WPForms Reviews 599

One of the worst

I have used wpforms and several of their featured add-ons for my web hosting and management business for over 6+ years. They have the best and easiest word press add-on customer form interface. Other CMS have built-in form interface features but hands down wp-forms have been flexible and customizable. And their support is and continue to be an excellent and responsive group. Can’t recommend WPForms enough.

Initially, I was struggling to get the WPForm to work with my email. However, after contacting support, who went out of their way to assist me, the form is sending as it is supposed to. Thanks

Fantastic customer service. I signed up because I had an issue that I thought was not solvable, but their reps stayed with me until the issue was solved. Highly recommended.

We manage 37 WordPress sites on a dedicated server and ran into what we thought was an IP block on the WPForms API. Amjad from support responded quickly, asked the right diagnostic questions, and pointed us to the exact issue — our test was missing required parameters, not an actual block. License validated perfectly once we used the correct API call.
WPForms Elite is worth every penny — the plugin is solid across all our client sites and the support team actually understands the technical side. As a managed IT company handling dozens of installs, that matters. Thanks Amjad!
— Joe Kinsley, Captain Obvious / Obvious Labs

We had an issue using WPForms. Turned out, it was a theme problem. Thanks to the WPForms support team advises we managed to solve the issue in a very short time.

Team is very responsive to customer queries

WPForms is a great plugin for our WordPress site. I'm not a coder but am able to create great forms for collecting data and payments for our little swim and racquet club. WPForms support is always quickly responsive and never condescending to a tech-dummy like me. We highly recommend!!!!

Great experience with support team at WP Forms. Helped me with a syncing issue re: Lite and Paid. Courteous, prompt and thorough. Andreya

Love the software!
Super easy to use, customisable and visually appealing.

I’ve only had to interact with the support team once and they responded surprisingly quickly (within the hour) and helped me resolve an issue after having to migrate my website.

Thanks WP Forms

The support team is very prompt and any issues I had with install were fixed. I would recommend this plugin for anyone who needs contact forms, data collection, etc.

Very quick and helpful and insightful support staff that doesn't leave it to you to figure out problems with their own plugin. And the issues get resolved quite quickly.

Fantastic support team that not only understood my problem, but also offered a workaround solution. Problem solved in less than a day! Amazing! 👏

Rarely, I will have a form that stops working or won't format like it should. I recently had such instance. My first stop is always their Facebook Support page where you can find a lot of answers. No luck this time so I opened a support ticket. On a weekend, outside their normal support hours, I received a response with initial steps to try.  Those didn't work, but the situation wasn't an emergency. On Monday morning, another contact - Raldon - reached out and let me know he'd be looking into my ticket. Within half a day, I received a response that confirmed my issue was with my theme (I had a recent theme update) and he fixed my issue (with a small CSS add). He also suggested a few other settings to check to avoid possible future issues. I am not a techie and Raldon's thorough analysis (with pictures) and recommendations made me feel like I mattered and my small problem mattered. Thank you WPForms (and Raldon) for your dedication and support.  

Very nice support from Kenneth, thank you!

WPForms has been such a helpful plug-in for all of my WordPress sites for many years. Highly recommend!

Good product and Service. Special price for nonprofit

Better stay away from WPForms, wont work without their other plugin, it's enshitification by design, they force you to upgrade over the most simple functions. Stay away from this one. Other plugins are paid as wel, but they offer real working forms from the get go.

The initial comunication was quite problematic, but at the end their support team helped me a solved my problems with the plugin perfectly. Recommendation from my end.

I have used WPForms for many years, it's a brilliant plugin. Whenever I have reached out to WPForms support they have responded quickly and always resolved my problem. Thank you