I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... See more
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Review summary
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This was the best experience ever. The editor was very easy to use for my mom and also it allowed us to add a bunch of other people to contribute to the story turning it into a family project. Everyon... See more
Company replied
I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at he... See more
Company replied
I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the que... See more
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Company details
- #129 of 354 best companies in Software Company
- #25 of 62 best companies in Book Publisher
- #4 of 4 best companies in Engraver
Written by the company
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
Contact info
United States
- memorygram.com
4.5
Excellent
137 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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We bought one book each for our parents…
We bought one book each for our parents as a way to document some of their life stories for both them and us. It was pretty user friendly getting it setup with weekly questions sent to them. We are excited to add the photos in and get the final product ordered!
July 13, 2026
Unprompted review
Reply from memorygram.com
What a thoughtful gift for both of your parents, and what a treasure those books are going to be! The excitement of adding photos and seeing it all come together in the final product is such a special part of the journey. We cannot wait for you to hold them in your hands. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Good Product, Great Company, Excellent Customer Service
This is a great product and a company that is very easy to work with. Customer service is excellent. Creating a book is very flexible whether you prefer to use the prompts received via email, write your own story, or even dictate it. High recommend!
July 8, 2026
Unprompted review
Reply from memorygram.com
Thank you so much for this! Flexible, easy to work with, and excellent customer service is exactly what we strive for every single day. We are so glad the experience reflected that, and we truly appreciate the recommendation. Enjoy your finished book!
With Gratitude, The Memorygram Team
Highly Recommend!
Highly recommend this company for recording your memories. Received as a gift and I love it. The prompts are helpful but you can use them or just do your own thing. It is very flexible and easy to use. Customer service is excellent!
July 8, 2026
Unprompted review
Reply from memorygram.com
Thank you so much for the kind words and the recommendation! We love that the flexibility worked so well for you, whether you followed the prompts or went your own way; it is all about telling your story exactly how you want to tell it. We are so glad you are loving the experience!
With Gratitude, The Memorygram Team
A wonderful gift!
Memorygram was a great gift for my in-laws. We enjoyed writing the weekly prompts and the grandkids have loved hearing more of their grandparent's stories.
December 20, 2025
Unprompted review
Reply from memorygram.com
This is so wonderful to hear! There is something truly special about grandchildren getting to know their grandparents through their own stories and in their own words. What a gift you gave the whole family. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Reply from memorygram.com
Thank you so much! Quality that speaks for itself is exactly what we aim for every time. We are so glad you are happy with the finished product and hope your family enjoys it for years to come!
With Gratitude, The Memorygram Team
I received Memorygram as a gift
I received Memorygram as a gift. Memorygram provided weekly suggestions/topics to write on or there was the option to create my own story. I completed the book, ordered it, and received it in a timely manner. The book is beautiful. The cover is quality material; the color is beautiful; the font of the stories is very easy to read. Beautiful book with my memories to pass on to my family.
June 18, 2026
Reply from memorygram.com
What a joy to read this! From the weekly prompts all the way to holding that beautiful finished book in your hands, we are so glad every step of the journey felt right. Your family is going to treasure those memories for generations to come. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Easy to use
Easy to use. Page formatting with photos leaves a little to be desired but overall, the process was easy. I liked the ease of rearranging chapters to support a time line. I have recommended this to several people.
June 18, 2026
Reply from memorygram.com
Thanks for the great feedback! We are eager to hear more on what aspects of photo formatting would improve the experience so that we may implement them immediately.
A family memory
I purchased this for my 70 year old father and we are just getting ready to edit his entries together. It’s incredibly heart warming to read his entries and I love that I will have this piece of his history for ever. Definitely recommend and the customer service has been excellent!
June 18, 2026
Unprompted review
Reply from memorygram.com
What a beautiful gift to give your father and yourself! Sitting down together to edit his entries and reading his stories for the first time sounds like such a special experience. That finished book is going to mean everything for years to come. Thank you so much for the recommendation!
With Gratitude, The Memorygram Team
Love this program
Love this program. The customer service has been outstanding and I'm so grateful to be collecting the stories from my dad. Definitely a must buy/do!
June 16, 2026
Unprompted review
Reply from memorygram.com
Thank you so much! Collecting your dad's stories is such a priceless gift, and we are so glad our team has been there to support you along the way. We cannot wait for you to see it all come together in that finished book!
With Gratitude, The Memorygram Team
Great Gift
My dad enjoyed the experience we got for him and we can’t wait to read his finished story!
June 9, 2026
Unprompted review
Reply from memorygram.com
How exciting! The anticipation of waiting to read his finished story is such a special feeling, and we cannot wait for you to finally hold it in your hands. Thank you so much for giving your dad such a meaningful gift!
