ekey biometric systems GmbH Reviews 

27
TrustScore 3.5 out of 5

3.4

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Company details

  1. Security System Supplier

Written by the company

ekey startete im Jahr 2002 und ist heute Europas Nr. 1 bei Fingerprint-Zutrittslösungen. Schlüssel, Smartphones, Codes oder Karten können vergessen, verlegt, verloren oder gestohlen werden. Der Finger ist hingegen immer dabei. ekey bietet mit seinen Fingerprints für Türen, Tore, Alarmanlagen oder Smart-Home-Systeme ein breites Produktspektrum. ekey beschäftigt derzeit an seinen fünf Standorten in Österreich, Deutschland, Liechtenstein/Schweiz, Italien und Slowenien über 100 Mitarbeiter und exportiert seine Produkte in mehr als 70 Länder. Der Exportanteil beträgt ca. 80%. Weitere wichtige Absatzmärkte neben der Europäischen Union sind die USA, Indien und China.


Contact info

3.4

Average

TrustScore 3.5 out of 5

27 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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3.4

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(27)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Super unreliable

Super unreliable. One day it works the other day not?! We have tried for 3 years now and we are going to replace it. Would definitely not recommend it.

March 15, 2026
Unprompted review
ekey biometric systems GmbH logo

Reply from ekey biometric systems GmbH

Thank you for your feedback. We are sorry to hear that you are experiencing difficulties with our app or product. Please contact our technical support team at https://www.ekey.net/en/support-ticket/ so that we can look into the matter and find a solution. Our experienced support team is available to assist you free of charge.

If you prefer to contact us by email, please send your request and contact details to feedback@ekey.net.
The relevant department will then get in touch with you!

In the meantime, we remain with kind regards,
Your ekey Online Team

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