Canceled order
I placed an order on black friday and 5 days later they canceled my order. I did not get any answer from them why they did that and the support does not respond. Disappointed with them....
December 1, 2023
Unprompted review
Reply from Bikeshop
Hi,
We are truly sorry to hear that your order was canceled without any explanation from our end. We understand how disappointing this can be, especially during Black Friday when customers expect their orders to be fulfilled promptly.
Contact our support team to let us know if you still haven't received a response from us.
We appreciate you bringing this matter to our attention and we will work towards improving our communication and support systems to ensure a better experience for our customers in the future.
Best regards, Malin