With Gratitude, The Memorygram Team
This was a gift from my children for…
This was a gift from my children for Mother's Day last year. They did not specifically say what they would like to know about. I personally felt knowing family history--of me and their 'ancestors' was more important than some of the questions sent to me. Therefore I made up many of my own chapter questions or headings. I would suggest more of the same kind of questions be included. Even questions like "What was your mother like?", or grandmother, or siblings etc. All questions that bring out a family tree would be good. I feel this is a good way to educate those younger who read this to learn about their family history.
June 8, 2026
Reply from memorygram.com
What a thoughtful and meaningful Mother's Day gift from your children! We love that you took ownership of the process and made it entirely your own by creating your own chapter questions and headings. Your suggestion about including more family history and family tree style questions is genuinely wonderful feedback, and we will absolutely make sure it gets passed along to our team. Thank you so much for sharing this and for putting such care into preserving your family's story!
With Gratitude, The Memorygram Team
Good overall but a bit expensive
In general, they did a nice job of guiding me through the process. It took some hunting to figure out just how to navigate the process. The formatting options are limited and the books are expensive.
June 14, 2026
Reply from memorygram.com
Thanks for the feedback Dr. Pete! We would love some additional info on what formatting options you think would make it a better experience!
Reply from memorygram.com
Thank you so much, those two words mean everything to us! We are so glad that came through in your experience.
With Gratitude, The Memorygram Team
My dad was working on this for the past…
My dad was working on this for the past year and finished a few weeks ago. The book looks great and the photos came out way nicer than I thought they would.
May 27, 2026
Unprompted review
Reply from memorygram.com
What a wonderful thing your dad accomplished, and what a treasure that book is going to be for your whole family! We are so glad the photos came out even better than expected. Enjoy every single page!
With Gratitude, The Memorygram Team
My family was very impressed with the…
My family was very impressed with the professional look of the finished book.
June 1, 2026
Unprompted review
Reply from memorygram.com
That means so much to hear! A finished book that genuinely impresses the whole family is exactly what we aim for every time. Thank you so much for sharing this!
With Gratitude, The Memorygram Team
Great tribute book
We made an awesome tribute book for our grandma who passed away. Included approx 45 contributors, all stories made it into the book and it was simple to order copies for everyone. Finished product looked great. It was also a nice touch that people could add multiple photos. Overall we're very happy with the result ;)
March 20, 2026
Unprompted review
Reply from memorygram.com
What a beautiful way to honor your grandma and bring 45 people together to celebrate her life! Knowing that every single story made it into the book and that everyone could get their own copy is exactly the kind of experience we love to hear about. She sounds like someone who was deeply loved by so many. Thank you for trusting Memorygram with her memory!
With Gratitude, The Memorygram Team
Great customer service
Great customer service. Can't wait to see the book that is to be created!
May 28, 2026
Unprompted review
Reply from memorygram.com
Thank you so much! We cannot wait for you to see it either. The best part is just around the corner. We are here if you need anything along the way!
With Gratitude, The Memorygram Team
Pretty sweet company and product
emails were very personable and felt like they were coming from a small business who cares about both customers they have - the ones filling out the memorygram and the ones getting it.
May 21, 2026
Reply from memorygram.com
This genuinely made us smile because that is exactly who we are and exactly what we strive for every single day. Thank you so much for noticing and for taking the time to share it. We truly do care about everyone involved in this process!
With Gratitude, The Memorygram Team
I bought memorygram as a gift to help…
I bought memorygram as a gift to help preserve family stories, and overall it is a wonderful service , the concept is fantastic, and the actual printed hardcover book turned out beautifully , the photo reproduction quality was much better than what I anticipated, the automated phone interview feature is a lifesaver for my older relatives who don't want to type everything out, and having the voice Qr codes in the book is such an amazing touch
May 29, 2026
Unprompted review
Reply from memorygram.com
Thank you so much for this wonderful gift you gave your family! We are so glad the finished book exceeded your expectations on quality and that the phone interview feature made it so much easier for your older relatives to participate. Those voice QR codes are one of our favorite touches, too. We are sorry the experience did not quite reach five stars. If there is anything we can do to make it even better, we would love to hear from you at hello@memorygram.com!
With Gratitude, The Memorygram Team
I received a beautiful book
I received my beautiful books recently. My family is very excited. I had to learn and get used to the system but I believe improvements have been made so I am now writing my second book withMemorygram.
.......Tom Jensen
May 26, 2026
Unprompted review
Reply from memorygram.com
Tom, that is so wonderful to hear, and the fact that you are already working on your second book says everything! We are so glad the improvements have made the experience even better and that your family is excited. We cannot wait to see what stories you capture in this next one. Thank you so much!
With Gratitude, The Memorygram Team
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