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KeepCalling.com Reviews 

11,293
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 533 reviews, reviewers had a great experience with this company. Customers frequently highlight the service as essential, reliable, and easy to use, making international calls effortless and efficient. Many appreciate the consistently clear connections and affordable rates, which offer great value for money compared to traditional mobile providers. However, some customers also noted issues with call quality, experiencing static, crackling, or frequent disconnections during conversations. A few other people also felt that the user experience could be improved, citing problems with managing contacts, speed dial lists, or technical glitches like speakerphone functionality.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising its ease of use, reasonable pricing, and... See more

User experience

Users describe positive interactions with user experience, often praising its ease of use, quality, and... See more

Price

Reviewers mention positive feedback about price, often describing it as reasonable, cheap, and fair for... See more

Customer communications

Clients share ambiguous opinions on contact, with some finding it very difficult to reach others and... See more

Value for money

People report positive experiences with value for money, frequently highlighting the reasonable and fair... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using the local access number, I am pleased with the quality of the phone calls. It is easy to credit my voice call anytime over the app. This quality didn't apply when I used the app to dial an int... See more

Rated 4 out of 5 stars

The service provided is essential and and gratefully used. However, I have no access to the internet and find it very inconvenient to have to bother a friend with a computer to buy minutes. I used t... See more

Rated 4 out of 5 stars

I’ve been using KeepCalling.com for several years now to stay connected with friends and family overseas, and overall, my experience has been quite positive. It makes international calls affordable b... See more

Rated 4 out of 5 stars

It is so easy to add international phone time and also easy to connect with the long distance number. Great system. The reaon I did not give 5 stars is that on your site, when I type in France, your s... See more


Company details

  1. #41 of 58 best companies in Telecommunications Service Provider
  2. #41 of 55 best companies in Internet Service Provider
  3. #11 of 18 best companies in Mobile Network Operator
  4. #16 of 19 best companies in Phone and Internet Service

About KeepCalling.com

Written by the company

KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.

From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.

With KeepCalling it’s easy to call home!

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

Best rates for international calls

International Calling Anywhere, Anytime

We believe international calling should be simple, reliable and affordable. Regardless of the destination you are trying to reach or whether you want to make international calls to landline or mobile numbers. Call any phone from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions. Ready to give it a try?

Big savings for all destinations!

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

Promotion box for KeepCalling.com

10% OFF your 1st order

KeepCalling.com » Try a reliable international calling service!

4.0

Great

TrustScore 4 out of 5

11K reviews

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4.0

All reviews

(11,293)

528 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When Skype folded up

When Skype folded up , on the orders of Microsoft, we were left in the lurch.
Keep Calling has fixed that.
Competitive,
Easy to use
Good quality signal.

July 10, 2026
Rated 5 out of 5 stars

GOOD APP

GOOD APP
Only make navigation more simple as previous for me 77 difficuilt to find refund where history by previous call////simpl simpl sim[ple

July 10, 2026
Rated 3 out of 5 stars

Issues with service

I am experiencing poor connection quality, the service goes online and offline, particularly during the system updates, which further disrupts the connection.

July 9, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hi, Anna,

Thank you for opening up the topic. We checked your account and we can see that you are using the app. Please contact our Support Team, available 24/7, so they can further investigate possible issues.

In the meantime, you can also follow these steps:
- make sure you have the latest app version installed on your device.
- make sure you do not have any VoIP restrictions from your Internet provider.
- make sure your Internet connection is not very slow and thus cannot connect you to our servers.

Thank you for your patience.
Your KeepCalling Team

Rated 3 out of 5 stars

Charged for Unsuccessful Calls

I could only contact my family through KeepCalling, but it was still very difficult to reach them. Even when the call didn't go through, I was still charged.

July 9, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hi, Sarah,

We are sorry that you are experiencing issues while trying to call Iran.

The problem is related to current disruptions affecting local providers in the destination country, beyond our control. This is impacting the ability to successfully connect calls across multiple networks.

At this time, we kindly recommend allowing some time before attempting to place further calls, as repeated attempts during this disruption may continue to result in unsuccessful connections and additional charges.

Please rest assured that we are actively working with our carrier partners to resolve the issue as quickly as possible, although at the moment, we do not have an estimated time for resolution.

In the meantime, please contact our Support Team regarding the recent failed call attempts, so they can further investigate.

We apologize for the inconvenience caused, and thank you for your patience and understanding during this time.

Your KeepCalling Team

Rated 1 out of 5 stars

The new vision sucks

The new vision sucks. Bring the old one back. It's so confusing to make calls anymore.

July 5, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hi Mezz,

Thank you for opening up the topic. We checked your account and we can see that you are using the app. Please contact our Support Team, available 24/7, so they can further investigate possible issues.

In the meantime, you can also follow these steps:
- make sure you have the latest app version installed on your device.
- make sure you do not have any VoIP restrictions from your Internet provider.
- make sure your Internet connection is not very slow and thus cannot connect you to our servers.

Thank you for your patience.
Your KeepCalling Team

Rated 3 out of 5 stars

cheap is good - sound quality could be better

It is cheap so I can call family but sound quality could be better

July 4, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hi Pol,

Thank you for your feedback. Since you're using the app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well.

Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.

If you have any questions regarding your account or using the service, please contact our Support Team, available 24/7.

Your KeepCalling Team

Rated 1 out of 5 stars

I am very disappointed with the recent…

I am very disappointed with the recent app updates.

We are no longer able to determine whether the recipient has answered the call. For example, when I dial a number, the call timer immediately starts showing 00:01, 00:02, and so on. Before the app update, the status would first show "Ringing," and the call duration timer would only start once the recipient answered the call. This functionality is no longer working.

Additionally, on the first call attempt, the recipient is often unable to hear my voice. In many cases, I have to make a second call attempt before the audio works properly.

I would also like to report again that the Speed Dial option is still not available. In one of your previous email responses, you mentioned that the Speed Dial feature would be enabled in the next app update. However, I have already received the latest app update and still cannot see this feature.

Overall, I am very unhappy with the current performance of the app and the unresolved issues. I would appreciate it if you could investigate these problems and provide a solution as soon as possible.

June 29, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hi, Suda,

Thank you for taking the time to share your detailed feedback regarding the recent app updates. We understand your frustration with the changes that were made.

We have reviewed your account and we can see that you have already been in contact with our Customer Support team. Your feedback is extremely valuable and helps us continue improving the app's performance and functionality. We are committed to addressing issues as they arise and providing the best possible experience for our users.

Thank you for your patience and understanding.
Your KeepCalling Team

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