Thread Logic Reviews 

5,580
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting prompt communication and helpful guidance throughout the process. Many people appreciate the high quality of the products, especially the impressive embroidery and durable items. Orders are frequently noted for their fast processing and timely delivery, making the overall experience smooth and efficient. Reviewers also value the wide selection of items and the ease of the ordering process. However, some customers also noted issues with product sizing, mentioning that items were either too large or that the provided size guides did not accurately reflect the actual fit.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the high quality of... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as seamless, easy, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its exceptional quality and... See more

Service

People report positive experiences with service, consistently highlighting top-notch customer service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick to respond to the initial invoice and kept my company up to date on where the shipment was at during the whole process. great communication and the product was perfect to boot. Thanks for eve... See more

Rated 5 out of 5 stars

We are so pleased with our jacket purchases from Thread Logic. The company worked diligently with us to make sure we received them in a timely manner. Everyone was so excited to receive them. They... See more

Rated 5 out of 5 stars

Thread Logic always comes through for us. Our orders are received timely and with their verification process we haven't had any mistakes that need to be corrected. Their work is first class and thei... See more

Rated 5 out of 5 stars

Thread Logic embroidery of a detailed logo on hats, polos, and a backpack was very impressive. The quality was way beyond expectation. The products were well packaged, to include a thank you card and... See more



Company details

  1. #9 of 46 best companies in Printed Clothing Store
  2. #18 of 298 best companies in Clothing Store

Information provided by various external sources

Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We take pride in quality and that every logo is embroidered on site in Jordan, Minnesota. We offer free embroidery, free logo set-up, no minimum orders, quantity discounts for orders that are over $500 and no minimum orders. If you have any questions please call our friendly customer service experts and reach a live person immediately at 800-347-1612.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(5,580)

395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy process, Wonderful Product

The process of ordering hats for our team's 10th anniversary was seamless. From working through logo alterations needed for the embroidery, to colors, and prompt production and delivery, service was top-notch.

May 12, 2026
Rated 5 out of 5 stars

GREAT EXPERIENCE!!

The Thread Logic team was highly communicative making the experience great! The quality of work was superb and access to multiple brands was much appreciated.

June 18, 2026
Rated 4 out of 5 stars

Great items

Great items. Shirts are a little lower quality than anticipated-but overall will purchase again!

May 22, 2026

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