Simify Reviews 1,320

Fantastic customer service. When l tried to activate esim day before my travels, it had expired by one day. Frustrated l paid for another esim. I reached out prior to purchase via the app and they kin... See more

Absolutely, thee best support... I had many issues of all my own setting up esims on both my Galaxy and my wife's iPhone. They continued to respond and assist me until my fog cleared and I was able to... See more

Had two esim, worked great , never had an issue Third esim I've needed to cancel, Lois is great as he helped me out , cancelled and refunded instantly Honestly great service and an esim I will... See more

I purchased a Global e sim for upcoming trip. Although don’t go away for another 2 weeks, somehow activated it. Contacted provider via messages in app. I received a prompt response. They cancelled ini... See more

I have used Simify for every one of my international trips, and I have to say it’s been a wonderful experience each time. It’s easy to use and reliable. The customer service team are absolutely lov... See more

I am about to purchase my 3rd ESim with Simify & it’s the company I recommend to all my friends travelling. Great coverage, fantastic and prompt customer service. The ESim is auper easy to install, yo... See more

I purchased the Simify eSIM online before travelling. I had to go into my iPhone settings and turn on the eSIM for data, and use my UK sim for calls. I travelled from the UK to Turkiye and Saudi... See more

Purchased eSim for Japan in 2024 - brilliant (what more can I say). Then another for Bali in 2025 -not disappointed, worked perfectly again. Just purchased one for Borneo - I trust it will provide t... See more

I have not traveled yet to use the actual eSIM, but I felt I had to comment on the awesome service this company provides. Customer support are friendly, knowledgeable and clear in their responses, ma... See more

I was nervous about hefty phone bills returning with me from overseas. I researched widely and after working out that Simify seemed to suit my needs (one sim to cover all countries and 45 day coverage... See more

Very convenient to use as there is no physical Sim card. No switching Sim cards. I've used it for 30 days and it felt like I'm connected to our usual internet provider. No issues whatsoever. I go... See more

This is my second time using Simify. I had no dramas at all the first time connecting when travelling & had great data coverage. This time I had some issues connecting on arrival to Singapore, however... See more

Just doing research for our next trip & have received some great feedback & advice for our next trip to South Africa & Madagascar which will make our next purchase straight forward. We also used Simif... See more

The support from the SIMPLY Team 24/7 - they are easy to set up but somehow I stuffed it up this time for my Borneo Trip and had no connection - email to team & right onto it guiding me through to ac... See more

I needed to try it on my trip and my wife and I are definitely not disappointed. Speed is there and great to stream our best series. We had a small issue and within a few minutes of contacting CHAT cu... See more

Needed help with a second eSIM purchased. Contacted simify through their message helpline and was replied to within 2mins. Armi was a great help, was able to rectify the problem and get us back to... See more

Latin America 5Gb 30 day worked like a charm in multiple countries. Was sceptical when researching as they were much cheaper than others. Great reception everywhere we went. Very happy customer and my... See more

We purchased 2 eSIMs but only one worked. We contacted Simify and they were fantastic in solving our issue. Very patient and responsive to helping us find a solution, which we did. Both were working p... See more

Terrible setting up… set up before travelling, when arrived had foreign signal…. But could not get working despite spending nearly 2 days going through different setting… would never use again should... See more

Not only is the eSIM incredibly easy and reliable. But I managed to somehow attach it to an email I was unable to access. One simple message with proof of payment and in no time my man Arlo had my eSI... See more

At checkout, I was never offered a chance to enter my 10% discount code. Also, you gave me a barcode to scan to activate the setup, but how can I use my camera to scan the code when the email is bei... See more

I've used Simify before. I've found it great for travellers to multiple countries. The phone flicks over to the new networks well. Each time I've struggled to get it operating as you need to do some t... See more

I have used Simify several times. The first two experiences were acceptable, as I mainly used data for maps, emails, and light browsing. However, my third and fourth experiences were terrible.... See more

I had an issue with the Esim upon landing in Thailand and contacted their support and the problem was fixed in a very short time, their support team where continuously in touch while I used the hotel... See more

I used my Simify esim last year when we travelled to Spain. It was easy to install and use. I had purchased a second esim for the last part of our holiday, which I couldn't use due to cutting our holi... See more

