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Hostinger Reviews 

70,155
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 14,435 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness, professionalism, and personal touch of the staff. Many appreciate the detailed explanations, quick issue resolution, and the ability of agents to go above and beyond to ensure customer satisfaction. The service is often described as efficient and easy to use, with many users recommending it for its reliability and support. However, some customers also noted issues with website performance, experiencing server errors and downtime, which impacted their business and rankings. A few other people also felt that customer support was unhelpful or unresponsive, leading to prolonged issues and negative impacts.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting the responsiveness, professionalism,... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, patience, and... See more

Service

Customers had positive experiences with service, often highlighting the high level of affordable service with... See more

Website

Reviewers highlight ambiguous aspects of website experiences, with some praising the ease of use for building... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing it as smooth, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It take some time and couple of tries to learn how to make some beautiful web sites with not too much AI credits. Hosting plans are also good, AI support helpful, and for hard issues human support was... See more

Rated 5 out of 5 stars

Had a billing question about my VPS renewal and Diego from Customer Success handled it perfectly. Professional, clear, patient — explained all my options, gave a detailed pricing breakdown, and even... See more

Rated 5 out of 5 stars

Arthur in customer Service helped me out connecting my domain and setting up email for business to work, as kept saying server was connected. He easily sent what should be and then with a few chang... See more

Rated 5 out of 5 stars

I didn't have knowledge of coding but I developed a website. However, In some amendment I Horizon don't support me. I have purchased Horizon credit even it doesn't respond me as I want and write in p... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70K reviews

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4.7

All reviews

(70,155)

21,468 reviews in the last 12 months

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Rated 5 out of 5 stars

Hostinger Has Been an Incredible Partner in My Business Journey

My name is Prince Daniel Owolabi, professionally known as Rise Angel. I am the Founder and CEO of the Rise Angel Group, which includes businesses in technology, media, entertainment, e-commerce, Real Estate and AI development.

I currently reside in Eti-Osa, Lagos, Nigeria, although my registered business address and previous residential addresses are already recorded in various official records and map services.

Over the past few years, I’ve encountered significant administrative and documentation challenges. I am still trying to recover and obtain some of my developer certifications, licenses, and other professional records that I believe are important to my work. These issues have also affected my ability to fully access opportunities and grow my business.

If there is any way your team can help review my account history, verify any services associated with my account, or point me toward the appropriate channels if you notice anything unusual, I would sincerely appreciate it. I am working to ensure all of my professional records and online assets are properly organized and accessible.

Despite these challenges, I remain grateful for Hostinger’s platform. It has been one of the key foundations for building my online presence, and I look forward to continuing my journey with Hostinger as my businesses grow.

I would also like to express my interest in exploring a partnership with Hostinger. As a technology entrepreneur, music executive, media professional, and AI systems builder, I believe there are many opportunities for us to work together as my businesses continue to grow.

One of my long-term goals is to make my Hostinger account the central administration hub for my digital identity and business operations. As I obtain or recover my professional licenses, developer certifications, trademarks, copyrights, and intellectual property registrations, I would like to organize and securely manage the records associated with my name and businesses through my Hostinger environment where appropriate.

I would appreciate any guidance on the best way to securely manage and organize these digital assets, as well as any tools or services Hostinger offers that could help me build a comprehensive digital portfolio for my businesses and intellectual property.

My vision is to use Hostinger not only as my hosting provider but also as a long-term technology partner as I continue expanding the Rise Angel Group across the United Kingdom, Nigeria, and internationally.

July 13, 2026
Rated 5 out of 5 stars

I never leave reviews for ANYTHING

Hostinger is awesome. I never leave reviews, but I've been using them for over 4 years and everything just works. Customer service actually answers, when I needed a charge refunded they didn't make it a hassle, and most importantly, it's easy to edit your website. These days, a lot of companies are terrible for myriad reasons. In that way, Hostinger is the antithesis of most companies. A rare gem amongst rough stones.

