Festinger Vault Reviews 

540
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered significant issues with the website, which was often down or inaccessible, preventing them from using purchased services. Many people also reported billing discrepancies and difficulties canceling subscriptions, with payments continuing even after cancellation or when the service was unavailable. Reviewers consistently struggled to contact support, finding their messages ignored and official channels unresponsive or non-existent. Some people were dissatisfied with the company's handling of lifetime licenses, which were often suspended or became unusable. Customers also noted the company frequently rebranded or disappeared and reappeared, sometimes under new names, complicating service and billing.

What people talk about most

Website

Customers consistently note negative experiences with website, citing frequent shutdowns, rebrands, and a... See more

Payment

Users describe negative interactions with payment, with many reporting suspicious and incorrect charges on... See more

Service

Reviewers express strong dissatisfaction with the service, citing repeated server downtime and issues with... See more

Subscription

Consumers find subscriptions to be a source of frustration, with many reporting charges they did not approve... See more

Customer communications

Clients share negative opinions on contact, with many reporting a complete lack of response to emails and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not waste your money. I purchased a lifetime license a few months before they got sued by Automattic in 2024, and after waiting over 6 months for their site to be restored, it's now useless. Even... See more

Rated 1 out of 5 stars

Carding scam!!! They are charging $169 USD while i never activated a subscription. When they have ur card information they will charge without any reason!! Dont do anything in this website! I wil... See more

Rated 1 out of 5 stars

I posted my experience with the new and improved Festingervault because I was charged and never received services (login failed). Martin reached out to me, explained the issues with the lo... See more

Rated 1 out of 5 stars

I purchased a lifetime validity license from Festinger, and from this time his service has not been working properly. Its getting the server down issue for several months repeatedly. When I... See more


Company details

  1. Web designer
  2. Computer Software Store
  3. Software Company
  4. Software Vendor

Written by the company

Festinger Vault is your go-to source for unlocking over 25,000 premium themes and plugins—all directly accessible from your site’s dashboard. With our lightweight plugin, you can enable one-click installation and automatic updates across our entire collection, saving you hours of manual work and thousands in licensing fees. Everything we offer is GPL-licensed, completely safe to use, and regularly updated to keep your projects running smoothly and securely. Whether you're a solo developer, agency owner, freelancer, or someone just getting started, Festinger Vault gives you the tools you need to build faster, scale smarter, and stay ahead—without the usual paywalls. We don’t believe in charging full price for something that’s meant to be open and accessible. Instead, we’ve built a platform where you get unlimited access, smart filtering, advanced search tools, and full transparency. No tricks. No hidden upsells. Just thousands of top-rated digital tools, ready to use. Some say the experience feels like magic—we say it’s the result of too much caffeine and a mission to make high-quality resources available to everyone, regardless of budget. Join thousands of happy users around the world and discover a smarter way to build.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

540 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(540)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammed me.

Scammed me.

I reported Martin Groot to
1. fiod NL
2. melden.meldmisdaadanoniem NL
3. consument ACM NL
4. Police NL

I suggest you do the same. If international request they lodge with Dutch Police.

Ensure you report Martin Groot to authorities - it is the only way to stop him scamming people.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Back on 2025

Back on 2025, I got a Lifetime license, $250 I paid, just a few after the legal issue Festinger had, later, site went down several times, several issues with license that had to be fixed over and over, there was just a short time of stability, after that, site went down, most users were looking for answers... Some time later, they came out with Grootmade, saying was better, more stable and bla bla bla... At first lifetime licenses were migrated, few after, they decided they will remove it at all and you have to get new licenses, later on, message changed, lifetime will be restored... Once again license was dropped to free user and by the time you asked to fixed it they forced you to leave a positive review with 5 starts on trustpilot to get lifetime license back, I done it actually... License was restored... few days after "Martin" show up, saying another admin messed up everything, and asked users to contact him to restore license once again... it was fixed and in less than week... Grootmade shows 1 community users with legend "all users shares 1 account", and finally... everything disappear, festingervault, festingerworld forum not longer there, grootmade showing DNS errors, trustpilot profiles showed as "profile not longer claimed", now festingervault shows as free github project that I will never install to be honest, even if code is there I would not trust this scam... I got sick of this people, won't get the money back... but 1 thing is sure, keep your eyes open if another project from Rotterdam, Netherlands or under Martin's name (if that is his real name) shows up, STAY AWAY... I would suggest to users that paid by month or so, to contact your banks and request another debit or credit card with another and different numeration to avoid you can get charged from this people if the show up again some how. Stay alert.

