PostNL België Reviews 

136,169
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

De tracking is top en perfect geleverd tussen de uren die worden voorgesteld de dag ervoor. Plaatsing als er niemand thuis is. Altijd leuk dezelfde chauffeur terug te zien

Rated 3 out of 5 stars

A problem I've had for the past few months: the expected delivery time doesn't match the actual one; it's either rescheduled for a later time or the next day. If this had only happened a couple of tim... See more

Rated 5 out of 5 stars

I really meant before was so bad but right now they become more professional and app also work good not lossing , not answering. Right now my package is on time and they are so friendly 🙏🏻

Rated 3 out of 5 stars

It was delivered on time and in good condition - that's what I expect (and appreciate). What I am not so keen on is that PostNL simply left it at the front door, with no attempt (that we noticed) to... See more

Company details

  1. Logistics Service
  2. Courier Service
  3. Shipping and Mailing Service

About PostNL België

Written by the company

Wij zijn PostNL, de bezorgers van iedereen

In België zorgen we er met meer dan 600 vaste medewerkers, zo’n 1.300 bezorgers in dienst bij 220 bezorgondernemers en 1.200 PostNL-punten voor dat pakjes snel, gemakkelijk en slim tot bij de mensen geraken.

Heb je inhoudelijke vragen of opmerkingen over de bezorging van je pakket?

We staan voor je klaar op postnl.be/contact

Omwille van privacyoverwegingen reageren we op dit publieke platform niet inhoudelijk op vragen of opmerkingen.

** en français **

En Belgique, tout le monde peut compter sur la livraison de colis par PostNL

Avec nos 600 collaborateurs et collaboratrices permanents, nos 1.300 livreurs employés par 220 entrepreneurs de livraison et nos 1.200 points PostNL, nous veillons à ce que chaque envoi parvienne facilement et efficacement à son destinataire.

Vous avez des questions de fond ou des commentaires sur la livraison de votre colis ?

Nous sommes à votre disposition à l'adresse postnl.be/fr/contact

Pour des raisons de confidentialité, nous ne répondons pas aux questions ou aux commentaires en substance sur cette plateforme publique.

PostNL busje

Contact info

  • www.postnl.be/contact, 2800, Mechelen, Belgium

  • postnl.be

4.0

Great

TrustScore 4 out of 5

136K reviews

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4.0

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(136,169)

80,423 reviews in the last 12 months

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Rated 1 out of 5 stars

Constant delays

Why even offer a service if you know its not going to be fulfilled? I never had my package delivered when they said, always problematic, never smooth. And when the package is actually delivered, its 30 mins away to a pickup point. Totally unsustainable and broken

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

PostNL is not suitable for delivery on…

PostNL is not suitable for delivery on professional locations like warehouses.
It had to be delivered to our wharehouse, but was never offered there. The package went directly to a shipping-point that we had not chosen, in the middle of the city, impossible to park; and with very unconvenient opening times. We lost a load of time and money due to this bad delivery.

July 12, 2026

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