Seven Corners Reviews 

6,353
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 784 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the knowledgeable and friendly agents who provide clear guidance, making the entire process of purchasing policies completely smooth and stress-free. Many consumers also appreciate the intuitive website and responsive customer support team, which ensures all questions are answered quickly during trip planning. However, some people mentioned frustrations when attempting to receive payouts, stating that claims for unexpected medical emergencies, trip delays, or damaged luggage were denied. Additionally, a few reviewers experienced difficulties reaching customer service outside standard business hours or encountered complex digital procedures when trying to submit documents.

What people talk about most

Service

Clients share positive opinions on service, noting that agents are very responsive and helpful in setting up... See more

Customer service

Customers had positive experiences with customer service, often praising representatives for being... See more

Claim

Users describe ambiguous interactions with claim experiences, as some reviewers praised the speed and... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online ordering was a breeze. Coverage seemed adequate. Prices seem to keep going up. Honestly, if they rise much more, we'll probably consider not purchasing for our next trip. We've always used Seve... See more

Company replied

Rated 5 out of 5 stars

I am truly impressed with the speed and accuracy with which my claim was handled. During my trip, I called the insurance company with questions about a possible trip interruption claim. I spoke wit... See more

Company replied

Rated 5 out of 5 stars

We have dealt with the same sales agent Jona Keller for two or three years and she has always provided great professional service and explained the coverage and options. Fortunately we have not had to... See more

Company replied

Rated 5 out of 5 stars

After hearing so many reports and reviews that NO ONE could find an eSIM that worked in Tanzania on safari and Zanzibar, I searched for which eSIM had the best coverage for the safari areas we would b... See more

Company replied


Company details

  1. Travel Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Company

About Seven Corners

Written by the company

Seven Corners, Inc. is an innovative and service-focused travel insurance and benefit management company that serves a global market.


We offer customized travel insurance solutions and 24/7 emergency medical and travel assistance services for individuals and groups. Seven Corners also administers health care benefits for select U.S. government programs.

Each year, millions of travelers explore the splendors of our world, creating unforgettable memories along the way. Just because these memories are unforgettable doesn’t mean they’re always problem-free. For those times when you’ve lost your luggage, broken a bone, or missed a connecting flight, Seven Corners is there, delivering the help you need. We want to give you the freedom to experience new places and re-visit places that may be close to your heart. No matter the journey, we're here to protect it.

The mission of Seven Corners is to protect travelers while building loyal customers, inspiring our team members, and driving value for our partners.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(6,353)

820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not what I expected

I purchased this coverage to protect a significant investment in a family vacation, but after Hurricane Lowell impacted our destination, I was disappointed by how limited my cancellation options appeared to be.

October 10, 2026
Rated 5 out of 5 stars

Jonnie is the best!

The representative that I had the luck of connecting with was very knowledgeable and helpful. I called three other travel insurance companies prior to speaking with Jonnie. She explained everything thoroughly and I had complete trust in her. She also gave me her direct phone number in case I needed help. Fortunately the trip went without any issues but I will definitely go with Seven Corners for future travel.

October 11, 2026
Seven Corners logo

Reply from Seven Corners

Hi Margaret, we’re so glad Jonnie took the time to explain everything thoroughly and made you feel confident in your coverage. Thank you for sharing your experience!

Rated 5 out of 5 stars

Peace of mind

October 11, 2026
Seven Corners logo

Reply from Seven Corners

Hi Christopher, this is what we aim to provide all our customers - the peace of mind while on their trip. Thank you for choosing Seven Corners!

Rated 5 out of 5 stars

Didn't have to use it

October 10, 2026
Seven Corners logo

Reply from Seven Corners

Hi Katharine, we're happy to hear you were able to enjoy your trip without any incident. Thank you for choosing Seven Corners to protect your trip!

Rated 3 out of 5 stars

Disappointed Customer

My husband realized that he had a urinary tract infection while on a river cruise in Germany. I called Seven Corners but was told (I think by automated message) that my call was outside business hours, that my message would be relayed when business hours began and that I would be called back at that time. First of all, I don't believe that I was ever called back, although in the ensuing confusion I cannot be certain. However, because we were only going to be in port for a few hours it was imperative that I get a prescription during that time. Although not an actual emergency this matter was urgent. A travel agency insurance agency should not limit its hours to United States time zones! Seen Corners was absolutely no help for us. Next time 24-hour availability will be my primary requirement.
Certificate #1TPEL23-WA-105930
Anne Finer

October 8, 2026
Seven Corners logo

Reply from Seven Corners

Hello Anne, thank you for sharing your experience. Seven Corners provides 24/7 Travel Assistance, and your call was handled by a live agent in our 24/7 message center. At the time of your call, our Assistance Advocates were assisting other travelers. Our records indicate that we attempted to contact you and also sent an email in an effort to provide assistance. We appreciate your feedback and the opportunity to review your concerns.

Rated 5 out of 5 stars

All employees were extremely helpful…

All employees were extremely helpful polite friendly, which made things easy. The lifts were another story

October 16, 2026
Seven Corners logo

Reply from Seven Corners

Hi Janet, we're delighted to hear of the 5-star service you received from our team!

Rated 1 out of 5 stars

Not approving claims

The company refuses to approve valid claims.

