Product just as expected at fair price. Quick shipping and delivery from Paris to Spain at reasonable cost. Packaging was not the best, but the product wasn't fragile either. I will consider shopping... See more
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See what reviewers are saying
Bonne expérience client de la part d'Adrien et très serviable. La seule raison pour laquelle j'ai obtenu 4 étoiles est que je n'ai pas pu obtenir la pièce auprès de l'Adapem, ni même un adaptateur.... See more
I sent for an article which arrived swiftly, unfortunately it was the wrong size and also had been dropped so was cracked. I contacted the senders, sent photographs and was reimbursed immediately . I... See more
Assistance/support très efficace et rapide. Produit conforme à la description. Je recommande.
Company details
About Adepem
Written by the company
Votre lave-vaisselle ou lave-linge sont tombés en panne ? Prenez le réflexe Adepem !
Qui sommes nous ?
Entreprise spécialisée dans la pièce détachée électroménager, nous mettons à votre disposition tout notre stock de pièces détachées électroménager, jardinage, outillage et chauffage, et proposons des tutoriels gratuits sur notre blog pour vous aider à réparer vos appareils.
Fondée en 1981 au coeur de Paris, située à côté de la Gare du Nord, notre entreprise a pour objectif de vous aider à réparer vos appareils, de manière à prolonger leur durée de vie et réduire le gaspillage.
En 2001, nous avons lancé l’un des premiers sites en ligne de pièces détachées électroménager, et nous vous proposons aujourd’hui plus de 200 000 produits pour plus de 1 400 marques et 5 000 000 de références d’appareils..
Si vous avez besoin de conseils ou si vous avez une question, n’hésitez pas nous contacter gratuitement par téléphone ou sur notre site internet, nous ferons tout notre possible pour vous renseigner au mieux !
Contact info
104 rue de Maubeuge, 75010, Paris, France
- 0142858526
- www.adepem.com
4.7
Excellent
99K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Assistance/support très efficace et…
Assistance/support très efficace et rapide. Produit conforme à la description.
Je recommande.
July 2, 2026
Very fast delivery
Very fast delivery, faster than I expected. The purchased article was in perfect condition.
June 4, 2026
All perfect
Product just as expected at fair price. Quick shipping and delivery from Paris to Spain at reasonable cost. Packaging was not the best, but the product wasn't fragile either. I will consider shopping here again whenever I need another spare part. Thanks.
May 5, 2026
It‘s all OK!
May 5, 2026
Correct part delivered on time and in…
Correct part delivered on time and in good condition.
April 7, 2026
Top Service 1 A
March 4, 2026
I've got the right product in a short…
I've got the right product in a short time delivery périod.
February 2, 2026
Excellent advice and good service
Excellent advice and good service. Very quick despatch. Good products and prices.
February 4, 2026
Everything was fine
Everything was fine. Booking, delivery and quality were all satisfying.
January 29, 2026
Did exactly what I needed it to do.
The part arrived quickly as promised and saved me from having to buy a new washing machine. A little expense to save a much greater one!
January 19, 2026
Easy website to find an exact spare…
Easy website to find an exact spare part.
Very functional site.
Great price and easy to follow the delivery.
January 23, 2026
perfect !!!!!!
November 10, 2025
Article disponible et conforme à la…
Article disponible et conforme à la description.
Expédition rapide.
J'ai pu réparer rapidement mon lave linge.
October 20, 2025
Perfect...
September 1, 2025
reception conforme à l'attente.
August 11, 2025
Fast and efficient.
August 4, 2025
La patte de fixation du thermostat…
La patte de fixation du thermostat acheté chez ADEPEM ne correspond pas à l'ancien, impossible de le fixer. obligation de le renvoyer et voir si il y a possibilité d'en avoir un autre sous une autre référence
July 7, 2025
Reply from Adepem
Merci pour votre avis,
Nous sommes navrés que la pièce reçue ne corresponde pas à votre installation et comprenons votre déception.
Vous pouvez bien sûr nous la retourner, et notre service client vérifiera s’il existe un modèle compatible sous une autre référence. N’hésitez pas à nous contacter via notre service de contact sur notre site afin que nous trouvions ensemble la bonne pièce au plus vite.
L’équipe ADEPEM
Great service and products.
Great service and products. Fast delivery and total satisfaction. Thank you.
July 10, 2025
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