In general, Global YO’s service was good. My challenge has been the local network (Telcel). Before purchasing services from Global YO I purchased 2 plans (one for myself and one for my wife). 5g tour... See more
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Review summary
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Reviews shaping this summary
Data services are pretty good, I’ve used across India and Bali and service is fine. Calling was difficult and confusing, i regret purchasing that add on. Support team are better than most but take an... See more
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I have been using Global Yo’s eSIM cards for several years now, as I travel frequently and this allows me to stay in easy contact with my loved ones back home. I find the price–performance ratio to... See more
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Couldn't install last 2 purchased eSim. Both sit unused in my account. App claims it can't install them despite previously being able to do so. Tried all the ways to download and install eSim, non... See more
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Company details
- #38 of 58 best companies in Telecommunications Service Provider
About Global YO
Written by the company
Global YO is a travel eSIM that does more than data. Get high-speed mobile data in 200+ destinations from $0.39/day, plus in-app VPN, real-cheap international calls, smart trip recommendations, and a map curated for what locals actually use. It's Real Connectivity, built for how you actually travel.
What is Global YO?
Global YO is a digital SIM (eSIM) for international travelers. Install it once, activate it when you land, and you've got data in 200+ destinations — no contracts, no roaming fees, no swapping physical SIM cards.
In V2, Global YO grew up. Beyond mobile data, every plan now includes built-in VPN, an upgraded international calling feature, AI-powered travel recommendations, and a map of the places locals actually love.
How does it work?
- Download the Global YO app from the App Store or Google Play.
- Choose a plan for your destination — local, regional, or global.
- Install your eSIM via QR code (under 60 seconds).
- Turn it on when you land. You're connected.
What's new in V2
- In-app VPN — included on every plan; unblocks WhatsApp, banking, streaming wherever you are
- YO Calls — $6 in international calling credit for $2.99; outbound calls from a temporary Global YO calling number
- Smart chat — ask in plain language, get a real recommendation back
- The new map — real ratings, walking distance, the spots locals actually love
- Bigger referrals — send a friend, get 50% of their first plan back in YOYO$
Plans available in 200+ destinations, including:
Spain · Japan · Italy · France · Mexico · Thailand · Portugal · Greece · United States · United Kingdom · Germany · Brazil · South Korea · United Arab Emirates · Vietnam · Morocco · Indonesia · Turkey · Australia · Canada — and 180 more destinations.
Why Global YO?
- Mobile data in 200+ countries from $0.39/day
- Plan durations from 1 day to multi-month
- Data-only eSIM, activates in under 60 seconds via QR code
- In-app VPN at no extra cost
- International calling credit (YO Calls)
- AI-powered travel recommendations and a curated map
- Multi-operator coverage in major destinations
- YOYO$ token rewards — earn on every plan, spend on future plans
- Plus: indie movies, watch parties, live shows, games
Who is Global YO for?
- Frequent travelers who want one app for the whole trip
- Digital nomads who need connectivity that follows them across borders
- Business travelers who need calls, data, and unblocked apps everywhere
- Anyone tired of roaming fees or fumbling with physical SIMs
FAQ
How much does it cost?
Plans start at $0.39/day. Pricing varies by destination, plan duration, and data allowance.
Can I make international calls?
Yes. YO Calls lets you make outbound international calls from a temporary Global YO calling number — $6 in credit for $2.99. Useful for hotels, restaurants, embassies, anyone not on WhatsApp. The number isn't permanent and isn't tied to your account between trips.
What are YOYO$?
YOYO$ are Global YO's in-app token. 100 YOYO$ = $1 USD. Earn on every plan and referral, spend on future plans (up to 100% off). No expiry as long as you earn at least once per calendar year.
What devices work with Global YO?
Any eSIM-capable phone. Most iPhones (XS and newer) and major Android phones (Pixel 3+, Samsung Galaxy S20+, etc.) support eSIMs. See the full compatibility list in the app.
Can I use my regular SIM at the same time?
