Alphainfuse Reviews 

910
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 863 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the product highly effective, reporting significant hair growth, increased thickness, and reduced hair loss. Reviewers consistently praised the customer service and staff for being exceptionally helpful, kind, and professional, often providing quick, detailed, and reassuring responses. However, some customers also noted that the product did not work for them, with no results or even increased hair loss after several months of use. A few people also felt that customer service was poor or that obtaining a full refund was difficult, despite stated policies.

What people talk about most

Product

Customers had positive experiences with the product, with many reporting successful results like new hair... See more

Customer service

People report positive experiences with customer service, highlighting the team's kindness, patience, and... See more

Response time

Customers consistently note positive experiences with response time, praising the quick and efficient support... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Quality

Consumers find quality to be positive, with many reviewers stating the product is amazing and works... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My boyfriend has just started a few months and there is not much of difference yet, but according to the customer agent it takes time so they gave us same product to continue using. We will know by t... See more

Company replied

Rated 5 out of 5 stars

I had doubts buying Alphainfuse at first because I had tried many over the counter products with no results. After receiving my Alphainfuse 16 viles kit l started noticing my hair started to grow fast... See more

Company replied

Rated 5 out of 5 stars

they help me on line and encourage me. communicating thru a process and not getting discourage is the best treatment. i'm on my 2nd month I don't have hair fallen out in the shower so that is... See more

Company replied

Rated 5 out of 5 stars

This is the only effective product I have used. Be careful, as other companies are copying and pretending to be the original. Always trust the official source and purchase directly from the website. I... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(910)

894 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Surprised at the results so far

Gave them a shot since I was able to get in on a good discount. Wasn't really expecting too much but after a few weeks, I started to see an increase of hair growth. I went from pretty much nothing on the top of my head and my hair started to slowly grow back before this product but very lightly and randomly on its own. Since I saw this growth, I tried Alphainfuse. After a few weeks, the growth started to be more noticeable and fuller. I've been using it for probably 6 mos maybe and I've seen an increase of growth and the coverage is more than I expected. My hair is still thin and I keep it short so I still look bald on top but the amount of new growth and the overall coverage is way better than expected.

If it continues to increase and get thicker, I actually think I could finally have a full head of hair for the first time in years. I still expect it to take another 6 months for it to get fuller but this is the first product that I've actually been impressed with and have seen real, quick & promising results. Very happy I gave them a try.

Ordering was easy and I take advantage of the discounts. I also started doing it 2 times a week for quicker results.

July 13, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you so much for taking the time to share your experience!

We're delighted to hear that you've seen noticeable hair growth and improved coverage over the past few months. It's especially rewarding to know that AlphaInfuse has exceeded your expectations after trying other approaches.

Consistency is key with hair regrowth, so it's great to hear you've stayed committed to the treatment. We truly appreciate your trust in us and are excited to be part of your journey.

Thank you again for your support, and we wish you continued success with your progress!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

Samantha was Awesome!

Samantha was Awesome!

Alphainfuse, did everything to resolve my issue with a lost order.

So far the customer service has been Top Notch and I highly recommend.

July 13, 2026
Unprompted review
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Reply from Alphainfuse

Thank you for your wonderful review! We're delighted to hear that Samantha was able to help resolve your lost order and provide the support you needed. Delivering responsive, reliable customer service is something we take great pride in, and we're thrilled to know your experience has been a positive one. Thank you for your recommendation and support!

Warm regards,
The AlphaInfuse Team

Rated 1 out of 5 stars

No es efectivo

Compré el 8 de febrero de 2026 Alphainfuse para usarlo durante cuatro meses. Tenía mucha ilusión sobre sus posibles resultados positivos pero lamentablemente no ha sido nada efectivo en mi caso particular. No me ha salido un sólo pelo nuevo a pesar de la lista tan completa de ingredientes que tiene y de usarlo semanalmente. Tengo que decir que huele muy bien per eso no es suficiente, esperaba algo más. No lo volveré a comprar de nuevo y no quise pedir el reembolso que ofrecen.
English: I bought Alphainfuse on 8 February 2026 to use for four months. I was really looking forward to its potential benefits, but unfortunately it hasn’t been at all effective in my particular case. Not a single new hair has grown, despite its extensive list of ingredients and the fact that I’ve been using it weekly. I have to say it smells lovely, but that’s not enough – I was expecting more. I won’t be buying it again, and I didn’t want to claim the refund they offer.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Severe AlphaInfuse safety hazard: Metal needle broke off into my scalp, hidden origins, and silenced reviews

I want to share my complete, documented chronological experience with the AlphaInfuse device so other consumers can make an informed decision. Every single claim below, including my communications with AlphaInfuse, PayPal, and the Trustpilot support team, is fully documented with screenshots and timestamps.

