Bug Fix Service

A WordPress bug fix service to get your website working again.

Our WordPress repair service covers faults on an existing website, from broken forms and layouts to errors after updates. Agree the scope and fixed price before payment, then review the repaired journey with your developer.

from £49.99

Request a bug fix

Ask about your repair

One-off paid bug fixes

Your bug fixed within 24 hours or your money back. We still fix it.

For a paid one-off fix, the clock starts once we have confirmed the job and received all the access and details needed to begin. It runs for 24 elapsed hours from that point. If we miss it, we refund the full fix price and continue the repair at no extra charge. Maintenance-plan fixes are excluded.

How the guarantee works

What to look for

When WordPress bugs need a real developer

01
A form stopped sending enquiries after an update.
02
Visitors see a broken layout or a blank page.
03
Your checkout cannot accept payments.
04
An error prevents you logging in to WordPress.
05
The developer who built your site is no longer available.

How we help

Get your WordPress website working again

Our WordPress bug fix service starts with the problem you can see. Share the affected page and what happens when you use it. We check recent changes and the relevant logs to find the cause.

Common repairs start from £49.99, with the exact scope and price confirmed before payment. You can speak directly with the assigned developer and see what was changed and tested.

Pricing: Clear before work begins
Support: Direct developer chat
Access: Encrypted Password Vault

Request a bug fix

How It Works

How our WordPress bug fix service works

Describe the bug

Explain what should happen versus what actually happens. Screenshots and URLs help.

See your exact price

Our quote wizard shows the confirmed cost for your issue type before you pay.

Developer fixes and confirms

Your assigned developer resolves the bug and you approve the fix before it is archived.

We repair websites built by other developers

You can ask us to fix an existing WordPress site without commissioning a rebuild. Tell us which host, theme or page builder you use, if you know. Your developer will explain the access needed, including hosting access if WordPress login is broken.

A price and scope you can check before paying

A repair covers the agreed problem. If investigation reveals separate faults or wider work, we explain the options before doing anything extra. If the agreed one-off bug fix is not completed within 24 elapsed hours after we have confirmed the paid job and received the access and details needed to begin, you receive a full refund and we still fix it at no extra charge. Read the one-off support details.

Know when support can begin

We guarantee a human response within 60 minutes, 24/7, for every customer, with or without a maintenance plan. Our opening hours are 08:00 to 22:00 UK time every day. The 60-minute response guarantee applies around the clock, including outside opening hours. One-off paid bug fixes: fixed within 24 hours once we have confirmed the job and received the access and details needed to begin, or your money back. We still fix the bug.

If an outage, security warning or failed checkout is affecting customers now, read our WordPress emergency support information before requesting help.

An example of repairing a site after an update

Our representative critical-error case study explains plugin isolation, recovery and donation-form checks after a failed update. As explained in our case-study collection, identifying details in representative stories are changed or combined. Use it to understand the repair process.

Read the WordPress repair case study. The illustrative timeline is not a guaranteed turnaround for your site.

Ongoing care after your repair

For regular updates, backups and included fixes, explore our WordPress maintenance and support plans. You can also keep using one-off repairs without a subscription.

Agree what a completed repair looks like

Include the affected page, steps to reproduce the fault and the result you expect. Your quote covers that agreed issue. New features, redesigns and unrelated faults need separate confirmation before work starts.

Share the requested site credentials through the encrypted Password Vault. After the repair, the developer repeats the failing journey and records the checks so you can review the result. Get an exact one-off quote if you are ready to choose an issue type.

Evidence of the work

How BugShield verifies the result.

A repair is complete when the original problem can no longer be reproduced and the related parts of the site still work. The checks follow the customer or administrator journey that failed.

01

Define the broken outcome

Record the affected page or action, what should happen, what happens instead, and any recent update, edit, migration, or service change.
02

Trace the responsible system

Use the relevant browser, WordPress, server, database, email, DNS, or connected-service evidence to find where the journey fails.
03

Verify the repaired journey

Repeat the original action and test related pages, devices, admin tasks, forms, or integrations that could have been affected by the change.

FAQ

WordPress bug fix service FAQs

How much does it cost to fix WordPress bugs?

Common WordPress bugs start from £49.99. Malware and complex issues from £99.99. You always see the exact price before paying.

Are you a website bug fixing agency or freelancers?

BugShield provides WordPress repairs through named UK developers. You receive a confirmed price and speak directly with the developer handling your issue. Requested credentials are shared through the encrypted Password Vault.

Do I need a monthly plan?

No. One-off fixes for WordPress bugs require no subscription. Maintenance plans are available if you want ongoing monitoring and included fixes.

What types of WordPress bugs do you fix?

Broken layouts, plugin conflicts, form failures, PHP errors, checkout issues, login problems, performance bottlenecks, and more. If it is a bug on your WordPress site, we can likely fix it.

How is BugShield different from hiring a freelancer?

You get a confirmed fixed price before you pay, a BugShield developer with direct chat, secure credential sharing via the Vault, and fix tracking on a kanban board. No hourly estimates.

Can you fix bugs on sites you did not build?

Yes. We work on any WordPress site regardless of who built it or which theme and plugins it uses.

What if my bug needs more than one fix?

Each distinct issue is a separate fix request with its own confirmed price. If WordPress bugs are adding up, compare the plan allowance and monthly price with the one-off repairs you need.

How soon can someone start fixing my WordPress website?

We guarantee a human response within 60 minutes, 24/7, for every customer, with or without a maintenance plan. For a paid one-off bug fix, the 24-hour guarantee starts once we have confirmed the job and received all the access and details needed to begin. If the agreed issue is not fixed within 24 elapsed hours from that point, we refund the full fix price and still fix the bug at no extra charge. Maintenance-plan fixes are excluded from this money-back offer.

What happens if you cannot fix my website?

For a paid one-off bug fix, the 24-hour guarantee starts once we have confirmed the job and received all the access and details needed to begin. If the agreed issue is not fixed within 24 elapsed hours from that point, we refund the full fix price and still fix the bug at no extra charge. Maintenance-plan fixes are excluded from this money-back offer. Separate or wider work is discussed before any additional charge.

Can I ask a question before creating an account?

Yes. Use our contact form to explain the problem and ask about your options. A human response is guaranteed within 60 minutes, 24/7. Existing customers should submit repair requests from their dashboard.

Helpful guides

Ready to fix your WordPress site?

Confirmed pricing, a BugShield developer, and secure credential sharing. No subscription required.