Banner for Zendocs

Zendocs Reviews 

4,626
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,479 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its exceptional ease of use and efficiency, making tasks straightforward and quick. Many people appreciate how simple it is to operate, noting that it saves time and provides a stress-free experience. Reviewers often highlight the fast processing and convenient nature of the service. Conversely, a small portion of people felt dissatisfied with unexpected subscription charges and unclear pricing. Many reported automatic enrollment in monthly subscriptions after a low-cost trial, without clear upfront information. Reviewers expressed frustration over difficulties canceling these unwanted subscriptions or obtaining refunds, with some even experiencing double billing.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to navigate and efficient... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected charges and unclear pricing... See more

Payment

Reviewers highlight negative aspects of payment, primarily expressing frustration with unexpected and... See more

Subscription

Customers consistently express dissatisfaction with subscription practices, frequently reporting being signed... See more

Service

Clients share ambiguous opinions on service, with many expressing significant dissatisfaction regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I paid for one document for .50 cents & thought that they were charging me $42.51 since the email was unclear. I was never charged $42.51 after reviewing my credit card statement. Suggest company m... See more

Company replied

Rated 3 out of 5 stars

I'm confused about this. I have a lot of responsibilities on my shoulders. I thought I had already done the enrollment and paid. Then I get a message that was kind of rude. Not sure what is going on,... See more

Company replied

Rated 3 out of 5 stars

Decent service but nothing special. The PDF editing got the job done but the quality was pretty average, formatting shifted in a few spots and I had to fix some things myself. For the price they charg... See more

Company replied


Company details

  1. Software Company
  2. Web Collaboration Platform

About Zendocs

Written by the company

Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.

Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.

With Zendocs, you can:

  • Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
  • Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
  • Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
  • Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.

What we believe:

  • Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
  • The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
  • Mobile and desktop should both work — start on your phone, finish on your laptop.
  • Feedback shapes the product. We read what users tell us and use it to decide what to build next.

Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(4,626)

4,624 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and easy to use

Great and easy to use

July 16, 2026
Zendocs logo

Reply from Zendocs

Dear cjomoss, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Great app

Explains everything right

July 16, 2026
Zendocs logo

Reply from Zendocs

Dear nativeadventures, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

My experience is awesome easy and it…

My experience is awesome easy and it just was amazing. Thank you for all your help.

July 16, 2026
Zendocs logo

Reply from Zendocs

Dear Brittainy Hollins, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Good everything good

Good everything good

July 16, 2026
Zendocs logo

Reply from Zendocs

Dear Isabella Emanuel, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 4 out of 5 stars

Easy

User friendly app

July 16, 2026
Zendocs logo

Reply from Zendocs

Dear Wendy, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

good company

good user experience

July 15, 2026
Zendocs logo

Reply from Zendocs

Dear cassie, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

July 15, 2026
Zendocs logo

Reply from Zendocs

Dear alan.p.smith, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

It’s nice

It’s very helpful

July 14, 2026
Zendocs logo

Reply from Zendocs

Dear nenejones, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 1 out of 5 stars

Do not use!! super shady!

same experience as the rest of the 1-star reviews: edited a document, payed 1€ knowingly, then a few days later 29,99€ were booked off of my bank account seemingly through a subscription I never agreed to, and never got a mail about either.
Sent a mail to their support and got AI answers which were helpful bc they actually cancelled the payment and my subcription. I remain sceptical and I'll be keeping those emails if they keep messing with me.
Stay the f away from zendocs and report to authorities!!

July 15, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Annabelle Owl,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number ANNABELLEOWL333181. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 4 out of 5 stars

Happy

Easy to understand

July 14, 2026
Zendocs logo

Reply from Zendocs

Dear reidmclaren, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 1 out of 5 stars

I spent 15 minutes filling out a pdf…

I spent 15 minutes filling out a pdf using zendoc just to figure out there’s a fee, it was urgent and i didn’t have time to find a free alternative so i paid the $0.75 which was annoying but whatever. About a week later i get a $44 charge on my credit card, apparently paying a one time fee was permission to sign me up for a nearly $175 monthly subscription that comes out in weekly payments. Absolutely disgusting service i would not use just spend the extra time to find a service that will offer the ability to fill put a pdf for free.

July 7, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Jack Bennett,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number JACKBENNETT411478. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 5 out of 5 stars
Zendocs logo

Reply from Zendocs

Dear cmjtperry, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 4 out of 5 stars

Fast & Easy

The form was fast and easy to fill out and was very low in cost to download.

July 14, 2026
Zendocs logo

Reply from Zendocs

Dear nonezig, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 5 out of 5 stars

A+++++

Fast n easy to get

July 14, 2026
Zendocs logo

Reply from Zendocs

Dear icuellar, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs's Team

Rated 1 out of 5 stars

Scammers

Advertises as "free service" then charges you to download the file.

July 13, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Fuck Israel,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number FUCKISRAEL958479. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 1 out of 5 stars

Thiefs

Thiefs! The usual ones... you pay for one document around 1 euro and later then charge you extra 29.

Just some other servies. This can cost you a lot more than you think!

July 6, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Matej Erben,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number MATEJERBEN267441. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 1 out of 5 stars

I paid for a one document transfer a week later they took more money

I paid for a one document transfer from pdf to word. Was cost of £1. A week later they withdrew £29.99 from my paypal account. I never signed up for a monthly payment. I feel like I have been scammed by zendocs. I am currently going through the paypal resolution process to get my money back. I will never use zendocs again. Incidentally, the one doc that I paid to transfer from pdf to word, was unusable. My advice...stay away from this dodgy company.

**I received a response from zendocs, and I have the additional information that they requested, but I cannot see where I should add the information?? Can you assist? I have edited in here as this is the only way to respond and ask for help.
Raymond

July 6, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Raymond Watson,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number RAYMONDWATSON833691. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

Rated 1 out of 5 stars

Liars

Says free but then demands a fee to download the merged pdf

July 12, 2026
Unprompted review
Zendocs logo

Reply from Zendocs

Dear Kawther,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Zendocs.

For more details, please email tp@zendocs.com and include reference number KAWTHER974046. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Zendocs Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look