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QuasarMD Reviews 

94
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often noting significant improvements in pain relief or skin appearance. Many people find the devices easy to use and appreciate their well-designed nature, integrating them smoothly into wellness routines. Products are frequently described as durable and professional, providing a relaxing and rejuvenating experience. However, some customers experienced delivery issues, including delays, lost packages, or poor communication about shipping. A few also found customer service responses slow or unhelpful, particularly concerning warranty claims. Additionally, some reviewers noted cumbersome product design elements like multiple wires or difficult controls, with a small number reporting product malfunctions soon after purchase.

What people talk about most

Product

Customers had positive experiences with the product, with many expressing satisfaction and recommending it... See more

Quality

Users describe positive interactions with quality, frequently highlighting the products as high-quality,... See more

User experience

Consumers generally report a positive user experience, highlighting the ease of use and the relaxing,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting quick shipping... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the mat and enjoy using it. Time will tell if I see results. My only issue at this point is better communication regarding shipping status. Status was at label created and was never updated... See more

Company replied

Rated 4 out of 5 stars

I do like this Red light therapy mat. I have benefited from regular use. The arthritis pain and trigger finger in my hands has improved. My hip pain has improved. I have faster muscle recovery after... See more

Rated 4 out of 5 stars

The item is fantastic and even even after a few times using it, I have noticed a difference in my arthritis pain. Only recommendation for the item is in the instruction manual is to review the diffe... See more

Company replied

Rated 4 out of 5 stars

Product is very good quality. I am a big and tall man, the length is good however it is very narrow. Also was surprised that there are 2 separate remotes. Makes it cumbersome and lots of wiring and c... See more


Company details

  1. #29 of 33 best companies in Medical Equipment Supplier
  2. #61 of 80 best companies in Beauty Product Supplier
  3. #11 of 14 best companies in Beauty Products Wholesaler
  4. #52 of 65 best companies in e-Commerce Service
  5. #108 of 148 best companies in Health and Beauty Shop
  6. #20 of 22 best companies in Skin Care Clinic

About QuasarMD

Written by the company

QuasarMD Banner

QuasarMD is a wellness technology brand focused on medical-grade light therapy designed for skin care, recovery, and daily comfort. Our FDA-cleared devices are built for safe, convenient at-home use—helping customers maintain consistent wellness routines with science-inspired technology.

We are committed to product quality, transparent service, and long-term customer satisfaction. Every purchase is backed by dedicated support and a 100-day return policy, so you can shop with confidence.

  • Medical-grade light therapy technology
  • FDA-cleared devices for safe home use
  • 100-day risk-free return policy
  • Trusted by customers worldwide

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Face Mask

Therapy Mat

Therapy Mat

Therapy Bundle

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Tip: Tap the button above to explore products, support, and FAQs.

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Free U.S. Shipping · Fast Dispatch · 100-Day Returns

Shipping & Returns

We are committed to providing a reliable and worry-free shopping experience. Most orders are processed and shipped within 1 business day, and a tracking number is provided once your order is dispatched. We offer free shipping within the United States, and delivery times may vary depending on the carrier and destination. We also ship worldwide to most international locations.

Your satisfaction is our priority. We provide a 100-day return policy with a full refund, even if the product has been opened or used. For quality-related issues, we cover the return shipping cost to ensure a smooth and hassle-free process. For other returns, customers are responsible for return shipping fees.

All orders are delivered through trusted carriers such as USPS, DHL, and FedEx to ensure safe and timely delivery.

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Contact info

4.1

Great

TrustScore 4 out of 5

94 reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(94)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend. Very trustworthy company

I am super satisfied with both this company & their product. First, there are so many companies out there to choose from. But I felt more confident buying from Quasar MD because they are the pioneers of at home red light therapy. which made me trust the quality of their products. Then, when I was in the process of cjoosing the product and purchasing, I had a few interactions with customer service that really made me feel more comfortable. They even alerted me to a sale that was about to happen, which saved me some money, which I very much appreciated. The product has been great, too. I have a chronic immune disorder, which can cause inflammation & even joint pain. When I use this product for 20-30min, I have actually felt that pain dissipate. Very pleased, overall. I will definitely stick with this company when buying more RLT products.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Red Light Therapy for Chronic Pain

There are many uses for red light therapy, but my review is specifically for those who live with chronic pain & fatigue.

I have Fibromyalgia & Psoriatic Arthritis and this bag has been such a blessing. It's always scary making such a large purchase like this online - especially when there's so many scammers out there selling crappy, illegitimate products. But, I did a ton of research and when the QuasarMD Red Light Therapy Bag went on sale, I decided to take the plunge. Best decision ever.

