Great options for co-working. Some locations are better than others. Each location has different office setups, so if you want an extra monitor, be sure to check or request it. Service (front desk/off... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have a nice office which is good for most of the year but the lack of air conditioning makes it intolerable in heatwaves. The location is excellent. The main building receptionists on the gr... See more
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I have been renting by office here for 10 years. Great site, building, facilities and lovely surroundings. The team who manage the place (Matt & Demi) are very professional yet bring a very relaxed an... See more
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I have booked meeting rooms in two very different cities and had outstanding experiences both times. Rooms are perfect for our small team in-person meetings - tables/chairs/set-up fit our specs. WiFi... See more
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Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
United States
- regus.com
3.9
Great
23K reviews
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Reply from Regus
Hi,
We’re sorry you had this experience and would love to help.
Since you have posted anonymously, we are unable to contact you. Please email me at lorraine.brule@regus.com with your company name and/or account number so we can quickly assist.
Many thanks,
Lorraine Brule
Global Customer Service at Regus
The representatives in NJ
The representatives in NJ, particularly, Red Bank, Neptune, Freehold and Bayville are all great. They take care of our clients and are always there for us when we need them. Regus is flexible and convenient. I highly recommend this company!
12 July 2026
Reply from Regus
Hi John, thank you so much for your thoughtful review! We're delighted to hear that the teams in Red Bank, Neptune, Freehold, and Bayville have consistently taken great care of your clients and provided the support you need. We'll be sure to share your kind words with the team. We truly appreciate your recommendation and look forward to continuing to support your business!
Outstanding Professional Office Support
We are very satisfied with the office provider's services. The team has consistently delivered excellent support, maintained smooth operations, and demonstrated a high level of professionalism. Their responsiveness, reliability, and commitment to quality have made our experience seamless. We highly appreciate their outstanding service and would confidently recommend them to others.
7 July 2026
Reply from Regus
Hi Noor Al Fikr Business, thank you so much for your thoughtful review! We're delighted to hear our team has consistently provided excellent support and delivered the professionalism, responsiveness, and reliability that made your experience seamless. We truly appreciate your recommendation and will be sure to share your kind words with the team. We look forward to continuing to support your business!
Horrible systems
Horrible systems. My account was blocked saying that there are outstanding invoices although the payments do go out from my default payment method.
And now I cannot book anything and there’s no live customer support.
Just horrible experience. I’d pay double somewhere else.
11 July 2026
Unprompted review
Reply from Regus
Hi Liviu,
I'm sorry to learn about your recent experience. I understand how frustrating this must have been, and I apologise if our service did not meet the standards you rightly expect from us.
A member of my team has already contacted you via email and provided a resolution we hope meets your satisfaction.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
American Dream…
Regus is a great way to pursue the dream of owning your own business! They make it easy to acquire office space and if you travel, have offices in every state that you can work in between your customer meetings.
You can also use a Regus conference room for your meetings.
10 July 2026
Reply from Regus
Hi Jeff, thank you so much for your thoughtful review! We're delighted to hear that our flexible office solutions, nationwide network, and meeting rooms have helped support your business and made it easier to work while travelling. We truly appreciate your recommendation and hope to continue supporting your business for years to come!
Consistent quality facilities and services
Regus provides consistent quality in terms of facilities and service regardless of the location.
26 June 2026
Reply from Regus
Hi Dr. Khalsa, thank you so much for your wonderful review! We're delighted to hear you've experienced the consistent quality of our facilities and services across our locations. We truly appreciate your feedback and hope to welcome you again soon!
Reply from Regus
Hi Luis Joel, thank you so much for your kind review! We’re delighted to hear you enjoyed our friendly team, clean offices, and professional working environment. We hope to welcome you again soon!
Reply from Regus
Hola Roberto Carlos, muchas gracias por tu reseña. Nos alegra mucho saber que apreciaste la actitud y la atención de nuestro equipo. ¡Esperamos darte la bienvenida nuevamente muy pronto!
The staff is professional and…
The staff is professional and knowledgeable, currently Marisa.
8 July 2026
Reply from Regus
Hi Fern, thank you so much for your kind review! We’re delighted to hear you’ve had such a positive experience with our team, especially Marisa. Your kind words about her professionalism and knowledge truly mean a lot, and we’ll be sure to share your feedback with her. We hope to welcome you again soon!
I've had a contract with Regus since…
I've had a contract with Regus since 2013, and for me and my company it has always been the best option. Regus has everything we need. A suitable workspace and facilities for meeting with my clients, including meeting rooms. We love it!! The team is always attentive and friendly. I use their facilities worldwide.
10 July 2026
Reply from Regus
Hi Sandra, thank you so much for your wonderful review! We’re delighted to hear Regus has been supporting you and your business since 2013. It’s fantastic to know our workspaces, meeting facilities, and attentive team continue to meet your needs, wherever you are in the world. We truly appreciate your loyalty and look forward to supporting you for many more years to come!
I found a new home to work from in Cape…
I found a new home to work from in Cape Town 🤭👌🏾 5th Floor at The Foundry
10 July 2026
Reply from Regus
Hi Busie, thank you so much for your wonderful review! We’re delighted to hear you’ve found a new home to work from at The Foundry in Cape Town. We hope you continue to enjoy the workspace and look forward to welcoming you every time you visit!
