Professional and Uncommon Courtesy! 😀
I bought one of their dual hose 14000 BTU Gasbye units, and it worked excellent for almost two years. I was very disappointed that my unit quit blowing cold air recently, but I contacted Gasbye and they’re standing by their product. They assisted me with diagnosing the issue and unfortunately it wasn’t anything that could be easily fixed. Living in Phoenix, AZ, where the temps reach 122° in the summer, can be quite demanding for a portable AC unit.
Instead of telling me the normal, “Sorry for your bad luck” and saying there was nothing they could do, they offered to refund me and make things right. I was shocked because this rarely happens these days! I can’t say enough good things about the company, and no matter what, I’ll continue to trust and buy their products!








