When I call I’m able to quickly place my order with a live person! However, Wish it didn’t take so long to be packed and picked up by shipper (usually ups) - I’m always urgently needing jars for m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Everybody helped in getting the order correct now the only trouble I’m having is getting R & L carriers to deliver my 2 pallets I will not be using them on my next order They’ve had the pallets... See more
Company replied
I have been a customer of Burch Bottle since the Fall of 2019 and will continue to use them as my preferred bottle vendor. I used to take the long drive south to pick up and have been so thankful sinc... See more
Company replied
Customer support is great, shoutout to Olivia- she saved me time and money when I misordered a product. Most companies would just ship the products no questions asked, but Olivia reached out to ve... See more
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Company details
- #4 of 21 best companies in Packaging Supply Store
- #27 of 252 best companies in Business to Business Service
Written by the company
Burch Bottle and Packaging has been offering our customers the highest quality glass bottles / glass containers, straight sided jars, plastic bottles / plastic jars, custom metal tins and packaging – all while providing friendly and professional customer service for over 35 years. Whether providing bottles, jars, plastic pails or cans, we strive to set industry standard in the way we design, manufacture and supply all our packaging components. No matter if you are a major food processor or a home kitchen hobbyists, our commitment to quality shines through.
Contact info
428 Corinth Rd, 12804, Queensbury, United States
- 18009032830
- info@burchbottle.com
- www.burchbottle.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
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Since it was a local company that was…
Since it was a local company that was even better because we love to shop local. The bottles that I received were packaged very well and I didn't have to wait for a long shipping time either. I would recommend this company to anybody that needs any type of bottle, jar or anything else like that.
June 18, 2026
Bottles arrived unbroken
Bottles arrived unbroken. Good quality from my inspection. Lids fit properly. Already looking to place my next order.
July 10, 2026
Easy ordering
Easy ordering, I appreciate the option to reorder. Speedy shipping and email updates are also helpful. Very pleased with using this company. Lids are also a great fit.
July 10, 2026
Items arrived quickly and well packed
Items arrived quickly and well packed. Glass jars look amazing can’t wait to use for candles. Will Definitely be purchasing more from Burch.
July 6, 2026
Fast and efficient
Fast, secure shipping! The prices are great when you need a lot of items.
May 27, 2026
Phone support is great
Phone support is great. Online refuses to accept my shipping instructions- so I am forced to call every time.
July 8, 2026
Wonderful containers
Wonderful containers
They arrived perfect packed, anything was broken. Nice price. Exited to start using them for my products.
I will be buy more.
Thanks Burch Bottle.
July 6, 2026
Always easy ordering!
July 2, 2026
So nice to talk to on the phone and…
So nice to talk to on the phone and orders are packed with great care. Beautiful jars.
June 30, 2026
A company to build a relationship with
Clear, prompt, timely communication, very friendly and easy to deal with. They have the connections to get me what I need, be it a drop-shipped truckload or picking up a single case.
June 26, 2026
Reply from Burch Bottle & Packaging
Thank you so much for the wonderful review! We're really glad to hear you've had such a positive experience with our team. Whether it's a full truckload shipped directly to you or a single case picked up at our warehouse, we're always happy to help make the process as easy as possible. We truly appreciate your business and look forward to working with you again!
Reply from Burch Bottle & Packaging
Thank you for the kind words! We're so happy to hear you're pleased with our products and that our team has made your experience a positive one. We truly appreciate your support and look forward to serving you again!
The sales person answered my phone call…
The sales person answered my phone call immediately and helped me complete my order. Could not have been any better service. My order arrived on schedule and complete.
July 2, 2026
Reply from Burch Bottle & Packaging
Thank you so much for your thoughtful review! We're delighted to hear our team was able to help you place your order quickly and that everything arrived on time and complete. Providing great service from start to finish is what we strive for, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
They were able to locate previous…
They were able to locate previous orders and efficiently put through and delivered a new order.
July 2, 2026
Reply from Burch Bottle & Packaging
Thank you for your review! We're glad we could quickly locate your previous orders and make the reordering process easy. We appreciate your business and are happy to hear everything was handled efficiently. We look forward to helping you again on your next order!
Andrea is fantastic to work with
Andrea is fantastic to work with. Always helpful, knowledgeable, patient when needed and responds promptly. Have never had a bad experience working with her.
Product arrives on time and so far, there has never been an issue with how the product arrived.
July 1, 2026
Reply from Burch Bottle & Packaging
Thank you so much for your kind words! We'll be sure to share your feedback with Andrea! She'll be thrilled to hear it. Providing knowledgeable, responsive service and making the ordering process as smooth as possible is exactly what we strive for. We're also glad to hear your orders have consistently arrived on time and in great condition. We truly appreciate your continued support and look forward to working with you again!
Always reliable
I never have to worry when purchasing products from Burch Bottle. Reliable and quality all around.
June 1, 2026
Reply from Burch Bottle & Packaging
Thank you for your wonderful review! Knowing you can count on us means a great deal to our team. We're committed to providing reliable service and quality products with every order, and we're grateful for your trust and continued support. We look forward to serving you again!
Great service it’s delivery arrives in…
Great service it’s delivery arrives in a timeframe that is given. Packaging was great.
June 22, 2026
Reply from Burch Bottle & Packaging
Thank you for your great review! We're so glad to hear your order arrived within the expected timeframe and that everything was packaged well. We truly appreciate your feedback and your business, and we look forward to serving you again!
Reply from Burch Bottle & Packaging
Thank you for your review! We're glad to hear the jars met your expectations and that your order arrived quickly. We appreciate your business and look forward to helping you again in the future!
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