Super.com Reviews 

58,869
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 16,834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the prices offered to be very competitive, often significantly lower than other booking sites. Many people praise the booking process as easy, fast, and straightforward, contributing to a smooth overall user experience. However, some people mentioned issues with reservations not being found by hotels upon arrival or receiving confirmations lacking essential details. Other customers reported confusion regarding pricing, with unexpected additional costs or charges appearing after booking, and some found the website lacked crucial hotel policy information.

What people talk about most

Price

Reviewers mention positive feedback about price, with many finding great rates and competitive pricing for... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy, fast, and offering... See more

User experience

Consumers find the user experience to be positive, describing it as very convenient, smooth, and easy,... See more

Website

People report ambiguous experiences with the website, with some finding it easy to navigate and book hotels... See more

Service

Users describe ambiguous interactions with service, with some reviewers praising the hospitality and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

speed of turn around.. Hopefully Hotel get sour info on time. Yes recd Confirm of booking quickly..invoice could Not be Read or Printed. After following instructions to the letter. Live Chat?? -... See more

Company replied

Rated 4 out of 5 stars

Super.com was a good experience, first time user. It was a little confusing on the different prices on the same room. But overall, a good experience on the sight.

Company replied

Rated 4 out of 5 stars

Better prices for motels than most. Their people,on the phone actually were able to solve a refund issue. I will continue to use their app. CM

Company replied

Rated 5 out of 5 stars

While it was odd and clunky and scary to give payment info to YET ANOTHER fake-sounding internet service, and while Super dot com has an odd incentive program (which I canceled within a few days aft... See more

Company replied


Company details

  1. #5 of 9 best companies in Hotel
  2. #127 of 178 best companies in Alternative Financial Service
  3. #45 of 64 best companies in e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

59K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(58,869)

16,720 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give this company negative…

If I could give this company negative stars, I would. My flight was canceled and refunded however, I have not seen that refund reflect on my account yet I have spent the last hour calling super.com for them to either hang up on me or provide me with another number who has nothing to do with super.com I have yet to be able to get through again I have talked to their online support who state that they can do nothing to help. Do yourself a favor and do not book.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Nice host

Nice host. Clean room and bathroom. Decent price. Close to everything. Quiet place,

July 14, 2026
Rated 1 out of 5 stars

I used Super.com to book a hotel in Steveston, BC, Canada

I used Super.com to book a hotel in Steveston, BC, Canada, for our high school reunion in September 2026. I eventually got through the process and paid with PayPal but when I confirmed with the hotel I discovered Super.com had charged me $70 extra for the two night stay! This fee was never disclosed to me during the booking process!

June 23, 2026
Unprompted review

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