Terry Ditcham

Easy website to navigate and many choices of courier.

Easy website…good communication and the most pleasant deodorant I have used.

Easy web site….choices clearly explained…always use them. Perfect.

Simple site….easy to navigate to enable choice of carriers, I have used them many times.

Quick identification …fast delivery and a competitive price plus a quality product.
This is my third battery from the company.

Very quick delivery. Good product fitted perfectly.

Very quick delivery.
Amazing value… comments on wearing it just like the £100 bottles.

Easy to use website….rapid response emails.
Chosen carrier collected as arranged…..tracking was very useful, delivery instructions followed as requested.
Parcel was undamaged.
I always wrap well and print two large labels to make it easier for the courier system especially the driver.

Reported via AA App which was very easy. Communication from the beginning to the end was excellent. General overview of my problem was accurate and an immediate result in starting my car was made.
No fuss, friendly knowledgeable Patrol engineer.

Team arrived and realised I was not a straight forward install…..immediately went to overhead cable option, installed all external requirements and final install team arrived as planned. Connection completed and working well, all Box guys and girls were on the ball polite and efficient, answered all my questions. I have every confidence that follow up customer service will be of the same standard, thoroughly recommend and very pleased I switched. Thank you.

Great communication and very smooth delivery arrangements. Product is excellent for me.

Purchased a Magic Fluke Ukulele Bass, very very quick delivery and safely packed.
Having watched numerous videos on YouTube from SUS and in particular the 12 Bass review by Alex I thought I would buy from a personal outfit as opposed to faceless people on the net. I was not disappointed, approachable easy to deal with and Rob was very conscientious and paid attention to my questions and expedited a speedy delivery.
I have confidence that they would own and deal with any problems on gear they sell, nice outfit.
Appreciated.

On time, polite, careful and quick.

Easy website...collected on schedule...delivered on schedule.

Worked like a dream, easy to find and instructions were accurate.

Second move they have done for me, both broadband and phone line, it went like clockwork, the router arrived as promised to the correct address and Openreach were there within an hour of the designated appointment window. I was up and running with phone and broadband by the end of my moving day.....what more can you ask!
Communication with the moving team at Chess was excellent, I never felt abandoned or unsure of their abilities.

My experience warrants a 5.
Booked a second move of my broadband and have no reason to
expect great service as before.

Everything went well last time and on schedule and I have always experienced good communication.