My boyfriend has just started a few months and there is not much of difference yet, but according to the customer agent it takes time so they gave us same product to continue using. We will know by t... See more
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Gave them a shot since I was able to get in on a good discount. Wasn't really expecting too much but after a few weeks, I started to see an increase of hair growth. I went from pretty much nothing on the top of my head and my hair started to slowly grow back before this product but very lightly and randomly on its own. Since I saw this growth, I tried Alphainfuse. After a few weeks, the growth started to be more noticeable and fuller. I've been using it for probably 6 mos maybe and I've seen an increase of growth and the coverage is more than I expected. My hair is still thin and I keep it short so I still look bald on top but the amount of new growth and the overall coverage is way better than expected.
If it continues to increase and get thicker, I actually think I could finally have a full head of hair for the first time in years. I still expect it to take another 6 months for it to get fuller but this is the first product that I've actually been impressed with and have seen real, quick & promising results. Very happy I gave them a try.
Ordering was easy and I take advantage of the discounts. I also started doing it 2 times a week for quicker results.

Reply from Alphainfuse
Samantha was Awesome!
Alphainfuse, did everything to resolve my issue with a lost order.
So far the customer service has been Top Notch and I highly recommend.

Reply from Alphainfuse
Compré el 8 de febrero de 2026 Alphainfuse para usarlo durante cuatro meses. Tenía mucha ilusión sobre sus posibles resultados positivos pero lamentablemente no ha sido nada efectivo en mi caso particular. No me ha salido un sólo pelo nuevo a pesar de la lista tan completa de ingredientes que tiene y de usarlo semanalmente. Tengo que decir que huele muy bien per eso no es suficiente, esperaba algo más. No lo volveré a comprar de nuevo y no quise pedir el reembolso que ofrecen.
English: I bought Alphainfuse on 8 February 2026 to use for four months. I was really looking forward to its potential benefits, but unfortunately it hasn’t been at all effective in my particular case. Not a single new hair has grown, despite its extensive list of ingredients and the fact that I’ve been using it weekly. I have to say it smells lovely, but that’s not enough – I was expecting more. I won’t be buying it again, and I didn’t want to claim the refund they offer.
I want to share my complete, documented chronological experience with the AlphaInfuse device so other consumers can make an informed decision. Every single claim below, including my communications with AlphaInfuse, PayPal, and the Trustpilot support team, is fully documented with screenshots and timestamps.
I purchased the AlphaInfuse device under the impression it was a Miami-based company. However, red flags appeared immediately. After paying via PayPal, the transaction record showed the money went to an entity named "SSV LLV," and the package was eventually shipped to me by a Chinese logistics company called YunExpress.
The most alarming issue occurred during product use. A metal needle completely broke off the AlphaInfuse device and got stuck directly in my scalp. I actually only discovered the broken needle later when I was already lying in bed. If I hadn't accidentally run my hand over my head, I wouldn't have even noticed it was there. This could have ended tragically. A loose, sharp metal needle in bed could easily cause sepsis, pierce an eye or an ear, accidentally enter the mouth while sleeping, or lead to a severe infection. I had to carefully comb the broken metal piece out of my hair. I immediately contacted AlphaInfuse customer support regarding this severe physical safety hazard, but received absolutely zero response.
Due to the lack of response, I opened a dispute with PayPal. After reviewing the safety concerns, PayPal ruled in my favor, issued a full refund, and provided the actual registered details of the merchant: a Chinese company named Guangzhou Haoqianyi Trading Co., Ltd.
Only after PayPal intervened and refunded my money did individuals claiming to be AlphaInfuse directors and support staff (Victoria, Natalie, and Catherine) suddenly start messaging me. Instead of addressing the safety issue, they stalled and used Trustpilot's reporting tools to temporarily remove my initial review.
Even worse, in their previous reply to my now-deleted review, AlphaInfuse publicly lied, claiming I simply asked them to "pay him extra on top." This is a manipulative attempt to discredit my safety warning. My emails prove my actual focus. As documented on June 25, I explicitly wrote to them: "My priority is consumer safety. How do you intend to guarantee that this product never causes this kind of physical danger to future customers, and how do you propose we address the physical and moral damage caused by this severe safety failure...?" They completely ignored my questions about their safety protocols and are now trying to frame a legitimate demand for accountability regarding physical injury as a simple cash grab.
Please be extremely careful. The low-quality needles on this device can break off, which poses a serious risk of infections, physical injuries, or other health complications. Always consult with a certified dermatologist, trichologist, or medical professional before using such tools on your skin. If you want to see the actual photographic evidence of the broken needle or find more detailed information, there are extensive discussions and photos available if you search for AlphaInfuse on Reddit.
It is disappointing that this company prioritizes hiding reviews, publicly lying about customers, and silencing experiences over actually fixing their product, ensuring consumer safety, informing the public, and apologizing for such incidents. Proceed with extreme caution.
I had an issue with my order, and the team was incredibly professional, friendly, and helpful from start to finish.
They responded to every email I sent with kindness, patience, and genuine care. Since it was my first time dealing with them, I wasn't expecting much, but I was truly impressed by their exceptional customer service and professionalism.
Thank you so much for making the entire process smooth, easy, and stress-free. I truly appreciate all of your help!

Reply from Alphainfuse
Customer service.
I just wanna thank you for your Excellent service support and quick responses. Appreciated.
Jeffrey

Reply from Alphainfuse
horrible costumer service... if you buy Make sure you like the product, once you have it they will make difficult to refund you 100% if you are not satisfied with the product, even though their refund policy states 100% refund if not satisfied.
Looking forward to starting this product the best on the market.

Reply from Alphainfuse
I loved your cooperation regaring my query, Ms Victoria was so helpful and friendly in helping me and explaing with the situation was and cancelling the order.

Reply from Alphainfuse
The efficacy of the first batch (2mths supply) I received was amazing. I noticed successful results after three days. My hair stopped falling out. Then after 7days started growing back. The next batch I bought did absolutely nothing and in fact made my hair drop out at a faster rate. The third batch stopped my hair from falling out but did nothing for growth. The fourth batch again does nothing and my hair is falling out at an alarming rate. Customer Service rather than take on board what I mentioned about efficacy, kept switching the issue back to me. My fault cos I needed to consistently use it for two months. I'm getting more discouraged so have bought one more batch (2 mth supply).
This rating is based off the email correspondence. Truly want to try the product around Thanksgiving when I save up a little more.

Reply from Alphainfuse
support was professional and sympathetic. I felt listened to. genuinely nice people

Reply from Alphainfuse
I canceled my order by email and they responded immidiatly but then I changed my mind and I gonna give it a try. I think this Will work!

Reply from Alphainfuse
The person handling my concern was very helpful, competent, and expedited the matter most efficiently. Very grateful, BKB

Reply from Alphainfuse
I have started to notice new hair growth in dormant scalp areas. I have used other products, but have had better results using Alphainfuse. I would recommend this product wholeheartedly.

Reply from Alphainfuse
This is the only effective product I have used. Be careful, as other companies are copying and pretending to be the original. Always trust the official source and purchase directly from the website. I also inquired about how often I need to use the product, and they responded very quickly. I don't know about you, but I highly recommend them 100%. By the way this is my second time ordering so yeah no BS.

Reply from Alphainfuse
I have not received my order nr on my email, Victoria helped me to track the order in minutes and also assisted to update my correct email address. Excellent customer service.

Reply from Alphainfuse
The product is amazing, has been working great for my hair. Also Catherine from customer support is super helpful, highly recommend.

Reply from Alphainfuse
They solved the problem really well and fast.

Reply from Alphainfuse
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