My conditions seemed to be getting worse. I wasn't sure why, but my flare-ups had gotten much more frequent. I didn't want to take more medication, but something had to give. The research indicated red light therapy could be a very viable option in helping my conditions. I was still skeptical, but desperate enough to give it a chance. And IT WORKS!! Im not saying I don't have flare-ups, I do. What I am saying is this red light therapy bag has been an incredible addition to my inflammatory, autoimmune "toolbox". When used consistently, it has made a significant difference in several ways: 1. It has caused a decrease in the frequency of my flare-ups. 2. When I do have a flare-up, it helps with the intensity level of my discomfort. 3. It has shortened the duration of my flare-ups. 4. It just feels good. And, HUGE BONUS, I dont sweat like crazy. There is a detectable inner warmth, like I can feel it penetrate into my muscles & bones, but I don't need a shower afterwards (at least on the settings I currently use). I have been using this bag since late December of 2025, and I don't think I've even scratched the surface of all the different modes & things it's capable of. Right now, "P2" for 40 minutes does the trick. But I like knowing the bag has many more levels & settings, should my body switch gears.

Now, I'm not gonna sit here and say it's a miracle cure or that it's 100% gonna work for you. Everyone is different. Every pain journey is different. What I will say with confidence, is that it is 100% worth giving it a try. The science regarding the benefits of red light therapy is there and this particular product (& company) is indeed legit. The bag is easy to set up, use & store. My Fibromyalgia & Psoriatic Arthritis remain & I still struggle. But this bag has 100% made a difference in the quality of my life and that's all we can ask from any product.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

The QuasarMD Blanket is a Quality device.

FIrst, I like the quality of the way the QuasarMD blanket or sleeping bag as some call it is made. It arrived in a timely manner and I read all the material and also looked up on line for additional tips.
I had read about the quality 2,052 of the number of LEDs and that the wavelength of 660nm and 850nm was important to be effective to do the most benefit. Also you have the pulsed modes as an option.I have not yet use this method. I have read extensively about these devices and feel it is important to research first before trying something new and also asking your doctor.

I do 3 sessions a week sometimes more if I do it every other day. My skin texture has improved and so has the even toning. I also notice my spider veins on my right leg are starting to fade I will be very happy if this continues. I can report back at a later date. I do not go in the sun like I use to, other than my daily chores and routine. I am also going by other people positive comments about my skin appearance. This is unsolicited feedback so I know I am doing something right and I give credit to my QuasarMD blanket. They do not know I am using the QuasarMD blanket.

It is good to know that I a 76 years old male and I have the type of skin that goes with reddish hair and freckles that uses to burn when I went in the sun. And yes, I have had past skin damage. This has not happened with this device. I thought it important to say that.
My dermatologist is aware I am using this and many offices that offer facials now use red-light therapy as part of their treatment. I should also say that I do follow a routine of taking care of my skin from head to toe.

The blanket is easy to clean. I put it on my bed and prop it up on the head end with pillows. Actually I have a med-cline that makes it perfect but you can use just pillows. For most people I think using a bed is the best setup. If you have a spare guest room you can leave it set up all the time.

I use my iPhone as a backup to time myself. I will wait another week or so before increasing the time. Right now it is on the lowest setting.

I also feel it is important when reading reviews that people mention as many variables as they are comfortable with in their statement, like their sex and age. I am married for over 40 years, I workout, do not use alcohol, try and keep my weight down, no drug use other than the ones prescribed for my continued health. I have a regular bedtime get 8 hours of sleep and have a positive outlook on life. I think all of these things have an effect on how successful you will be with anything you do. I am happy with my QuasarMD device.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Therapy on a cloud…….

I’ve had my mat for a few months now and am overall satisfied with product. Had one technical issue that was resolved fairly quickly. I use the 660 setting the most to target loose and aging skin. There is also a setting to target deeper muscle tissue. If I’m sore I’ll use the ALL setting that targets skin tightening and deep tissue. You can immediately feel your body relax and the achiness float away. I highly recommend this mat and will probably use for life!!!

