Solidab Reviews 

Worst insurance company ever. They’re misinformed about the document they send, refuse reimbursement despite earlier promises, unable to show any reasonable arguments at all for their actions. For my 30 hour delayed flight they reimbursed around 25 euro, which is what I payed the for the insurance in the first place, even after spending hours on the phone. The irony of this is not lost on me.
Do NOT buy travel insurance from them

They do not respect declining their renewal offers. Last month I declined the first one I received. But despite that I received another offer today.

Worst ever insurance claim experience. The people sitting in their claim department are highly unprofessional and unskilled especially a lady called Lene. Avoid buying their insurance at any cost.

Terrible service, claims department very unprofessional in my opinion, 4 weeks and they simply will not confirm receipt of my claim or respond to any of my emails.... unprofessional! There are much more efficient companies.... their service is simply unacceptable! avoid, avoid, avoid

This company is totally unethical. I had purchased a cancellation protection for my ticket via Mytrip.com. I paid extra for this insurance and due a death in the family I had to reschedule the trip. But this unprofessional agent refused to refund. Never buy from them.

NEVER TAKE THIS TRAVEL INSURANCE!!!! MY FLIGHT WAS CANCELED IN APRIL 2023. I AM STILL WAITING FOR MY €500 COMPENSATION, AFTER COMPLETING A FORM, SENT AROUND TWENTY ATTACHMENTS BY EMAIL. NO RETURNS I AM VERY DISAPPOINTED BY THIS INSURANCE AND IN ADDITION IT IS OFFERED BY BOOKING A SHAME; THEY THEM RELEASE THEMSELVES BY MAKING ME UNDERSTAND THAT I HAVE TO MAKE CONTACT WITH THEM DIRECTLY AND THAT THEY HAVE NO CONNECTION, A SHAME!!

I am coming back here after two months after I sent an email to the company's bosses, one of them said that I will be contacted by the office staff. Nothing, no reaction from them. Just automated messages from a third party company in England: GW Consulting (UK) Limited, a GardaWorld company...another scam. Avoid this company!

Avoid this insurance company.
Bought a car in riddemark bil,took the solid insurance for the technical defects.
After few months took a car with 4 miles for a wheel bearing replacement.And for sure Solid is not going to cover anything of that.

Got this a solid insurance, travel insurance through booking.com. Needed more information and called. Service is entirely in Swedish, the English service also get redirected to Swedish. Tried emailing them, no reply. Tried Facebook messenger no reply. SCAM!!!

scam!!! they dont pay your money back and just stop answering your mails.

I was so stupid to book a travel insurance from solid insurance on booking.com.
After i had to cancel my flight i ask for my money back for the tickets .
The only thing they do is answering that they are busy and i will get a answer asap.
Well it will be never i guess.
People if you want to loose youre money then go to a casino ,at least you will have some fun from it .
But don t use booking.com and solid insurance it is throwing away money

They are a fraudulent and unresponsive insurance. They refuse to pay only 150€ because a flight cancellation. After receiving all the documents proving the issue they just stop to respond messages and turn impossible to talk to them anymore. DO NOT CONTRACT THIS INSURANCE UNLESS YOU WANT LOOSE YOUR MONEY!!!

Stop sending me this garbage, you rotten eggs. Keep your fake invoices and take me off your "still trying to scam after 14 letters" list.

Aldrig igen. De betalar inget i fall av förlust för dina smycken.
They are the worst, they don't pay compensation if you lost your gold jewellery.

They keep spamming me with insurance for my bike with something that looks like an invoice (that is optional to pay). Probably hoping I'll pay it on accident or think it's something I have to pay.

These guys have been wasting my time for over a month now and they have no intention of paying me the money they owe me. DO NOT USE IT!

A set of charlatans
The unacceptable face of the insurance industry
Bought Travel insurance . Flight cancelled. They wouldn't pay out
Their first thought is "how can we get out of paying this" not " how can we help our customer "
Absolutely shocking
There are no word to describe how awful this company is.
The owners should hang their heads in shame

I got a cycle helmet insurance together with my Hövding. Great. Then I had an accident and I wrote them to get a new one. They are not paying because my home insurance isn't paying either. But why would I buy their insurance, if my home insurance ... I get it, it's legal, but be prepared to check the fine print.

And their only answer was: "You shouldn't have bought our insurance in the first place ..."

I have an insurance with Solid through my SAS Amex card. Unfortunately I had 3 claims to make so far. Every time the service was excellent and I had the response from the Amex/Solid team within 2 working days.

This company is pure fraud. I have paid dearly for travel insurance, but the company will not reimburse expenses I had for sickness on my journey.