Second time in Bali using an esim. I found simify via a google search and looked up reviews and they were positive so decided to give them a shot as the last esim company wasn’t as good as this one! D... See more

On this trip I used the new 110 country eSIM , at all times I had brilliant service, this is so important to me as I don’t trust hotel or wifi . I even had great service at north cape tip of Norway .... See more

Initially I had issues connecting and getting my eSIM to work but after reaching out to support they helped me trouble shoot and ended yet organising a new sim for me to get everything up and running... See more

We have just returned from a month in Europe and Iceland. We had the comfort of having internet wherever we went, automatically connecting fluently in whatever country we entered. No hassles whatsoeve... See more

Customer Service is top notch. Highly recomend. First time user of esims and found Simify pricing reasonable (I researched heaps of different providers). Installation was extremly simple and the gu... See more

Simify has great affordable plans, reliable and with unlimited data, you just can't go wrong! Easy eSIM set up and seamless transitions between networks from country to country, with no issues gettin... See more

Impeccable communication and service! I had a little glitch with my eSIM, my fault or phones fault, and asked to be issued a new eSIM. No problem and it was done within minutes of asking. I’m not... See more

My simify has been an essential part of my travels (japan, turkey, bulgaria, hungary, the czech republic and italy)! When I needed assistance because my previous phone died, Kyle offered exceptional s... See more

Husband’s eSIM worked great, but mine didn’t work at all. I couldn’t get it to work on my phone at all. I tried the help AI bot, but that didn’t work either. I made the eSIM inactive, as I hadn’t used... See more

Had read how easy the transition from local Australian sim to eSIM in Fiji was. And i couldn’t be happier with service. Pre loaded eSIM before leaving Sydney and connected once we left Airport in Nad... See more

Had trouble with using up my data when I got to LAX enroute to Fiji. I missed my connecting flight and now I’m stuck in LA for 2days till my next flight out. Thanks to Simify downloaded the app and bo... See more

All through Europe — no problem. Just great to have constant online access for maps. Then in India — no problem until there was and it stopped working. But Lois on the Simify team worked patiently thr... See more

I thought my phone could use eSIMs so I purchased a package. I then discovered that my Samsung galaxy A15 can’t use eSIMs so I requested a refund. This was agreed to immediately and processed within... See more

What a fantastic , stress free experience. Being of advanced years I struggle with technology at the best of times. Add travel, and the accompanying brain fog and it’s a recipe for disaster. But I was... See more

I purchased an eSIM last December for my trip and it happens that my trip changed to March 2026. I was worried that maybe my eSIM will expire before I go. I contacted Simify & Kyle helped me and advis... See more

We had some teething issues with one of the four sims we had bought, customer service was quick, responsive and really helpful. This is our second time using Simify and we will be purchasing more Sims... See more

I had to purchase a new phone recently but I had an eSim installed but not yet activated on my old phone. The process if getting a new QR code and then installing on my new phone was extremely uncompl... See more

I had just cancelled a holiday and that meant that I didn't need a SIM that I had pre-purchased for it. I messaged via their chat and asked for a refund, not knowing if I was even entitled to one and... See more

Seamless experience! I jumped the gun and purchased my esim waaay to early and it expired. On contacting customer service I was provided with a new sim free of charge. It was easy to install and worke... See more

For some reason it wouldn't connect when I arrived a quick email to Simify and within an hour they fixed that, very happy with outcome, easy to install! I'll be using again in Europe for sure!!

I had some trouble getting the eSIM connected. The setup is not totally intuitive. Lois was very helpful. She guided me through and it was all sorted within a short period of time. Once set up this is... See more

My phone broke while I was on vacation, so I had to get a new one. I had already purchased an eSIM at the start of our trip, but it wouldn’t transfer to my new phone. I emailed Simify and got a ver... See more

What an awesome customer experience with Simify. My daughter just returned from Japan and recommended the Simify e-sim as it's so easy to install, reliable and at such a great rate that I bought one f... See more

I cannot fault Simify's customer service. It surpassed that of my mobile plan provider back home when I ran into some issues (beyond Simifys control) overseas. They were so helpful and patient!