Yes. Most modern phones support multiple SIMs simultaneously. Keep your primary line active for calls and 2FA from home, use Global YO for travel data and international calling.
Support
- In-app chat
- Help Center: FAQs
- Email: support@globalyo.com
Connect with us
- Website: www.globalyo.com
- Instagram: @globalyo_
Headquarters
749 E 135th St, Bronx, NY 10454, United States
Legal name
Yoverse Inc.
Contact info
201/202 749 E 135th St, Bronx, 10454, New York, United States
- isabel.balee@yomobile.com
- globalyo.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Stoped working a lot of times for no…
Stoped working a lot of times for no reason and had to buy a lot
July 9, 2026
Reply from Global YO
Thank you for taking the time to share your experience, Catalina.
We completely understand how frustrating it is to lose connectivity during your trip, especially when it leads to purchasing additional plans. Feedback like yours is incredibly valuable because it helps us identify situations where we can improve both our network experience and the support we provide.
Over the past few months we've continued strengthening our monitoring tools and escalation processes so connectivity issues can be identified and addressed more quickly whenever they occur. While network performance can vary depending on local partners and coverage conditions, our goal is always to provide a reliable service and assist our customers before they feel they need to purchase another plan.
I would really appreciate the opportunity to personally review what happened with your case, including the plans you purchased and the locations where the service stopped working. Please feel free to contact me directly at ricardo.mendez@yomobile.com, and I'll personally investigate your case and do everything I can to help find the best possible resolution.
Thank you again for bringing this to our attention.
Marya was outstanding
Marya was outstanding, issue was sorted properly, it was awesome.
July 16, 2026
Unprompted review
Reply from Global YO
Thank you so much for taking the time to share your experience, Bernardo! 💙
We're delighted to hear that Marya was able to assist you and get everything sorted out properly. Our goal is always to provide fast, clear, and personalized support, especially when our customers need us the most. Knowing that your issue was resolved and that you had such a positive experience truly means a lot to the entire team.
We'll be sure to share your kind words with Marya—recognition like yours motivates us to continue raising the bar every single day. Thank you for choosing Global YO, and we look forward to keeping you connected wherever your next adventure takes you! 🌍✈️
Reply from Global YO
Hi Sergio! 🌍💙
Thank you for your wonderful review!
We're so happy to hear that you found our plans easy to purchase and appreciated the worldwide options and special offers we provide. Our goal is to make staying connected while traveling simple, flexible, and affordable.
Thank you for being part of the Global YO family. We can't wait to accompany you on your next adventure! ✈️✨
Great internet with globalyo.
July 6, 2026
Reply from Global YO
Hi Ankush! 💙
Thank you so much for your kind review!
We're delighted to know you enjoyed a great internet experience with Global YO. Reliable connectivity is exactly what we strive to deliver, no matter where your travels take you.
Thank you for trusting us to keep you connected. We look forward to being part of many more adventures ahead! 🌍🚀
The software and overall the app is…
The software and overall the app is very easy to use. Even when I made a mistake of accidentally activating the data package, the Help Center was very kind and assisted me right away. Highly recommend this app
June 30, 2026
Reply from Global YO
Hi Miha! 🌍💙
Thank you so much for sharing your experience!
We're delighted to know that you found the app easy to use and that our Help Center was able to assist you quickly after the accidental activation. We understand that mistakes can happen, and our goal is always to make resolving them as simple and stress-free as possible.
Your recommendation truly means a lot to us and to everyone considering Global YO for their travels.
Thank you again for your trust—we can't wait to keep you connected on your future adventures! 🚀
Very good service very fast
June 26, 2026
Reply from Global YO
Hi Vaky! 🚀
Thank you for taking the time to leave us such a positive review!
We're delighted to hear that you found our service both fast and reliable. Our goal is to make connectivity as simple and seamless as possible, while always being ready to assist whenever our customers need us.
Your support means a great deal to our entire team and encourages us to continue raising the bar every day.
Thank you for being part of the Global YO community! 💙🌎
Reply from Global YO
Hi Daniela! 💙
Thank you so much for your wonderful review!
