Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Creating Your First Campaign

Are you ready to create your first campaign (with a donation form) with Charitable? By following the step-by-step instructions in this walkthrough, you can easily create and publish your first campaign on your site in just minutes.

Before getting started, make sure you’ve installed and activated Charitable on your site.

Adding a New Campaign

To begin, you’ll need to be logged into your WordPress admin area. Once there, click on Charitable in the admin sidebar to go to the Campaigns page. Then, to create a new form, click on the Add New button to launch the Charitable campaign builder.

Add new campaign
Add new campaign

Selecting A Campaign Template

Now, you’ll come to the Select A Template screen. This is a library of premade templates and layouts that are neatly categorized in the left menu. You can use these filters or the search bar here to quickly find what you need.

Select a template

With Charitable, there are two general types of templates to choose from. For starters, Charitable has pre-built templates (that have basic components of a campaign page ready for you to customize and get you up and running as soon as possible.

If you would prefer to build your campaign entirely from scratch, select one of the “simple column” templates (all these do is provide the layout of the page – you add any fields manually).

Note: The campaign in this tutorial uses the Animal Sanctuary template. When you hover your mouse over the template, you’ll get an option to preview it to see how it looks and functions before getting started.

Hover back over the Animal Sanctuary template thumbnail and click Create Campaign to get started.

Customizing Your Campaign

Once you’ve selected a template, the campaign builder will open to the Fields Screen. This is where you can customize your campaign design.

Naming Your Campaign

One of the first things you should do is name your campaign to help you easily identify it later. You can type the name of the campaign in the text box at the top of the builder.

Enter a name for campaign
Dont forget to enter a name of the campaign at the top of the builder

Campaign Fields

The left panel will show you the possible fields you can add to your campaign. Some fields might not be available depending on what fields you have already added, your Charitable license, and extensions you have installed and activated.

The Fields are categorized into three types:

  • Recommended: These fields are highly recommended because they offer basic information or functionality of any campaign page. A green check mark means that at least once exists in your campaign page already.
  • Standard: Some standard fields (but not all) are often found on campaign pages and add additional functionality and information. For example, you add a Photo field, a Social Links field, or a generic HTML field to almost any custom HTML.
  • Pro: Majority of pro fields are available for users with an active license and with Charitable extensions installed and activated. These usually offer more functionality than standard fields – and can really make a campaign shine!

In the right panel, you will see an editable preview of your campaign.

To add a field to your campaign, you can drag and drop it directly into the campaign preview. To edit any text, simply click on the field in the form preview. An editing taskbar will open in the left menu where you can customize the content.

Similarly, you can click on any field such as the image, social sharing, and buttons to make changes. For instance, if you click on the image, editing options will open on the left where you can upload your own image to replace the one in the template.

To delete a field from your campaign, you can hover over it and click the trash can icon.

Accessing Field Options

Field options enable you to configure the details and settings of each field, such as its label and alignment.

To view and edit the options available for a field, click on it in the preview panel. The field options will then appear in the left panel of the campaign builder. Different fields will have different options, depending on what functionality they provide.

Field settings in Charitable
Settings Of The Campaign Description Field
Social field settings
Settings Of The Social Sharing Field

Editing Form Settings

To access your campaign’s settings, click on the Settings tab on the left side of the form builder. Here, you can add campaign goals, end dates, tags, and so much more. Let’s go through it step by step.

Setting A Campaign Goal

Set a campaign goal

To set the monetary goal of your campaign, visit the General Settings tab and you can input a number to represent the campaign goal (how much you desire the campaign to achieve). You can change this goal at any time, and you can also leave this goal blank if there is no goal (for example: you would like to collect as many donations as possible).

Setting A Campaign End Date

Ending date in campaign

In the same General Settings tab you can also set an end date for a campaign – a date that the campaign will automatically close and stop accepting donations.

Setting Donation Options

You can customize how the donation options on the donation form associated with your campaign by visiting the Donation Options tab. Here you can offer suggested donations (so users can 1-click to choose a donation amount). You can also decide if the user is able to enter a custom amount for a donation, along with setting a minimum amount for a donation.

Saving And Publishing Your Campaign

Save Charitable campaign

You can save your campaign at any time. Once you’re done configuring your campaign’s settings, click on the Save button at the top of the screen to save your changes.

You can edit and save changes while the campaign is in “draft” mode as much as you like. Once you have decided that it’s ready to make your campaign live change the status in the dropdown at the top of the page from Draft to Publish… and hit the Save button (if you have used WordPress before, this concept is similar to drafts/published blog posts).

Once your campaign is live you can view it by clicking View Live. Clicking this brings you to the URL of where the campaign lives by default – Charitable generates the page for you based on your WordPress theme.

View live campaign

Now that you are viewing the campaign page on the front-end of your WordPress site using your activated template you can go ahead and test the donation form by clicking on the Donate button that was already included in the campaign template.

Note: In this tutorial, we used the default WordPress theme Twenty Twenty. The appearance of your campaign will depend on your theme and any plugins that might affect the code and look of your website.

Here’s a sample of how the campaign will look once you

Preview campaign

Displaying Campaigns on Your Site

There are several different ways to add your campaigns to your site. We’ve already seen from the above that Charitable can generate the URL for you (and the donation page, if you have selected this in your General Settings).

Embedding A Campaign

Embed campaign

But Charitable gives you the flexibility to add campaigns using other methods. Once you’ve finished customizing your campaign, you can use the Embed Wizard right from the campaign builder by clicking the Embed button.

From here, you’ll have the option to either create a new page to embed your campaign on, or to select an existing page to add your campaign to.

Shortcode

You also have the option of getting the WordPress shortcode if you want to embed this campaign manually (especially useful for more custom WordPress sites, or if you are using a page builder like Elementor or Beaver Builder).

Campaign Block

Finally, in the WordPress editor, there’s a readymade Charitable block available. All you have to do is add a new block to your page or post and search for the ‘Charitable Campaign’ block. When you add it to your page or post, you’ll see a dropdown menu that lets you select which campaign you want to display.

Select Charitable Campaign As A Block To Embed A Campaign On Any WordPress Page

Congratulations!

That’s it! You now know how to create campaigns with Charitable.

Next, please be sure to test out your campaign. Check out our documentation section for answers to common questions and ways to further customize your Charitable campaigns and donation forms.

Still have questions? We’re here to help!

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ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.

New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.