Makeup.dk Reviews 

431
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

As many customers before, I got a bit nervous because of the very mixed reviews. I received the product, a Roche Posay sunscreen, after eight days, three days after the stated delivery date. Customer... See more

Rated 5 out of 5 stars

I have to admit, I was a little worried after reading some Trustpilot reviews, but I'm happy to report that my experience was fantastic! Yes, the shipping takes a little longer because it comes from e... See more

Rated 1 out of 5 stars

Helt absurde krav vedrørende vare der gik i stykker ved første brug. Jeg skrev en mail med ordrenummer 1702466373-0696 og et foto som tydeligt viser at dimsen er gået i tre stykker. Sva... See more

Company replied

Rated 4 out of 5 stars

The best prices on the market, but extremely slow delivery. It took me 9 days to receive my parcel. Not a scam like others write. I was thinking about it too in the beginning. Just take into considera... See more

Company replied

Company details

  1. Cosmetics Industry

Written by the company

vi tilbyder det meste indenfor makeup, kosmetik og tilbehør til noget der nærmer sig markedets skarpeste priser. Velkommen til Makeup.dk


Contact info

3.4

Average

TrustScore 3.5 out of 5

431 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(431)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God price

God price, the deleveri take a little while and free delivery. Had a little problem and they fix it in one day. Good service 👍🏻

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible
Ordered two items, specifivally checked the delivery date because i really needed the refill of my cometics. Not only didn’t come in time but took 3 weeks to hear anything about the package. In that time i had to buy those items from a different provider, i contacted them but they refused to take responsibility in any way. Cant cancel the order, cant refund, they “will investigate what happened with my package”. Until now didn’t get the order or money back. Today i out of nowhere received update on the package. No respect to the customer. Stay away if you only can, I swear choose ANY other provider. Not worth all the frustration and absolutely not worth the money.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good
I was a bit heitant after seeing others' review, so I didn't even order everything I would have, but all went fine, and I received the supplements in just a few days, all of them having expiry in/after 2027.
They have good prices, and wide selection of products

November 12, 2025
Unprompted review
Rated 4 out of 5 stars

Very cheap, a bit slow, but good service overall

As many customers before, I got a bit nervous because of the very mixed reviews. I received the product, a Roche Posay sunscreen, after eight days, three days after the stated delivery date. Customer service replied instantely and explained the delivery process very well. So no complaint at all, taking into account the unmatched price. The tracking and emails from the supplier could be clearer though. Therefore just 4 stars.

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Late delivery times - when I finally received my shampoo and conditioner it was the wrong products.

One product was also expired. I do not recommend shopping here.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I have to admit, I was a little worried after reading some Trustpilot reviews, but I'm happy to report that my experience was fantastic! Yes, the shipping takes a little longer because it comes from elsewhere in Europe, but you honestly can't beat the price. If you're not in a huge rush, it's definitely worth the wait. Plus, the customer service team was incredibly kind and helpful. They were always available to assist and assured me that my package would arrive or I'd get a refund. So, if you're like me and have seen some negative feedback, don't let it deter you!

June 6, 2025
Unprompted review
Rated 2 out of 5 stars

Not satisfied

I placed an order on 10th of May, which was sent on the18th, and today the 23rd I had a message, that the packet can be collected at a pick up point.
I paid 50 kr to have the packet sent by DAO, and it went directly to the pick up point.
I am not satisfied!

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

They sent me the wrong item last wednesday, so i contacted them via. email, where they responded with saying that i had to take pictures of the item from all sides. I have not heard from them ever since via. email, so i phoned them 3 times (on different days), where all told me that the department of complaints will email me back, which they have not done yet.

I am very disappointed, as i would just like my money back - or the item i actually ordered...

March 26, 2025
Unprompted review
Rated 4 out of 5 stars

Overall good

+ Good prices
+ Good customer service
+ Free delivery
- Received my order more than a week after making it. Also, I didn't get any info why. I had to call customer service but they were helpful.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers
I have placed an online order on 7 dec. and still haven't gotten it yet. No emails, no sms no any purchase conformation.
Scam Scam Scam
It is my first and my last time ordering from them.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

I would not recommend ordering…

I would not recommend ordering anything. I don't have my package, and don't have my money back. After placing order, the package was on it's way with dao.as. It arrived at the terminal in Erritsø. And after that it started to get back to the sender, and then lost. After a few phone calls and emails, I got absolutely nothing! Very bad experience. Will try to get my money back.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Never order from them

I ordered on Dec. 1, 2024. He promised delivery on Dec. 6, 2024. He thanked me profusely for the money, made a package number at the Dao company, and has been silent ever since. Dao only knows the package number, it has not received the package yet. This company does not respond to emails. That would have been a gift. Thanks for nothing. Never order from them! They look stupid.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Missing item

One item is missing from the order and customer service hasn’t found a solution yet. Please don’t order from them, it seems like scam

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I ordered 3 battles Italian Shampo. It arrived today with Dao... The company packed it perfect and carefully.... They put s tape over the battle not to lick.... I'm very satisfied..... Good and honest company and cheap... I will by more from them. The only minus were, that I got my orderonly today, the 27/11 and not after 2/3 days as they promised..... But I still give them 5 stars.... Great place to shop...

November 27, 2024
Unprompted review

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