Planet of the Vapes Reviews 

24,164
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their premium feel, effective performance, and ease of use. Many appreciate the excellent customer service, noting the staff's helpfulness, quick responses, and efficient issue resolution. The smooth ordering process, fast shipping, and reliable delivery contribute to a highly positive overall experience. However, some customers noted concerns regarding delivery times, with several experiencing significant delays. A few also reported products arriving broken or malfunctioning shortly after purchase. Some reviewers mentioned issues with customer service responsiveness for order problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of products... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, top-tier, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using it for about a month and I have nothing to complain about. The vape feels premium and compact, the packaging arrived intact and looked really professional, it heats up so fast and the... See more

Rated 5 out of 5 stars

Reliable info on the website, no surprises when my orders arrived. Absolute topnotch products... a little pricey, maybe, but well worth every penny. Great customer service, prompt order processing, an... See more

Rated 5 out of 5 stars

bought the bundle with the extra stuff. the glass mouth piece is actually really good compared to the standard one that comes with it. the dosing capsules are insanely helpful as well not only for cle... See more

Rated 5 out of 5 stars

I bought a small portable vaporizer from "Planet" recently, and an earlier model few years ago. The older model eventually gave up the ghost. I bought a newer model this time (I believe it's a model #... See more


Company details

  1. #4 of 34 best companies in Vaporizer Store
  2. #3 of 31 best companies in Tobacco Shop

Information provided by various external sources

Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

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4.7

All reviews

(24,164)

4,630 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the best designed affordable…

This is the best designed affordable vaporizer I have ever used. It produces excellent vapor it is easy to keep clean the glass mouth pieces are first rate and the Storage pods work excellently and help to keep the vaporizer very clean. I am an avid aromatherapy user and have been disappointed by recent products such as The plume pax PAX and the boundless CFX. Each has numerous problems none of which your vaporizer has. Y the only criticism I have is with your charging cord which does not comply with any charger I have seen in the last 15 years. fortunately the charging cord from my barely useful CFX works with your Lobo. for give the weird print this is auto dictated but the bottom line is I love your product so much I have purchased two in the last few months if you like you can send me a useful charging cord it would be appreciated, and you should look into this but I’m so happy with this vaporizer I’ll forget this minor annoyance thank you

June 25, 2026
Rated 5 out of 5 stars

Fantastic customer service!

I had an issue with my order, and the Planet of Vapes team handled it flawlessly. They were fast, incredibly helpful, and went above and beyond to make things right. Will definitely be a returning customer!

June 27, 2026
Rated 5 out of 5 stars

A Very Happy Customer 👍👍

Yes, I'd send people to Plante of The Vapes and Yes I will be a returning customer in The Future when I need a Vaporizer to Vape My Weed

Excellent Customer Service 👍👍

June 19, 2026
Rated 5 out of 5 stars

Such a fantastic experience with POTV

Such a fantastic experience with POTV! Extremely Satisfied with the Lobo and goodies! Due to The World Cup, packages were heavily delayed in my area which resulted an average usps package being a week late!
POTV team was very fast with responses and giving a solution if the package never came. I cannot say thank you enough! Very friendly, very professional and very caring- 11/10 in my book! Recommend to everyone!

June 27, 2026
Rated 5 out of 5 stars

Im still new to these products but one…

Im still new to these products but one thing that made Planet of the vapes my overall pick is their return policy. I got to try a product that i didn't like and return it. I think i lost 20 bucks on restoring/stocking. They had sales reps wanting to chat with me to find a product i liked bc i would have received more credit if i bought another vape. No hassle return 10/10

March 14, 2026
Rated 1 out of 5 stars

I would like to express my…

I would like to express my dissatisfaction regarding my order. It has been several weeks since I placed it, and I have lost a lot of time waiting without receiving a clear solution or an estimated delivery date.
I understand that international shipping can experience delays, but this situation has gone far beyond what is reasonable. I would appreciate an immediate update on the status of my order and a realistic delivery estimate. If the order cannot be delivered soon, I would like to discuss a refund or another appropriate solution.
Thank you, and I look forward to your prompt response.

June 25, 2026
Rated 5 out of 5 stars

Best place to buy anything to do with…

Best place to buy anything to do with vaping. Great selection, easy to navigate site, lots of information (incl. videos and comparisons). Stand by their products. Great accessories, too. Reasonably fast shipping.

June 18, 2026

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