June 20, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!
I'm receiving suspicious, incorrect charges from Festingervault on my credit card. €34.53 on May 22, 2026, and €42.57 on April 25, 2026.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Carding scam!!

Carding scam!!! They are charging $169 USD while i never activated a subscription. When they have ur card information they will charge without any reason!!

Dont do anything in this website!
I will make work from it and will make sure that stripe will block them, and i'll contact the local Authorities in his country (Netherlands) aswell.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Brazen Fraudsters

I thought I had sorted this problem out with the bank but apparently it isn't over. After I had cancelled back in 2023, festingervault suddenly started charging my bank account what I thought was twice a month, but after my disputes with the bank, it was actually 3 times a month as more charges were discovered. Now after the bank blocked them, they changed their name in statements and last night they made two charges of 46.57. I woke up to the notification from the bank of suspicious charges which I immediately jumped on. I have reached out to festingervault and their other company grootmade many times to try and sort this out amicably and there has been no response. They see the emails, they just choose to do nothing. It is a pattern of behavior given my experience and the experience of many others.

Yet, when I made a bad review on their other rebranded business grootmade on trustpilot, they were more than willing to respond there. But not to try and correct anything. Only to deny everything and make false claims that I had no account with them and that I supposedly was part of a competitor network based on "evidence". Which is obviously nonsense because there is no "evidence" for something that isn't true. Unfortunately for them, I have all the evidence and this is their desperate play at getting bad reviews removed so they can keep stealing money.

Thus, I had to go through the bank to force a resolution on the previous charges because I simply cannot allow such brazen fraudulent activity to go through. These people are no better than the lowly thief that breaks into your house at night and takes your property. Do not trust them, and do not give them your financial info because even if they don't do it now, they will hang on to it for an easy payout when it is convenient for them down the line.

I am not sure what else I can try as I have done everything I can to reach out to FestingerVault and work on a solution with the bank. But regardless, I will notify the bank for a 3rd time of fraudulent charges and let them know that FestingerVault changed their name on statements to bypass blocks from my bank and likely others that have posted here.

Aside from that, I suggest that you all keep receipts, and outreach attempts all in once place because FestingerVault has proven time and again that they will deny everything and gaslight you to make you seem like you haven't already tried to reach out through appropriate channels. This is not something that someone does if there is a genuine mistake. At this point, I have moved on from trying to talk to them because they only respond when you post here publicly, not when you reach out privately to come to a resolution. Just crickets.

For trustpilot's context FestingerVault and Grootmade are the same business. They re-branded to Grootmade for a little while and sent an email a few weeks ago saying that they were "pressing the undo button" on their re-brand. They must be trying to separate themselves from the very public complaints on the Grootmade page even though I see many people are dropping similar reviews here now.

Update:
I discovered that they banned my account when I tried to recover it and see if I could access it with my old login. I have sent all evidence to their payment processor Stripe with context on my situation and others that have posted here. I will contact the relevant authorities in my country as a pretense to contacting the Fraudehelpdesk in the Netherlands. I would like to have settled this differently, but I suggest everyone else to do the same to finally put a stop to this, especially making that report to stripe as this will take their power away to make fraudulent charges if more people do this.

This is not how I wanted to waste my Sunday, but I can't just allow it to happen anymore as FestingerVault is intent on ignoring all emails to resolve the matter. I would have been satisfied with them just deleting my financial information and letting the bank handle the rest but apparently that is too difficult for a company that is salivating at all the financial information they have in their posession.