​I purchased the AlphaInfuse device under the impression it was a Miami-based company. However, red flags appeared immediately. After paying via PayPal, the transaction record showed the money went to an entity named "SSV LLV," and the package was eventually shipped to me by a Chinese logistics company called YunExpress.

​The most alarming issue occurred during product use. A metal needle completely broke off the AlphaInfuse device and got stuck directly in my scalp. I actually only discovered the broken needle later when I was already lying in bed. If I hadn't accidentally run my hand over my head, I wouldn't have even noticed it was there. This could have ended tragically. A loose, sharp metal needle in bed could easily cause sepsis, pierce an eye or an ear, accidentally enter the mouth while sleeping, or lead to a severe infection. I had to carefully comb the broken metal piece out of my hair. I immediately contacted AlphaInfuse customer support regarding this severe physical safety hazard, but received absolutely zero response.

​Due to the lack of response, I opened a dispute with PayPal. After reviewing the safety concerns, PayPal ruled in my favor, issued a full refund, and provided the actual registered details of the merchant: a Chinese company named Guangzhou Haoqianyi Trading Co., Ltd.

​Only after PayPal intervened and refunded my money did individuals claiming to be AlphaInfuse directors and support staff (Victoria, Natalie, and Catherine) suddenly start messaging me. Instead of addressing the safety issue, they stalled and used Trustpilot's reporting tools to temporarily remove my initial review.

​Even worse, in their previous reply to my now-deleted review, AlphaInfuse publicly lied, claiming I simply asked them to "pay him extra on top." This is a manipulative attempt to discredit my safety warning. My emails prove my actual focus. As documented on June 25, I explicitly wrote to them: "My priority is consumer safety. How do you intend to guarantee that this product never causes this kind of physical danger to future customers, and how do you propose we address the physical and moral damage caused by this severe safety failure...?" They completely ignored my questions about their safety protocols and are now trying to frame a legitimate demand for accountability regarding physical injury as a simple cash grab.

​Please be extremely careful. The low-quality needles on this device can break off, which poses a serious risk of infections, physical injuries, or other health complications. Always consult with a certified dermatologist, trichologist, or medical professional before using such tools on your skin. If you want to see the actual photographic evidence of the broken needle or find more detailed information, there are extensive discussions and photos available if you search for AlphaInfuse on Reddit.

​It is disappointing that this company prioritizes hiding reviews, publicly lying about customers, and silencing experiences over actually fixing their product, ensuring consumer safety, informing the public, and apologizing for such incidents. Proceed with extreme caution.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with my order

I had an issue with my order, and the team was incredibly professional, friendly, and helpful from start to finish.

They responded to every email I sent with kindness, patience, and genuine care. Since it was my first time dealing with them, I wasn't expecting much, but I was truly impressed by their exceptional customer service and professionalism.

Thank you so much for making the entire process smooth, easy, and stress-free. I truly appreciate all of your help!

June 21, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you so much for your wonderful review! We're delighted to hear that our team was able to resolve your issue and make the process smooth and stress-free. Providing professional, friendly, and genuinely helpful support is something we take great pride in, and it means a lot to know we exceeded your expectations.

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

Customer service

Customer service.
I just wanna thank you for your Excellent service support and quick responses. Appreciated.

Jeffrey

July 7, 2026
Unprompted review
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Reply from Alphainfuse

Thank you for your kind review! We're delighted to hear that you were happy with our customer service, quick responses, and support. Providing fast, reliable assistance is always our goal, and we truly appreciate you taking the time to share your experience.

Warm regards,
The AlphaInfuse Team

Rated 1 out of 5 stars

horrible costumer service..

horrible costumer service... if you buy Make sure you like the product, once you have it they will make difficult to refund you 100% if you are not satisfied with the product, even though their refund policy states 100% refund if not satisfied.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Professional stuff 👌

Thank you for all the help

July 8, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your kind review! We're delighted to hear that our team was able to help you.

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

Looking forward to starting this…

Looking forward to starting this product the best on the market.

July 7, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your review! We're excited for you to begin your AlphaInfuse journey and truly appreciate your confidence in our product. We look forward to supporting you every step of the way and hope you'll share your experience with us as you progress. Thank you for choosing AlphaInfuse!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

I loved your cooperation regaring my…

I loved your cooperation regaring my query, Ms Victoria was so helpful and friendly in helping me and explaing with the situation was and cancelling the order.

July 7, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your wonderful review! We're delighted to hear that Victoria was able to assist you with your inquiry and provide clear, friendly support throughout the process. We'll be sure to pass your kind words along to her. Thank you for your trust and support, we truly appreciate it!

