Good MDs Reviews 

1,000
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers praise the service for being quick, efficient, and convenient, often allowing them to avoid urgent care visits and long waiting times. Reviewers frequently note the speedy response times, with prescriptions often sent to pharmacies within an hour, and appreciate the straightforward process. People also highlight the doctors who listen to their symptoms and provide appropriate medication, leading to feeling better quickly. However, some customers also noted significant issues with customer service, reporting unresponsiveness, difficulty getting answers, or being hung up on. A few other people also felt that the pricing was not always clear or that they received insufficient medication, leading to worsening conditions or needing to pay more elsewhere. Some reviewers also mentioned problems with prescriptions not being sent to the pharmacy or receiving incorrect medication.

What people talk about most

Service

People report positive experiences with service, often highlighting its convenience and speed for obtaining... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and empathy of... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the speedy and efficient... See more

Price

Users describe ambiguous interactions with price, with many customers finding the service affordable, quick,... See more

Product

Customers had ambiguous experiences with product, with some finding the medication affordable and effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical about this service and/or site being legit but after my experience will definitely plan to use them again. I have insurance but couldn’t get in to see or even speak with my doctor for... See more

Rated 5 out of 5 stars

It is very nice to not have to go to urgent care to get Prescription medications. The only meds usually given at urgent care are usually ones that you rec ommend to them anyway, unle... See more

Rated 5 out of 5 stars

They have very thorough questionnaires and the Doctors call if they need more information or to talk to you. They are so quick and efficient. When you can now take home tests for Covid and Flu especia... See more

Rated 5 out of 5 stars

I did lots of research on many companies that offer this service (most of them I did not feel confident). This company is TOP SHELF. They helped me out efficiently and quick. They also offer phone sup... See more


Company details

  1. #2 of 2 best companies in Medical Center
  2. #19 of 24 best companies in Doctor
  3. #33 of 47 best companies in Online Prescription Medication Vendor
  4. #3 of 3 best companies in Reproductive Health Clinic
  5. #3 of 5 best companies in STD Testing Service

Written by the company

Good MDs uses technology to bridge the gap between the internet and an in-person doctor visit for most medical issues. Our platform is designed to make quality healthcare accessible and convenient for patients.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,000)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

While the process was easy

While the process was easy, theor customer service is nonexistent, and I feel like they did things just so I wouldn't get my money back.

I didn't end up needing my prescription, and my pharmacy hadn't received a request, so I emails them amd asked for a refund, as their policy states as long as the pharmacy hasn't gotten the request, one would be granted.
What happens right after? I get a notification from my pharmacy that the prescription was received. Goodmd now says I can't have the refund. I feel this was done on purpose so my refund would not go through.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy and convenient

Wow! I was leaving for vacation and got a sinus infection over the weekend so I went to Good MDs and they send my prescription to my local pharmacy within 30 minutes. I was able to start my zpack immediately and felt better by the time I had to fly. I already recommended them to a friend who had an infection in her tooth.

June 19, 2026
Rated 5 out of 5 stars

My grandson mentioned how simple and…

My grandson mentioned how simple and easy it was to use Goodmds.com. He was correct. I expressed my concern and requested an antibiotic that would be beneficial - - and within two hours my antibiotic was ready at the pharmacy two blocks from my home Easy and simplem

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site!

Scam site!! Do not trust the 5 star reviews for this company they are a total scam! I paid to have medication, they refused to listen to me and didn't send prescription and now I request a refund and they're crickets.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Literally 15 minutes after my consultation I received a push notification from my pharmacy saying that they were preparing my prescription. I was a little hesitant at first, but GoodMDs is legit. 5/5 experience.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

This place couldn’t be more of a scam. I needed antibiotics and I needed it quick so it was an emergency. They took my $60 as quick as you could imagine and five or six times they tried to send my prescription to my pharmacy (in business for 20 years) and that I’ve used for that 20 years. They said that it’s the pharmacies fault and that they cannot refund my money basically unless they send it to another pharmacy. Well fast forward to the next day when I still don’t have my prescription and I had to go to the doctors as soon as the office was open so to get my antibiotics that I needed because I had an abscessed. I obviously was able then to get my prescription from my doctor and still long before the one ever went through to my pharmacy. Which it never did and we are talking they supposedly tried five or six times. The audacity that you did nothing but supposedly sent in a prescription and you still get to keep my $60 and I didn’t even get the service. Let me remind you as well. That 24/7 does not mean somebody’s gonna be available. That is also a scam. I spent my time emailing and talking to a bot. Stay far away 

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I never write reviews,but I want to…

I never write reviews,but I want to show my appreciation to Good MDs.I started having Some UTI symptoms this morning and I was debating if I should go to the urgent care and spend around 500 bucks for a simple test and medication .I was skeptical about this website at first,but they sent my prescription to my pharmacy with one hour .I paid 48 total and one pill took my symptoms away!thank you so much good MDs,I will definitely come back if I need it and recommend to my friends !

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam! The amount of fake reviews on here is concerning just scroll down and look at them yourself. Within minutes of ordering antibiotics for a tooth infection I got an email from them saying “Due to state limitations, we are currently unable to treat patients in Pennsylvania . As a result, your order has been canceled, and a refund of $49.99 will be issued”Thank God I went through PayPal on purpose for safety reasons. I filed the case with PayPal and now I’m waiting to get the money back… should’ve known better.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

No longer treats people in PA

Ordered from beforw and apparently now cant treat people in PA. Need to disclose this on their website. Had to go somewhere else and pay double!

May 5, 2026
Unprompted review

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