July 5, 2026
Unprompted review
Rated 4 out of 5 stars

I do like this Red light therapy mat

I do like this Red light therapy mat. I have benefited from regular use. The arthritis pain and trigger finger in my hands has improved. My hip pain has improved. I have faster muscle recovery after playing pickleball. There are few things that can be improved on. The mat is not wide enough and I dont get proper coverage for my arms. The top mat keeps sliding to the side. Also too many wires around the mat and remotes are a bit hard to use when lying on the mat.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

QuasarMD’s products are great

QuasarMD’s products are great! I have the mask and it’s the most comfortable mask I’ve ever worn. Having all the different choices of light therapies are the biggest challenge lol, but I am truly loving this device! I also have the neck and dec device and have had noticeable improvement: even my husband noticed! I am now thinking about the hand device…

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

This is the BEST company I have ever…

This is the BEST company I have ever dealt with!!!! Your support service rep, Amanda was so nice and always answered my emails quickly. I have dealt with this company since 2017 and NEVER been disappointed. I recommend Quasar MD to all my friends. It works! Lois Dark

July 4, 2026
Rated 5 out of 5 stars

Highly recommend

This mask was recommended to me by someone who worked at a high end spa. She told me it had the correct wavelength to affect the deep dermis that creates collagen. I’ve been using this for a few mo the now and I notice a visible difference in my skin plumpness and fine lines. When used with the right Korean serums and consistent regimen it makes a significant difference in my face. Very happy with the results!

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

Full Body Mat

I have the full body mat
that has far infrared and red light therapy. I can use the modes independently or at the same time. I may have jumped in too soon and used it for longer than recommended! So I was not initially getting the results I was looking for. But once I started using it for no more than 20 minutes at a time, I noticed that my muscle soreness after working out didn’t last as long and that my skin texture is evening out. I like that it’s a full body mat so that I can either put it on top of me like a blanket or I can lay down on it. I’m only 5 foot two and it is more than long enough.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, delivers on its promise

First of all, it was very easy to order QuasarMD. The product is great, perfectly fits the description, arrived on time and very well packaged. I am recovering from a surgery and have been using it a couple of times a week. I truly believe QuasarMD is helping my recovery. Great product.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Defective $800+ QuasarMD Mat – Failed After 2 Hours – Repeat Customer Seeking Resolution

★☆☆☆☆

I am a repeat QuasarMD customer, which makes this experience even more disappointing.

Several months ago, I purchased a QuasarMD red light therapy mat and have been very happy with it. Based on that positive experience, I purchased a second mat for our 2nd residence.

Unfortunately, the second mat failed after approximately two hours of use.

Since reporting the defect, I have been subjected to endless troubleshooting requests. I’ve sent photographs, videos, emails, and repeated explanations. I have cooperated fully with every request, yet I still do not have a replacement, refund, or meaningful resolution. I am continually pushed to the website to troubleshoot.

What concerns me most is not that a product failed. Manufacturing defects happen. What matters is how a company responds when they occur.

For a product costing more than $800, I expected customer service that stood behind the product. Instead, I have spent weeks being bounced between Amazon and QuasarMD while receiving more directions for troubleshooting rather than an actual remedy.

I am no longer seeking troubleshooting assistance. I am seeking a replacement or refund for a product that failed almost immediately.

If QuasarMD ultimately resolves this matter, I will gladly update this review. Until then, prospective buyers should understand that my experience with warranty and customer support has been extremely disappointing.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve really enjoyed my experience with…

I’ve really enjoyed my experience with QuasarMD so far. The products feel high quality, easy to use, and fit naturally into my skincare and wellness routine.

As a creator, I also appreciate working with a brand that values real feedback and genuine experiences. The team has been kind, communicative, and supportive throughout the process, which makes the collaboration feel very professional and positive.

Overall, I’ve had a great experience and would definitely recommend checking out QuasarMD if you’re interested in adding beauty tech into your routine.

March 19, 2026
Unprompted review
Rated 3 out of 5 stars

I find the controls are hard to use

I find the controls are hard to use. There were no detailed instructions in the box. I wish there was an easier way to navigate through the settings and an explanation sheet to guide what settings support what results. I don't know if how I am setting the controls is what I need or not.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great recovery tool for runners

I first saw this full body red light mat at my chiropractor’s office and was surprised by how solid and well-built it looked. As a marathon runner who also does Pilates several times a week, recovery is always a struggle, so I decided to try it.

I’ve been using it after my long runs and for 30 minutes before bed, and I can honestly feel a difference the next morning. I sleep better, and my legs don’t feel as heavy, and the usual soreness is much more manageable. The LED coverage is super even, and I like that it combines 630nm and 850nm. It feels like it reaches both the surface inflammation and deeper muscle fatigue.

Overall, it’s become a helpful part of my recovery routine, and I’m glad I picked it up.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

1 of my best purchased for the 2026!

Delivery was fast & well packaged.I’ve been using the QuasarMD mat for a few months now & I’ve been loving it! The convenience of it to just roll it out & lay down on it feeling the warm heat & the red light on my body feels so relaxing. I don’t know if red light is really doing something to my body, but I feel great. I’m on my 60s, I don’t have any issues on pain yet, but if this helps for prevention & healing, them I’m happy. The quality is great, easy to clean.

June 11, 2026
Unprompted review

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