Resume.io Reviews 

55,827
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently found the platform user-friendly and easy to navigate, simplifying the process of creating and updating resumes. Many appreciated the tools and guidance provided, which helped them produce professional and polished documents efficiently. People also valued the customization options available, allowing them to tailor their CVs effectively. However, some customers also noted significant dissatisfaction with the subscription model and payment processes. Reviewers reported issues with unexpected recurring charges and a lack of transparency regarding monthly commitments. People also found it difficult to cancel subscriptions or obtain refunds, with some mentioning poor communication or lack of contact options when issues arose.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, organized, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of use, organization, and... See more

Subscription

Users describe negative interactions with subscription, often reporting unexpected and recurring charges... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting unauthorized and... See more

Service

Consumers find service to be ambiguous, with many expressing strong dissatisfaction and calling it useless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Integrated with LinkedIn, albeit some of the imported text was mangled and needed correction. Good choice of CV styles.

Company replied

Rated 4 out of 5 stars

Great tool for making resumes and cover leters according to the job description. Amazing experience compared to normal office tools to create resumes and edit them.

Company replied

Rated 5 out of 5 stars

Provided a great resume for someone who has not written one in a very long time. Gave me the confidence I needed to apply for a new job without stressing over writing it all from scratch.

Company replied

Rated 5 out of 5 stars

I have been using resume.io since it was available to the public and it has been the way that I update my resume over the last few years. I have been steadlily moving up the corporate chain and it has... See more

Company replied


Company details

  1. #12 of 17 best companies in Resume Service
  2. #20 of 24 best companies in Career Coach

Information provided by various external sources

Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!


Contact info

4.2

Great

TrustScore 4 out of 5

56K reviews

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4.2

All reviews

(55,827)

2,008 reviews in the last 12 months

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Rated 1 out of 5 stars

Good luck cancelling before they collect money

I took out the seven day trial to test the service. I updated my account settings to not continue with the paid service.
One week later, £19.95 taken from my account. I immediately logged in and cancelled the subscription that I said I didn't want and contact customer support.
Customer support said that my subscription had not been cancelled and I would not be refunded.
This feels like a scam.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

so assistful

so assistful, efficient and encouraging, time saving

July 13, 2026
Resume.io logo

Reply from Resume.io

Hi Alhaji,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform helpful, efficient, encouraging, and time-saving. Our goal is to make the resume-building process as smooth and supportive as possible.

We truly appreciate your support.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

good experience

easy usage
complete template
good fonts
pretty graphic

July 1, 2026
Resume.io logo

Reply from Resume.io

Hi Jerry,

Thank you for your wonderful feedback! We’re delighted to hear that you had a good experience and enjoyed the easy-to-use platform, complete templates, fonts, and overall design.

We truly appreciate your support and are glad you had a positive experience.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

Very helpful

July 11, 2026
Resume.io logo

Reply from Resume.io

Hi Pankaj,

Thank you for your feedback! We’re delighted to hear that you found the platform very helpful.

We truly appreciate your support and are glad we could assist you.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

very easy and useful

very easy and useful

July 12, 2026
Resume.io logo

Reply from Resume.io

Hi Moun,

Thank you for your feedback! We’re delighted to hear that you found the platform very easy to use and useful.

We truly appreciate your support and are glad we could help.

Regards,
Team Helpdesk.

Rated 1 out of 5 stars

Support ignores billing requests.

I contacted them 3 days ago for a refund request. I still haven’t received a reply. Terrible support, I will likely be requesting a chargeback since they are completely ignoring you.

July 11, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Stanislava,

Thank you for sharing your feedback. We’re sorry to hear about your experience and sincerely apologize for the delay in our response. This is not the level of service we strive to provide.

We’d like the opportunity to assist you with your refund request. Please contact us at support@resume.io, or reply to your existing support email, and our team will review your case and work toward a resolution as quickly as possible.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

very easy to use

very easy to use , pretty fast

July 10, 2026
Resume.io logo

Reply from Resume.io

Hi Wencheslao,

Thank you for your feedback! We’re delighted to hear that you found the platform very easy to use and fast. Our goal is to make resume building as smooth and efficient as possible.

We truly appreciate your support.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

This is so much easier then resumes…

This is so much easier then resumes used to be!

July 10, 2026
Resume.io logo

Reply from Resume.io

Hi Paul,

Thank you for your wonderful feedback! We’re delighted to hear that you found the resume-building process much easier than it used to be.

Making it simple and stress-free for our users is exactly what we aim for. We truly appreciate your support.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

very best and very recomendable

very best and very recomendable

July 10, 2026
Resume.io logo

Reply from Resume.io

Hi Ace,

Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience and would highly recommend our platform.

Your support and recommendation truly mean a lot to us.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

No title necessary

This process was easy and not too complicated.

June 9, 2026
Resume.io logo

Reply from Resume.io

Hi Danny,

Thank you for your feedback! We’re delighted to hear that you found the process easy and straightforward. Our goal is to make resume building as simple and stress-free as possible.

We truly appreciate your support.

Regards,
Team Helpdesk.

Rated 1 out of 5 stars

"Predatory billing

"Predatory billing! Charged me 3 consecutive times without notifications. 0% account usage. Support refused to refund and kept sending bot templates. Beware of this subscription trap!"

July 9, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Nattarat,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the billing and support you received. Subscription terms and renewal details are presented during signup, but we appreciate your concerns and regret that your experience did not meet your expectations.

We’d like the opportunity to review your account and address your concerns. Please contact us at support@resume.io so our team can investigate the matter and assist you further.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

I am not a fan of ai but i am also not…

I am not a fan of ai but i am also not a fan of writing resumes, or cover letters. this made it SO easy

July 8, 2026
Resume.io logo

Reply from Resume.io

Hi Mary,

Thank you for your feedback! We’re delighted to hear that, even though you’re not typically a fan of AI, our platform made creating your resume and cover letter so much easier.

Making the process simple and stress-free is exactly what we aim for. We truly appreciate your support.

Regards,
Team Helpdesk.

Rated 5 out of 5 stars

Easy to use

Easy to use, AI assisted. Nice amount of templates to choose from.

July 8, 2026
Resume.io logo

Reply from Resume.io

Hi Debra,

Thank you for your feedback! We’re delighted to hear that you found the platform easy to use, enjoyed the AI-assisted features, and appreciated the variety of templates available.

We truly appreciate your support and are glad you had a great experience.

Regards,
Team Helpdesk.

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