to £150 (Royal Mail's standard cap). The parcel was lost, Royal Mail approved the claim, but paid out just £150, leaving a £265 shortfall.

The £150 cap and advice to arrange your own insurance for high-value items only exists buried in their general Seller Terms & Conditions. It's not flagged or repeated at the point you actually create a return label, which is exactly when it matters.

For a business trading in high-value luxury goods, this is a real gap. Enhanced Royal Mail cover is cheap and proportionate for items worth hundreds or thousands of pounds, yet there's no warning about this when you need it most.

If you're sending anything valuable through Label Source, read the full terms carefully and arrange your own insured postage. I won't be using them again.

July 1, 2026
Unprompted review

Review of Fairview New Homes


Rated 5 out of 5 stars

I had a great experience with Mursal at…

I had a great experience with Mursal at Fairview Homes. Mursal was knowledgeable, professional, and extremely helpful throughout the process. They took the time to answer all my questions, provided clear information, and made everything feel straightforward and stress-free. Excellent customer service from start to finish. I would highly recommend Mursal to anyone looking for a new home and interested in fairview homes.

June 16, 2026
Unprompted review

Reply from Fairview New Homes

Dear Elle,

Thank you for your wonderful feedback. We are delighted to hear that Mursal provided such knowledgeable, professional, and helpful service throughout your journey with Fairview Homes.

Your kind words and recommendation are greatly appreciated, and we will be sure to share your feedback with Mursal. We wish you every happiness in your new home.

Kind regards,
Fairview Team

Review of Guidepoint


Rated 1 out of 5 stars

Racist expert network

I signed up a few years ago and have had some pretty good consultations, naturally you have a few that are a mismatch, this is seen as a crime in GP’s eyes, they cancelled my membership without any explanation whatsoever due to my foreign surname presumably, a complete lack of transparency and respect for experts who dedicate their time to providing valuable insights. If you are a seasoned professional from a diverse background looking to do some consulting work GLG, Third Bridge and Dialectica are amazing, firstly not only do they provide the best matches they are also supportive if you have a scenario where things do not work out which can happen. I emailed the membership and advisor email addresses and was completely ignored or provided with a blanket response. Avoid this network at all costs!!

April 1, 2025
Unprompted review

Reply from Guidepoint

We take accusations of racism extremely seriously and categorically reject this claim. It is wholly inconsistent with who we are as a company. Guidepoint is a global organization with over 1,600 employees across 19 offices on 4 continents. Our network of experts includes 1.75 million+ advisors spanning nearly every country and culture in the world.

Diversity is core to our business and essential to delivering the best insights to our clients. To suggest otherwise ignores the scale, makeup, and mission of our organization. We encourage you to review our Code of Conduct, which reflects the standards we uphold across all aspects of our work: https://www.guidepoint.com/code-of-conduct/

That said, if you have specific concerns, we welcome the opportunity to address them directly. Please contact us at advisor.relations@guidepoint.com

Review of Designer Exchange UK


Rated 5 out of 5 stars

Superstar ROZ!

Roz was extremely professional, helpful and efficient. I would definitely return to sell my items to designer exchange in the near future such an awesome experience!

April 12, 2025
Unprompted review

Reply from Designer Exchange UK

Hi Elle,

Thank you for your amazing 5 star review!

I'm so glad to hear you're happy with the service provided by our staff and that you had a seamless selling experience with us.

Hope to see you buy/sell with us again soon. :)

Regards,
Louisandra

Review of Openreach


Rated 5 out of 5 stars

Andros was perfect!

Andros was very professional, efficient and informative. My WiFi was back up and running within the hour.

January 24, 2025
Unprompted review