October 9, 2026
Seven Corners logo

Reply from Seven Corners

Hi Mark, thank you for your review. We want to assure you that your claims have been carefully reviewed in accordance with the terms and conditions of the plan you purchased. Unfortunately, after thorough review, your situation did not fall within the coverage outlined in your policy wording. If you have any additional questions please contact us at care@sevencorners.com.

Rated 5 out of 5 stars

Advice and options, not a sales pitch

Clear advice. No strong sales pitch. Offered different options as requested.

October 15, 2026
Seven Corners logo

Reply from Seven Corners

Hi Bob, this is the service our team aims to provide. Thank you for sharing your experience!

Rated 1 out of 5 stars

Our baggage was delayed 5 days during our trip

Our baggage was delayed 5 days on our flight home. When contacted, Seven Corners refused to offer us the up to $600 coverage we paid for for any Baggage Delay. This is unacceptable in every way. A very poor customer expereience.

October 1, 2026
Seven Corners logo

Reply from Seven Corners

Hi Brad, our Baggage Delay benefit does not provide an automatic $600 payout. The benefit is designed to reimburse the purchase of necessary personal items, up to $600, when baggage is delayed on the outbound portion of your trip, not on the return journey home. If you have any questions or need further clarification, please feel free to email us at care@sevencorners.com.

Rated 5 out of 5 stars

Great

Very Great Plan

October 8, 2026
Seven Corners logo

Reply from Seven Corners

Hi Brian, thank you for your great review!

Rated 4 out of 5 stars

RESPONSE TIME WAS QUICKLY

STARTER'S IT WAS A GREAT PIECE OF MIND DID NOT HAVE TO USE BUT WAS AVAILABLE . SECOND I CHANGED POLICY A FEW TIMES AND EACH TIME THEY WERE VERY HELPFUL . FOR THE REASON OF HOTEL CHANGE'S

October 8, 2026
Seven Corners logo

Reply from Seven Corners

Hi Charly, we are happy to hear of the great service we were able to provide! We look forward to serving you again.

Rated 2 out of 5 stars

Issues filing a claim…

It has been very difficult to work with your software to file a claim. Now a month after a visit to a doctor, I’m still trying to complete the claim. In addition to the software issue, the requirement for various documentation seems a bit onerous. Some of the documents require me to go back to the airline who intern has additional requirements to supply the document required.

The bottom line is it cost me $400 for the policy and I’m still trying to recover $150 in expenses incurred.

October 8, 2026
Seven Corners logo

Reply from Seven Corners

Hi Daniel, thank you for your feedback. We can confirm our team contacted you to help submit your claim online successfully. Our team is reviewing your claim further and will reach out via email with additional details.

Rated 5 out of 5 stars

I am truly impressed with the speed and…

I am truly impressed with the speed and accuracy with which my claim was handled.
During my trip, I called the insurance company with questions about a possible trip interruption claim. I spoke with a very friendly and helpful agent who immediately sent me an email with detailed instructions on how to submit my claim.
After I submitted all the required documentation, my claim was processed and paid within just a few days.
I was extremely pleased with the entire experience and would certainly choose this insurance company again for my future travels.

September 5, 2026
Unprompted review
Seven Corners logo

Reply from Seven Corners

Hi Alex, thank you for taking the time to let us know about your claim filing experience. We look forward to serving you on your future travels!

Rated 5 out of 5 stars

Seamless

Communication was timely and to the point.

October 11, 2026
Seven Corners logo

Reply from Seven Corners

Hi Ken, this is the communication we aim to provide. Thank you for letting us know!

Rated 5 out of 5 stars

The range and quality of Seven Corners’ products is matched by the truly excellent customer service

The range and quality of products is matched only by the truly excellent customer service. Tristan was conscientious and detailed in his answers to the gazillion questions i asked. I had not purchased insurance for a long while, and so i depended on him for the most current information and for his clarity in interpreting the policy terms.

September 4, 2026
Seven Corners logo

Reply from Seven Corners

Hi Glamtraveller, we're delighted to hear Tristan took the time to answer all your questions and clearly explain your coverage options. We're grateful you chose Seven Corners and appreciate the opportunity to help you feel confident in your travel protection!

Rated 5 out of 5 stars

Easy process, great product, despite the price

Online ordering was a breeze. Coverage seemed adequate. Prices seem to keep going up. Honestly, if they rise much more, we'll probably consider not purchasing for our next trip. We've always used Seven Corners and they've been fantastic. Highly recommended!

October 13, 2026
Seven Corners logo

Reply from Seven Corners

Hi Jayson, we're so glad you've consistently had great experiences with us and found the online purchasing process easy. Thank you for being a loyal Seven Corners customer!

Rated 5 out of 5 stars

I felt so comfortable on my vacation…

I felt so comfortable on my vacation knowing that if anything happened I would be taken care of.

October 5, 2026
Seven Corners logo

Reply from Seven Corners

Hi Pamela, knowing you enjoyed your vacation with peace of mind is exactly what we hope for every traveler. Thank you for choosing Seven Corners to be part of your travel plans!

Rated 5 out of 5 stars

I purchased the insurance for my wife…

I purchased the insurance for my wife and I for an expensive trip. It felt good having all the protection offered by the insurance. The phone agent was very helpful and sent me information. I would use Seven Corners again in the future.

October 1, 2026
Seven Corners logo

Reply from Seven Corners

Hi Robert, we’re so glad our agent took the time to answer your questions and provide the information you needed to feel confident in your coverage. Thank you for trusting Seven Corners to help protect you and your wife on your special trip!

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