These are my favorite Kraft boxes for jewelry that I have ever used, and I re-order them as soon as I run out. The color of the boxes is the most natural, the insert is soft, and my experience orderin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wide variety of paper styles, prices are very reasonable. While we were sad to see they discontinued our favorite pattern (silver leaf), we were able to find a nice replacement (but please bring back... See more
Company replied
The Joey size paper bag is the perfect size for my product, and my customers at the craft fairs love the convenience! The ordering process is clear and fast, a good thing as Paper Mart is the only com... See more
Company replied
Papermart offers top quality items at good prices, always. I do wish they would offer wrapping paper in smaller rolls the way they used. Papermart is my go to place for ribbon. It is always such beaut... See more
Company replied
Company details
- #8 of 21 best companies in Packaging Supply Store
- #98 of 252 best companies in Business to Business Service
- #35 of 102 best companies in Hobby Store
- #1 of 4 best companies in Party Store
Information provided by various external sources
At Paper Mart, we pride ourselves in being the largest and most complete discount retail and industrial packaging supply company in the United States. With over 26,000 items listed on our website, our goal is to sell the best for less by offering low prices to everyone, same day shipping, and excellent customer service. Paper Mart is a 4th generation family owned and operated business. Established in 1921, we have been in business for nearly 100 years and online since the 1990's! Our specialties include retail and industrial packaging, arts and crafts supplies, gift wrapping products, and wedding/event supplies. We have a huge inventory of craft supplies, tulle, ribbon, gift wrap, industrial supplies, and much more!
Contact info
2164 N. Batavia St, 92865, Orange, United States
- 800-745-8800
- customerservice@papermart.com
- www.papermart.com
4.7
Excellent
10K reviews
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Service rating
Lots of products to viewWebsite is easy to understand and maneuver. Products were easy to view and prices were unbelievable 😳!!!!
June 27, 2026
Paper Mart's online is easy to use
Paper Mart's online is easy to use. Shipping is always quick and product is of high quality. Have order from them several times, good experiences each time.
June 27, 2026
Prompt reply and quick shipping got my…
Prompt reply and quick shipping got my bags to me well before my deadline. Bag quality was good for the price, as well.
June 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Paper Mart
We're so happy to hear that your orders consistently arrive correctly and promptly. Thank you for sharing your positive experience with us!
good phone support
June 24, 2026
Reply from Paper Mart
Your satisfaction is our top priority. Thank you for choosing Paper Mart! We truly appreciate your business.
EASY TO ORDER AND PICK UP
Placing an order was easy and I was able to find what I needed. Picking up my order was convenient and the process went smoothly.
June 24, 2026
Reply from Paper Mart
We're so happy to hear that your ordering and pickup experience was easy and smooth. Your satisfaction is our top priority, and we appreciate your business!
They have everything I want and more
They have everything I want and more! Website works great, shows available stock, and makes it super quick to place an order. Shipping has always been smooth, and their prices are fair. I rely on them for packaging for my business and they've never let me down.
June 25, 2026
Reply from Paper Mart
We're so happy to hear that our website and shipping have made your experience quick and smooth! Thank you for relying on us for your business needs!
The value of the purchase was good
The value of the purchase was good, but the shipping was so blasted expensive, I will likely look for alternatives.
June 23, 2026
Reply from Paper Mart
We appreciate your feedback regarding the value of your purchase. We understand your concern about the shipping costs and are always looking for ways to improve our services.
This was quick and easy
This was quick and easy. I’ve ordered many boxes and candy related products from Papermart. They always have good products of high quality. Recently, I ordered candy foil and it came quickly and a very inexpensive.
June 30, 2026
Reply from Paper Mart
We're so happy to hear that our products consistently meet your expectations for quality and value! We appreciate your continued loyalty and positive feedback about your recent order.
Deliver on time
June 20, 2026
Reply from Paper Mart
Your satisfaction is our top priority. Thank you for choosing Paper Mart! We truly appreciate your business.
Love Paper Mart
Love Paper Mart! I purchase all of my packaging and shipping materials for my small business here and their products are high quality and shipping is quick. They are amazing and have been a lifesaver for me. Highly recommended.
June 27, 2026
Reply from Paper Mart
We are so happy to hear that our products and quick shipping have been a lifesaver for your small business! We truly appreciate your high recommendation.
Best Kraft Boxes around
These are my favorite Kraft boxes for jewelry that I have ever used, and I re-order them as soon as I run out. The color of the boxes is the most natural, the insert is soft, and my experience ordering from Paper Mart is always smooth and easy. Delivery was very quick too. I also got some beautiful velvet ribbon that I love, and have many uses for.
June 27, 2026
Reply from Paper Mart
We are so happy to hear how much you appreciate our Kraft jewelry boxes and the natural color, soft inserts, and quick delivery! It's wonderful that your ordering experience with us is always smooth and easy. We're also glad you love the velvet ribbon!
Reply from Paper Mart
We're so happy to hear that you can always rely on us for what you need, delivered quickly and on time! Thank you for your kind words.
Reply from Paper Mart
We appreciate your kind words about our prompt delivery, pricing, and attentive service. We are so glad you had a positive experience.
Reply from Paper Mart
We're so glad to hear you found our ribbon to be a great value! We appreciate your positive feedback and hope to assist you again soon.
Employee that helped me at pickup was…
Employee that helped me at pickup was very friendly and worked very fast.
June 17, 2026
Reply from Paper Mart
We're so glad to hear that our team provided you with such a positive and efficient experience during your pickup! We appreciate your kind words.
Selection and variety is good
Selection and variety is good. Shipping costs is a bit high
June 17, 2026
Reply from Paper Mart
We're glad you appreciate our selection! We understand your concern about shipping costs and are always looking for ways to improve.
Reply from Paper Mart
Your satisfaction is our top priority. Thank you for choosing Paper Mart—we truly appreciate your business.
Easy online access to all your…
Easy online access to all your products!
Beautiful products
June 17, 2026
Reply from Paper Mart
We're so glad you found our website easy to use and that you love our products! We appreciate your kind words.
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