October 12, 2025
Rated 1 out of 5 stars

My Experience with Hostinger

My Experience with Hostinger
The website builder has a lot of errors, and you can’t fix 90% of them without buying AI credits.
Even with credits, the AI repeats the same mistakes. When you restore, Hostinger doesn't restore your AI credits. It’s a frustrating cycle that wastes time and money.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem and even though it was…very late I got help

I had a problem and even though it was a very long wait to get to a human customer service agent. Once I was connected with Aras, he was absolutely brilliant and he stayed with me through the whole process. Probably the best agent I have ever dealt with. Thank you so much Aras. It truly is the people who make or brake a company.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Hostinger is easy to use & reliable

Hostinger is easy to use, easy to manage, it's reliable. I've never had a single problem. Any issue I've ever found has always been my issue, not theirs. And that's what I look for.

July 12, 2026
Rated 1 out of 5 stars

Hostinger is not updating their AI Website Builder. They waste your time with not providing enough tokens since they don't provide enough tokens to create a pro site personalized for your user.

Hostinger is not updating their AI website builder. It appears that they intentionally do not give you enough tokens that come with the annual hosting subscription while not updating their broken AI forcing customers to purchase more and more tokens as they suck up tokens in large groups even for a consultation calendar which should be a simple operation (it is at Bolt). On top of that I personally experienced disrespect from male cust service reps calling a woman "emotional" with "feelings" when the one who is the most professional and highly experienced in decades over them. It's so OLD SCHOOL and I am personally so sick of it. Hostinger, get your s*it together and start training men to think of women as "equal" or customers as knowing more than they know. I would highly recommend going to Base 44, Replit, or Bolt to build a site. You'll get professional up to date AI for a polished and professional site that converts. Otherwise, expect that your tokens on Hostinger are for a generating a generic quick-fix site that won't convert unless you pay a lot more in tokens and know the prompts you need to address AEO, GEO and SEO. It's not worth it to lose time, money and frustration. Again, so sick of men trying to corner women with stereotypes that exist in their mind. Retraining is in order for Hostinger.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support during a DDoS incident

I had an issue where two of my websites became temporarily unavailable because the server IP was under a DDoS attack. At first, I thought it was a DNS or hosting configuration problem, but the Hostinger support team carefully investigated my case, explained the real cause, and kept me updated throughout the process.

They confirmed that my data and website files were safe, monitored the situation, and restored access as soon as the attack was mitigated. I really appreciated their transparency, professionalism, and continuous communication.

Thank you to the Hostinger support team for their excellent assistance and quick follow-up.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Support is really helpful and experience is great!

I have been with them since the past 40-50 days, bought my website domain from them and hosting. Experience has been good but today my website stopped working and I had issues, I reached out to Hostinger support and a person connected with me named Tiwi who looked into my problem and found out that my site got DDos attacked. And now it is fixed and working thx to their team and Tiwi especially who guided me. Thank you so much!

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Basic things are hidden

Whilst the service is not bad and it's clearly designed to be user friendly, I find it terrible practice that Hostinger doesn't let you set the IPS tag to transfer away from them.

You are forced to go through their stupid AI chatbot that insists you can find the field for the IPS tag on the domain overview, which you cannot.

This is a basic feature that should not be hidden. Putting up roadblocks that force you to contact human representatives is not acceptable practice to me. I am glad I've moved everything away from Hostinger.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

The support and the AI are just…

The support and the AI are just annoying at this point. You can only get connected to a real support representative if you tell the AI 10 times, and even then, it still won't connect me. It's just annoying. Hostinger, there are simply some problems that AI just doesn't understand because it doesn't yet grasp the context.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Platform for Growing…

Excellent Platform for Growing Businesses

Hostinger has been an outstanding partner in helping me build XTap Digital™. Their AI tools, ease of use, and responsive platform have allowed me to quickly develop new ideas without needing a full development team. As an entrepreneur, I appreciate how simple they make website creation while still providing professional results. I highly recommend Hostinger to anyone looking to launch and grow a business online.

— Barry L. Johnson Sr.
Founder, XTap Digital™

July 12, 2026
Rated 5 out of 5 stars

Ok ok

very nice ...gooooooooooooood service............

July 12, 2026

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