Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How to install and activate Charitable extensions

Charitable extensions are normal WordPress plugins which add extra features to Charitable.

1. Make sure you have activated your license

When you purchase a plugin license through wpcharitable.com, you will receive a single code to register Charitable as a paid (or a “pro” version, not a lite or free version).

After you make your purchase, check your email for the Purchase Receipt email.

Important: Can’t find email? Don’t worry. This code can also be found in your account dashboard on wpcharitable.com.

Once you activate your license in Charitable with this code you will be able to install Charitable extensions two ways.

2. Install the addon manually via wpcharitable.com.

You can download your plugin(s) through the wpcharitable.com account area. Simply log in using the account created when you made your purchase and then download the plugin from the Downloads tab.

Once you download a zip file of an extension you can install it on your site in one of two ways:

  1. Install it in the WordPress dashboard — the recommended approach.
  2. Install it through FTP.

How to install a plugin in your WordPress dashboard

You can install a Charitable extension in your WordPress dashboard. This is the way we recommend installing Charitable extensions, since it’s the easiest.

In your WordPress dashboard, go to Plugins > Add New:

Next, click on the Upload Plugin in the top left corner, attach the zip file you downloaded earlier, and finally click Install Now.

WordPress-plugin-install-with-a-zip-file

Skip ahead to find out how to activate your plugin.

How to install a plugin via FTP

If you have FTP access to your website server and you are comfortable with using an FTP program like Cyberducks or Filezilla, you can follow the steps below to install with FTP.

First of all, you will need to unzip the zip file you downloaded earlier. You will be uploading the plugin folder, not the zip file itself.

Next, log in to your website server using FTP. Navigate to the /wp-content/plugins directory in your WordPress installation files.

Upload the plugin folder to the plugins directory to install it.

Activate the plugin

Now that you have installed the plugin, the final step is to activate it.

If you installed the plugin via the WordPress dashboard, simply click on the Activate Plugin button:

You can also activate plugins by going to Plugins > Installed Plugins.

3. Installing via the addons screen in Charitable

You can also do a one-click install of an extension or addon you have available in your plan by going to the addons screen in the Charitable menu.

Still have questions? We’re here to help!

Last Modified:

What's New In Charitable

View The Latest Updates
🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!

ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.