Update 5/5

They sent a request through trustpilot for more information probably hoping to abuse the report system again and invalidate this review. In that request, they wanted my phone number. I only provided my email because they already have that from my account I had with them. I did not provide my phone number because why would I provide more PII to someone that has proven they can't be trusted? I would advise others do the same, we already know what they do when you trust them with sensitive information. I haven't gotten around to reporting this to local authorities yet.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Long-Time User, Disappointing End

I was a lifetime user of Festinger Vault and had been since 2019.

During that time, I found value in the platform and continued to support it. Like many others, I was later given access to the new platform as part of a transition.

After leaving an honest 3-star review about my experience, my account was revoked. This came shortly after being asked to leave that review.
I did not receive clear communication explaining the reason for the ban, and attempts to seek clarification were unsuccessful.

That experience changed my view significantly.
While I had previously found value in Festinger Vault, I cannot recommend it based on how this situation was handled.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM KEEP AWAY!!

SCAM KEEP AWAY!!! BEEN CHARGING MY CARD OVER THE LAST FEW MONTHS FOR NO REASON, THEN TODAY CHARGES MY CARD OVER £200... DONT EVEN KNOW WHAT THIS SITE IS..

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous!!!!

Ridiculous!!!!! They keep on charging you for months even if you cancel your plan!!!
No answer to your emails!!!!
They tried to charge me 9 times in the last couple of months!!!!
Scammers you have to stop!!!!!

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Total Scam, please stay away!

They disappeared after i purchase a lifetime license. and made excuses for months that they are building new platform. They kept making a website and then disappearing again. This drama went for a year and still going today. Now they have rebrand to grootmade.com and you can read their reviews for yourself. Please stay away from these scammers!

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

This company is trying to charge my card…

This company is trying to charge my card just today and for the third time this month and as I look they have been trying to charge my card for months but I have not used this company for more than 4 years. So why are there attempts to charge my card that is locked because of crooked companies like this. The amount is $15 for something called "Riding Solo"

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

I have canceled my subscription with…

I have canceled my subscription with Festinger Vault five separate times, yet my canceled packages continue to reappear after site updates, followed by repeated attempted charges, sometimes twice a day for two different plans I have already canceled multiple times. I have screenshots from four separate dates clearly showing my accounts marked as canceled, along with records of the attempted charges.

From my experience, the billing system appears unreliable and poorly managed. The platform seems to go through frequent redesigns and new versions, but the core functionality, especially subscription management and cancellation, does not work consistently. There is no clear, dependable method to permanently cancel, and despite raising concerns, the issue remains unresolved.

At this point, I am escalating this matter to Paddle, their payment processor, and will be submitting all documentation, including screenshots of cancellations and repeated billing attempts. This pattern raises serious concerns about how subscriptions are being managed. I would strongly advise others to monitor their billing closely.

In my opinion, the company should prioritize fixing its billing infrastructure and compliance practices before focusing on cosmetic website rebrands.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Can not cancel subscription

Can not unsubscribe! Recent subscriber and found it very difficult to use, so I tried to go into billing and stop my subscription. YOU CANT. There help section went to a 404 page, their terms and conditions (which should have contact info) goes to a 404 page. Their emails are from a no-reply address. They have zero contact info on the their site. Do not give them your credit card info.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

THEY ROB ME!

For many months now they rob my bank account! After their website was down for months due to law issues, it was reactivated and my subscriptions were autoactivated again. I deactivated them, yet they continued taking money from my account. I wrote an email, in June 2025 they said no more subscriptions were active. I was supposed to have only 1 subscription anyway, but after their website reset (after the law issues were solved) they activated 3 subscriptions, instead of one! Now, since September 2025 they take money from 2 of my accounts for 2 different subscriptions and now, after their website got updated again - THEY TOOK MONEY FOR 3 SUBSCRIPTIONS! I wrote many emails, nobody replies. They simply rob me for 5 months now! I cannot believe it!
The owner asked so many times for help during his law issues, because he is a person with a disability. Well, I'm a mother of a legally blind child, and he robs me! I'd never ever trust Festinger Vault!

February 4, 2026
Unprompted review

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