Spellbound Wigs LLC Reviews 

614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting items are in perfect condition and feel natural. Many highlight the competitive pricing, especially for clearance items, making quality products accessible. The delivery service is frequently mentioned as fast and efficient, with orders arriving promptly and well-packaged. Reviewers also commend the outstanding customer service, noting the staff's helpfulness, genuine care, and extensive product knowledge. This dedication ensures a trustworthy and supportive purchasing experience, leading many to become loyal customers.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, natural look, and comfort of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Customer service

Reviewers consistently report positive feedback about customer service, describing it as excellent, amazing,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, frequently highlighting great sale prices, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No where are there better prices. No where is the customer service better. I bought yet another Jon Renau Hollie, I LOVE this style quite obviously. And every one has been from Clearance. Spellboun... See more

Rated 5 out of 5 stars

Sherri at Spellbound Wigs is nothing short of AMAZING!! She knows everything- really! She does! So very helpful in taking time to understand your needs and providing excellent feedback based on your... See more

Company replied

Rated 5 out of 5 stars

Store owner Sherri truly cares about her customers from the moment she carefully packages your wigs with her own personal touches through every step even after you receive them to ensure your really h... See more

Company replied

Rated 5 out of 5 stars

Awesome experience! Fast shipping and communication every step of the way but even better is EXCELLENT PRICING and personal service with any questions on style, for, colors. So much better than those... See more

Company replied


Company details

  1. #1 of 11 best companies in Wig Shop
  2. #1 of 55 best companies in Hair Product Store
  3. #1 of 10 best companies in Headwear Store

Written by the company

At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(614)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

No where are there better prices

No where are there better prices. No where is the customer service better. I bought yet another Jon Renau Hollie, I LOVE this style quite obviously. And every one has been from Clearance. Spellbound's Clearance is the nicest pieces at the best prices. This one was in Mocha. I would call it a warm color but caramel rather than gold and with a darker subtle root it helps those of us with cool complexions. Shipping was within a week, which is crazy for how far it went, those orders from Clearance are packed just as soon as humanly possible and in some cases, I think sooner!

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Great sale prices and really fast delivery. I was amazed I received my wig two days after placing the order. Wonderful service!

June 22, 2026
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Rated 5 out of 5 stars

I’ve been buying wigs from Sherri for…

I’ve been buying wigs from Sherri for years. When my husband became very ill and was in and out of the hospital a lot, was when wigs became my comfort zone because I never had to worry about feeling put together at a moments notice. Sherri has been there every step of the way helping me select the best styles and best wigs for me. It has been like having a great friend and personal consultant and I always get so many compliments on my hair.
My latest purchase is Sensational by Tress Allure in the color Chilled Vanilla. It can be glamorous or put in a casual ponytail...it is so soft and flowing that no one knows it’s not your real hair!

June 17, 2026
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Rated 5 out of 5 stars

Highly recommended

Highly recommended for your wig needs. Sherri is the best: fast shipping, helpful with questions, great sale prices, excellent customer service overall. Personally, I wouldn't waste my time shopping for wigs elsewhere.

June 1, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Have been buying from Spellbound for a few years. Had to make a couple of returns, easy & fair. Wish the free shipping minimum was a bit lower.

May 23, 2026
Unprompted review
Rated 4 out of 5 stars

Reliable for fast delivery

Reliable for fast delivery. Too bad that my favorite item has discontinued. I tried to get something similar, but it was hard. Also, it would be nice if there is a color chart that can compare colors between different brands. The colors on the website can vary depending on the computer setup. With my new choice, I ended up with a darker color.

May 11, 2026
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Reply from Spellbound Wigs LLC

I’m so sorry to hear that your go-to was discontinued, I know how frustrating that can be! Sadly we don’t have any control over those decisions. Colors can absolutely be very tricky online, feel free to reach out to us anytime via the website chat if you need help with colors. We are happy to provide customized help to you! Thank you for shopping with us! 💜

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Rated 5 out of 5 stars

Always Superior Customer Care and fast…

Always Superior Customer Care and fast shipping, great prices as well! Sherri is the best at what she does, she's genuine and real and does giveaways all the time

May 11, 2026
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Reply from Spellbound Wigs LLC

Thank you so much for the sweet words! I appreciate your feedback so much Jamie! 💕

Rated 5 out of 5 stars

Great offers, great service

As always I was very pleased with this service. Great bargains, very fast delivery, always reliable. I still can't believe I got Henry Margu's WHISPER in my favorite color at such a great price! It's so unexpectedly beautiful!

April 24, 2026
Unprompted review
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Reply from Spellbound Wigs LLC

Thank you so much for your trust and your business! I’m so glad to hear that you loved the Whisper! 💕

Rated 5 out of 5 stars

Highly recommended store

I was so surprised & exited when I won a $10 gift card to Sherri's wig store. Sherri is generous to offer fun ways to engage her customers in contests for prizes. Thank you again so much.

May 4, 2026
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Reply from Spellbound Wigs LLC

Congrats! Thank you so much for being an amazing part of our circle! ❤️

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Rated 5 out of 5 stars

Above and beyond

Excellent product with above and beyond personal service

April 8, 2026
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Reply from Spellbound Wigs LLC

Thank you so much for your trust and for taking the time to leave us a review. We appreciate you! ❤️

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