Perfect office space
Perfect office space size/price wise and layout, and an excellently run facility (both on-site management and main/home office). No complaints or issues.
9 July 2026
Reply from Regus
Hi Christopher, thank you so much for your wonderful review! We’re delighted to hear the office space, layout, and pricing have been the perfect fit for your needs. It’s also fantastic to know both our onsite team and support teams have provided such a well-managed experience. We truly appreciate your kind feedback and hope to continue supporting you for a long time to come!
Very nice workspace
Very nice workspace. Great neighbors and attentive service. I like the location. Weekend access is important to me.
10 July 2026
Reply from Regus
Hi Duncan, thank you so much for your thoughtful review! We’re delighted to hear you’re enjoying the workspace, the great community, the attentive service, and the convenient location. It’s also wonderful to know that weekend access is an important benefit for you. We hope to continue providing you with a great experience!
Really excellent private office space…
Really excellent private office space and meeting rooms that I use from time to time for meetings. Staff are always so helpful and professional.
10 July 2026
Reply from Regus
Hi Tina, thank you so much for your wonderful review! We’re delighted to hear you enjoy our private office space and meeting rooms, and that our team has consistently provided helpful and professional support. We truly appreciate your kind feedback and hope to welcome you again soon!
Reply from Regus
Hi Frank, thank you so much for your kind review! We’re delighted to hear you’ve found our team helpful and always available to assist when needed. We truly appreciate your feedback and hope to welcome you again soon!
Excellent Workspace Solution
I've been using Regus for my business needs and have had a great experience overall. The locations are conveniently situated in prime business districts, making it easy to meet clients and access transportation.
The office spaces are clean, well-maintained, and professionally furnished, giving a great impression to visitors.
9 July 2026
Reply from Regus
Hi Mohd Zahir, thank you so much for your wonderful review! We’re delighted to hear Regus has been a great solution for your business needs. It’s fantastic to know you appreciate our convenient locations, professional workspaces, and the positive impression they create for your clients. We truly appreciate your kind feedback and hope to continue supporting you and your business!
STAY AWAY from this shark company and DO NOT fall for their discounts
They do not have any contacts on their page, reaching a person to resolve an issue is almost impossible. They charge one month in advance and require a 2 month notice to termination or else it will auto renew. Upon termination of lease, they will charge you another $750+ amount to "restore" the space. (posted in fine print somewhere in the contract which you will probably never see) I highly doubt it since there is nothing to restore. If you dont pay that amount, they will take it off of the retainer.
This is terrible company to lease a space from and I dont think I will ever want to lease from these guys again.
8 July 2026
Unprompted review
Reply from Regus
Hello,
We’re sorry to hear of your dissatisfaction but thank you for taking the time to write and letting us know your concerns.
Our invoices are made up of two different types of charges:
Recurring charges like your monthly office fee, parking, signage… These are billed in advance.
One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears.
All your invoices are available in your online account (myregus.com > section under My Account > Billing and payments) and payable upon receipt but no later than the 15th day of each month.
We take renewals very seriously and ensure that the process, which is very simple, is communicated to customers upfront. Prior to any renewal, our customers receive a courtesy reminder email. This email includes detailed information on prices, terms and the option of ending the agreement if you no longer require our services which you can provide at any time once your agreement is signed, providing you with ample opportunity.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
Please email me at lorraine.brule@regus.com with your company name and/or account reference if you'd like further support.
Many thanks,
Lorraine Brule
Reply from Regus
Hi, thank you so much for your kind review! We’re delighted to hear you received excellent service. We hope to welcome you again soon!
nada a acrescentar
9 July 2026
Reply from Regus
Olá, João,
Lamento imenso saber da sua desilusão. Independentemente do motivo, compreendo o quão frustrante isto pode ser e peço desculpa se não prestámos o nível de serviço que esperava e merecia da Regus.
Solicitei imediatamente ao gerente do seu centro que investigasse esta situação com prioridade e que me fornecesse mais informações. Um membro da nossa equipa entrará em contacto consigo assim que tivermos os detalhes. A sua satisfação é muito importante para nós. Por isso, iremos fazer as averiguações necessárias e procuraremos resolver a situação o mais rapidamente possível. Se for caso disso, tomaremos também medidas para evitar que a situação se repita. Mais uma vez, obrigada pelos seus comentários, que nos ajudam a melhorar.
Agradecemos a sua preferência.
Cumprimentos,
Lorraine Brule
Serviço de Apoio ao Cliente Global da Regus
I am very grateful for the staff's kind…
I am very grateful for the staff's kind service, but I am deeply disappointed that the office space I had been using for free is no longer available.
9 July 2026
Reply from Regus
Hi Steve, thank you for your feedback. We’re delighted to hear you’ve had such a positive experience with our team and appreciate their kind service. We’re sorry to hear that the workspace you previously enjoyed is no longer available. If you’d like us to look into possible alternatives, please raise a ticket through the Help section of your online account so our team can review your options and assist you directly.
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