Jiji Uganda Reviews 

5
TrustScore 3 out of 5

2.8

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Company details

  1. Online Marketplace
  2. e-Commerce Service

Written by the company

Jiji Uganda is a leading online marketplace, trusted by over 3 million buyers and sellers nationwide. Jiji has empowered Ugandans to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users.


Contact info

2.8

Average

TrustScore 3 out of 5

5 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(5)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

very good site but very misleading

very good site but very misleading , discovered they almost never allow negative reviews, theyll defend the seller and ignore you as a buyer, it really shows that i can scam someone on jiji and theyll happilly defend me.
i went to a seller to buy something and ended up paying double yet the ad on jiji showed it at the exact price and leaving a detailed negative review never worked as they kept saying it never happened, as if thy were there buying with me

April 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Very unfair and one-sided feedback

Very unfair and one-sided feedback. You post an ad hoping to gain leads but the very people deactivate you and because you haven't responded to a call.

If I haven't answered a call, does it mean I am unavailable? Why then do you have inapp chats? Why do you have email options?

I think they even know that this is hurting their customers experience because they have even deactivated the ability to delete your account. Terrible!

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

My experience as a seller has been difficult.

My experience as a seller has been a difficult one. I have a specific ad that has been rejected over 20 times no matter what i edit.

If I edit the description, am told it's the title that's wrong, if I edit title it's the description that's wrong. Even when I remove just a dot in the description, it's the title that is wrong and doesn't reflect the description.

This has gone on for over a month even when I am a premium user. I have sent mails, went on the Instagram page, requested a manager's call who also couldn't find what exactly was needed to be edited.

This morning I talked to someone called temitope. He just told me to edit ad. I requested for help to be told what exactly is to be edited and he didn't reply.

So what can I do next? People sell even sex toys on Jiji and their ads are approved but a legal service can't be approved?

April 24, 2025
Unprompted review
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