Clicktrans Reviews 

2,326
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to use, efficient, and providing excellent communication throughout the process. Many people found the platform to be a great tool for finding competitive and fair prices for transportation needs, often saving money compared to other options. Reviewers frequently highlight the professionalism and helpfulness of the staff and drivers, who kept them updated and ensured smooth deliveries. However, some customers reported issues with carriers demanding higher prices than initially agreed upon delivery, leading to significant financial discrepancies. A few other people also felt that the service provided was poor, citing problems like incorrect vehicles, delays, and damage to goods, along with issues regarding import paperwork. Some reviewers also noted difficulties with the platform itself, such as an inability to leave reviews for transport providers.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting excellent communication,... See more

Price

Consumers find price to be positive, with many reviewers highlighting reasonable, fair, and competitive... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing the platform as very easy... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting efficient and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Clicktrans I was able to finally get back my van from Italy to UK. I can't recommend MOVECARS4U enough for their professionalism and helpfulness. Dan made all the transport process easy and... See more

Rated 5 out of 5 stars

New to Clicktrans, struggling to move an oversized bike with limited options, posted an advert had around 10 responses and accepted one. The driver contacted me to discuss collection and delivery and... See more

Rated 5 out of 5 stars

This platform does exactly what it should - manage offers and demands in transportation. No frills no furbulous. Easy, fast, reliable - found the perfect service. Only one thing: the terms of paymen... See more

Rated 5 out of 5 stars

Jim Transport transported three bikes from the Netherlands to our town in Andalusia/Spain. Very reliable with the times of picking up and delivery. A trustworthy company for getting your stuff moved f... See more


Company details

  1. Online Marketplace
  2. Logistics Service

Written by the company

Clicktrans is the perfect solution for your shipping needs. With us, your items can be delivered by a company "going there anyway". We are a fast and easy way of finding great and Eco-friendly transport opportunities. With more than 500 new listing every day and thousands of verified transport providers registered, you will be able to receive quotes for your delivery in just a few minutes/hours. Times have changed, and that is why we offer this handy tool. Connect with all European countries in just one click.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,326)

580 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

In case of problems, Clicktrans doesn't give you any support

I'd like to put in evidence that Clicktrans doesn't give any help if you have problems with the carrier. So, for example, I'm in trouble because a carrier took my goods from a private seller and, after that and without any agreement, is asking me a 35% increase of the costs. He is threatening not to make the delivery and to charge me for storing the goods at his warehouse if I don't pay, 35% more than what we agreed, before he come to my house during the next days.
This could happens to everybody of you and Clicktrans gives you any help at all! My only solution is to go to the Police and asking for the support of a lawyer.
My advise is to stay away from platforms as Clicktrans that offer no protection for customers and connect them with service providers who do whatever they want. It's much better to choose serious companies specialized in deliveries. Often it doesn't cost more and for sure you don't have risks.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

This was our first time using…

This was our first time using Clicktrans. We can already express our great satisfaction with the service provided. We found our transporter who gave us complete satisfaction. Many thanks, and we'll be back next time.
Un grand merci à toute l'équipe de Clictrans .
Daniel

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Website very user-friendly

Website very user-friendly. The bids were very competive and reasonable. It was very easy to track bids for the job and a clear process for accepting a bid and for communicating with a contractor. I would certainly consider using Clicktrans again.

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Site easy to use

Site easy to use. Prompt offers of associated companies. Easy to communicate when using the platform. Wil use Clicktrans again, no doubt about that!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Best Service I ever had

Excellent transport service – highly recommended!

Our caravan was transported from Spain to Germany and everything worked out perfectly from beginning to end.

Communication was always friendly, fast and professional. The company organized everything very well and always kept us informed about the current status of the transport.

A special thank you goes to the driver Marcin, who did an outstanding job. He was extremely careful, helpful and very experienced. The unloading location in Germany was quite difficult because of uneven ground and limited space, but he handled the situation calmly and professionally without causing any damage.

We also appreciated:

* very fair pricing
* full insurance included
* clear communication
* reliable pickup and delivery
* payment directly at unloading
* professional and trustworthy service

After such a positive experience, we would definitely use this company again.

Thank you very much for everything!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Happy to found Clicktrans

Found Clicktrans by searching for a 500 km transport of a Klippotrac mover.
Easy to fill in formula with type of goods and adresses from where from and where to. In a short time I got two suggestions.
I’ ve got a message from the transporter and we made a deal aboute the time to pick up.
Everything went smoothly. Very pleased!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for transporting s…

Excellent service for transporting s car from Germany to Spain. Communication was easy and professional throughout the entire process. Special thanks to Kamila, who was always friendly, responsive, and helpful, even on weekends.
The driver was punctual and professional, and the transport was completed smoothly at a very fair price.
Highly recommended – thank you for the outstanding service! 🚗👏

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Highly disappointed

Highly disappointed. This platform hosts unreliable companies. I confirmed a transport, and the driver never answered the phone again. It messed up my whole schedule, the apartment move-out deadline, everything. Shame on you!

May 28, 2026
Unprompted review
Clicktrans logo

Reply from Clicktrans

We’re very sorry this situation occurred and understand how stressful it must have been. Unfortunately, there are rare cases where one side of the transaction becomes unavailable or cancels unexpectedly due to unforeseen circumstances. We apologize for the inconvenience.

Rated 5 out of 5 stars

A trustworthy alternative

It was amazing to know a new alternative, beside the common delivery companies, that these days have extremely expensive prices. I was able to obtain a fair rate for my shipment, after negotiate with 5 drivers.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend for anyone purchasing a car online, requiring long-distance transportation at competitive rates, on your own terms and timescale. Clicktrans provide a safe, honest, and reliable platform for customers and professional contractors to post jobs, request services, receive quotes, and maintain private communication. Would use again in future.

March 26, 2026
Unprompted review

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