REPLY INSTANTLY TO DONORS

Stop Copying Email Addresses and Start Thanking Donors Instantly

Reply directly to donation notifications with one click. Charitable’s reply-to feature lets you send personal thank you messages without the hassle of copying emails or opening new tabs.

One-Click Replies

Personal Thank Yous

Instant Connection

Simple Setup

Start Fundraising →

Turn Every Donation Notification Into a Relationship-Building Opportunity

Get smart email features that make it simple to connect with donors right from your inbox.

New Donation Alerts

Get instant notifications when donations arrive so you can respond right away.

Direct Reply Function

Hit reply on donation notifications and the donor’s email fills in automatically.

Quick Toggle Setup

Turn the feature on or off with a simple switch in your email settings.

Brandable Donor Receipts

Send professional tax receipts that feature your organization’s branding and information automatically.

Email Templates

Customize donation notifications with your logo, colors, and messaging to match your brand.

Offline Donation Support

Reply directly to offline donation notifications just like you do with online gifts.

Set and Forget

Configure your settings once and Charitable handles the rest.

Personal Touch Made Easy

Send heartfelt thank you messages without the copy-paste routine slowing you down.

Offline Donation Support

Send donation alerts to multiple team members so everyone stays informed and responsive.

Why You’ll Love The Reply To Feature From Charitable

Charitable offers a powerful and affordable way to manage donor replies, so you can connect instantly with donors and build stronger relationships.

Instant Emails

Respond to Donors in Seconds

You don’t need to jump through hoops to thank your supporters anymore. When a donation comes in, just hit reply and type your message.

The donor’s email address fills in automatically, so you can send a personal thank you in seconds.

Quick responses show donors you care about them, not just their money.

Instant replies

No copy-paste needed

Personal connection

Personalized Emails

Build Stronger Donor Relationships

Personal thank you messages make donors feel appreciated and seen.

When you respond quickly with a heartfelt note, donors remember that experience. They’re more likely to give again and tell others about your cause.

Our reply-to feature removes every barrier between you and your supporters.

Increased donor retention

Memorable experiences

Easy follow-ups

Customizable Templates

Professional Branding Without the Work

Use our premade templates to get started. Simply customize your emails and receipts to include your logo, colors, and messaging.

Donors receive professional communications that build trust in your organization.

Your emails look polished without spending hours on design.

Custom branding

Professional appearance

Consistent messaging

Emails on Auto-Pilot

Save Time With Smart Automation

Configure your email settings once and let Charitable handle the rest. Notifications go out automatically when donations arrive. Receipts send themselves. Your team gets alerts without you lifting a finger.

You can focus on your mission instead of managing email logistics. The system works in the background while you build relationships and raise funds.

Automatic notifications

Hands-free operation

Save admin time

Ready to Start Smart Fundraising With Charitable?

Get started with Charitable Pro today. We’re so confident you’ll love it that we back every purchase with our 14-day money-back guarantee – giving you the freedom to explore risk-free.

Sign up for your 100% risk-free Charitable Pro account »

See How Easy It Is To Set Up A Fundraiser With Charitable

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Belinda Martin

“…others were charging 5% and more for every donation, but with Charitable there are no fees for donations, so we were able to run a number of fundraising campaigns with all the money going to the charity.”

Stuart Robinson

“Really useful plugin. I wanted to extend the functionality of it a wee bit and the code was very easy to work with and adapt. Really great response from the developer and it looks like fantastic updates are being added all the time.”

Multilingual Fundraising Campaigns with TranslatePress | Charitable

Paul Lawley-Jones

“I’d like to thank you both for making such a great tool at such a great cost. It’s literally 24 times cheaper than the platform we were using before I came on board.”

Stephen Weinberg

“This plugin is exactly what our small, parent-run organization needed… Easy to set up. Easy to customize (as long as you can handle just a tiny bit of code). And superior support! Thanks so much for this full-featured software.”

Charitable Has 1+ Million Downloads!

Trusted by millions to power successful fundraising campaigns. Try Charitable risk-free today.

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✅ 14-day money-back guarantee

✅ Transparent pricing

✅ Code-free setup

Reply To Donors –
Frequently Asked Questions

Do you have a question about Charitable’s feature to reply to donors instantly? See the list below for our most frequently asked questions. If your question is not listed here, please contact us.

How much does Charitable cost?

Charitable Lite is completely free to get started. Charitable Pro plans begin at an affordable annual rate of $69 with no transaction fees ever. You can choose the plan that fits your organization’s needs and budget. We never charge commission, so you keep 100% of donations raised.

What’s the difference between Charitable Lite and Pro?

Charitable Lite is our free version that includes basic donation forms and campaign creation. Charitable Pro adds advanced features like peer-to-peer fundraising, recurring donations, donor comments, and detailed analytics. Pro also includes premium support and regular feature updates. See the difference between Charitable Lite vs Pro »

How do I turn on the reply-to donor feature?

Go to Charitable » Settings » Emails in your WordPress dashboard. Enable and open the Settings page for New Donation or Offline Donation notification settings. You’ll see a simple toggle switch for “Reply to Donor”. Enable it and you’re all set.

What if I don’t want to reply to every donor personally?

That’s totally fine. The feature is optional and you can leave it turned off. You can also use Charitable’s automated thank you emails to send branded messages without manual work.