Warm regards,
The AlphaInfuse Team

Rated 2 out of 5 stars

Inconsistent Efficacy

The efficacy of the first batch (2mths supply) I received was amazing. I noticed successful results after three days. My hair stopped falling out. Then after 7days started growing back. The next batch I bought did absolutely nothing and in fact made my hair drop out at a faster rate. The third batch stopped my hair from falling out but did nothing for growth. The fourth batch again does nothing and my hair is falling out at an alarming rate. Customer Service rather than take on board what I mentioned about efficacy, kept switching the issue back to me. My fault cos I needed to consistently use it for two months. I'm getting more discouraged so have bought one more batch (2 mth supply).

July 7, 2026
Unprompted review
Rated 4 out of 5 stars

Email correspondence

This rating is based off the email correspondence. Truly want to try the product around Thanksgiving when I save up a little more.

July 5, 2026
Unprompted review
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Reply from Alphainfuse

Thank you for your kind review! We're delighted to hear that you had a positive experience with our email support. We completely understand that timing and budget are important, and we'll be here whenever you're ready to start your AlphaInfuse journey. We look forward to supporting you and wish you all the best until then!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

support was professional and…

support was professional and sympathetic. I felt listened to. genuinely nice people

July 3, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your kind review! We're delighted to hear that you felt listened to and supported throughout your experience. Providing professional, compassionate service is something we care deeply about, and your feedback means a great deal to our team. Thank you for your trust and support!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

I canceled my order by email and they…

I canceled my order by email and they responded immidiatly but then I changed my mind and I gonna give it a try. I think this Will work!

July 4, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for sharing your experience! We're delighted to hear that our team responded to your cancellation request promptly and was able to assist you. It means a lot that you've decided to give AlphaInfuse a try, and we truly appreciate your trust. We wish you the very best on your hair growth journey and look forward to hearing about your results!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

The person handling my concern was very helpful

The person handling my concern was very helpful, competent, and expedited the matter most efficiently. Very grateful, BKB

July 3, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your wonderful review! We're delighted to hear that our team was able to assist you efficiently and resolve your concern quickly. Providing helpful, knowledgeable, and professional support is always our priority. We truly appreciate your kind words and are grateful for your support.

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

New Hair Growth

I have started to notice new hair growth in dormant scalp areas. I have used other products, but have had better results using Alphainfuse. I would recommend this product wholeheartedly.

June 22, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for sharing your experience! We’re thrilled to hear you’re noticing new hair growth in dormant areas and that AlphaInfuse has worked better for you than other products you’ve tried. Your recommendation means a lot to us, and we truly appreciate your support.

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

This is the only effective product I…

This is the only effective product I have used. Be careful, as other companies are copying and pretending to be the original. Always trust the official source and purchase directly from the website. I also inquired about how often I need to use the product, and they responded very quickly. I don't know about you, but I highly recommend them 100%. By the way this is my second time ordering so yeah no BS.

July 2, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Hi Edward,

Thank you so much for your thoughtful review and for choosing AlphaInfuse again! We're thrilled to hear that you've achieved such great results and that this has been the most effective product you've used. We also appreciate you reminding others to purchase only from our official website to avoid imitation products. It's wonderful to know our support team was able to answer your questions quickly. Thank you for your trust, your recommendation, and for being a returning customer!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

Excellent customer service

I have not received my order nr on my email, Victoria helped me to track the order in minutes and also assisted to update my correct email address. Excellent customer service.

July 2, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your wonderful review! We're delighted to hear that Victoria was able to help you locate your order within minutes and update your email address so quickly. Providing fast, efficient, and personalized support is something we take great pride in. We'll be sure to pass your kind words along to Victoria. Thank you for your support!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

The product is amazing

The product is amazing, has been working great for my hair. Also Catherine from customer support is super helpful, highly recommend.

July 1, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your wonderful review! We're thrilled to hear that AlphaInfuse has been working well for your hair and that you've had such a positive experience with our customer support. We'll be sure to pass your kind words along to Catherine. Your recommendation means a lot to us, thank you for your trust and support!

Warm regards,
The AlphaInfuse Team

Rated 5 out of 5 stars

They solved the problem really well and…

They solved the problem really well and fast.

June 30, 2026
Unprompted review
Alphainfuse logo

Reply from Alphainfuse

Thank you for your review, Emil! We're delighted to hear that our team was able to resolve your issue quickly and efficiently. Providing fast, reliable support is always our goal, and we truly appreciate you taking the time to share your experience.

Warm regards,
The AlphaInfuse Team

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