It truly means a lot to know that you had a great experience with our Customer Service team. Every day, our Ninjas work hard to provide fast, friendly, and personalized support because we know how important staying connected is, whether you're traveling or simply managing your eSIM.
Your kind words motivate us to keep improving and delivering the experience our customers deserve.
Thank you for choosing Global YO—we're looking forward to keeping you connected on many more adventures around the world! 🌍✨
Can't activate the e-sim
July 6, 2026
Reply from Global YO
Hi SM,
Thank you for taking the time to share your experience with us.
I completely understand how frustrating it can be when an eSIM doesn't activate as expected, especially when you're depending on it to stay connected during your travels. That's certainly not the experience we want any of our customers to have.
Over the past few months, we've made several improvements to our activation process and troubleshooting tools based directly on customer feedback. We've also strengthened the support available to our Customer Experience team so we can resolve activation issues more quickly whenever they arise.
I'd really appreciate the opportunity to personally review your case and understand exactly what happened. Please send me an email at ricardo.mendez@yomobile.com, including the email associated with your Global YO account, the country where you attempted to activate the eSIM, and your device model. I'll work directly with our technical team to investigate and make sure we find the best possible solution.
Thank you again for helping us improve. I hope we'll have the opportunity to restore your confidence in Global YO. 💙
Amazing app with destination…
Amazing app with destination information, moves ro stream or download and radio to listen to. eSIM is easy to install and reasonable price
July 4, 2026
Reply from Global YO
Hi Kriengsak! ✈️💙
Thank you so much for your amazing review!
It makes us incredibly happy to know that you're enjoying not only our eSIM service but also all the additional features available in the Global YO app. We designed the app to be much more than just connectivity, helping travelers discover destinations, enjoy entertainment, and stay connected wherever they go.
We're especially glad that you found the eSIM easy to install and that you feel it offers great value. Feedback like yours motivates our entire team to keep improving every day.
Thank you for being part of the Global YO community—we can't wait to accompany you on many more adventures around the world! 🌍🚀💙
Ninja Creus was fantastic assisting…
Ninja Creus was fantastic assisting with an issue that arose when I replaced my iphone with a new one. I purchased 5 global 100 365d 20gb plans in December, but when swapping to the new phone I couldn't carry over the data. Creus assisted and got me back up an running with Data on the new iphone. Thanx globalyo.
July 3, 2026
Unprompted review
Reply from Global YO
Hi Jennings! 🌍💙
Thank you so much for taking the time to share your experience!
We're thrilled to hear that Ninja Creus was able to help you get back online after moving to your new iPhone. We know that changing devices can sometimes present unexpected challenges, especially when managing multiple eSIMs, so it's wonderful to know that Creus was there to make the transition as smooth as possible.
We'll be sure to share your kind words with Creus—they'll be incredibly happy to know they made a difference. Stories like yours remind us why we love what we do.
Thank you for trusting Global YO with your travels, and we look forward to keeping you connected wherever your next adventure takes you! 🚀💙
There is a problem purchasing your eSIM…
There is a problem purchasing your eSIM with Indian credit card
June 26, 2026
Reply from Global YO
Hi Vinayak,
Thank you for taking the time to share your experience with us. We completely understand how frustrating it can be when you're ready to purchase an eSIM and the payment doesn't go through, especially when you're preparing for a trip.
Over the past few months, we've been making several improvements to our payment experience based directly on customer feedback. This includes expanding payment compatibility across different regions and banks, as well as working with our payment partners to improve authorization rates for cards issued in countries where additional banking restrictions may apply, including India.
While some transactions may still be declined due to bank-specific security policies or regional payment regulations, this is something we continue to monitor and improve.
I would really appreciate the opportunity to investigate your specific case personally. Please send me an email at ricardo.mendez@yomobile.com with the email address you used in the app and, if possible, the approximate date and time of the purchase attempt. I'll review what happened with our team and do everything I can to help you complete your purchase successfully.
Thank you again for bringing this to our attention. Feedback like yours helps us continue improving the experience for all of our customers, and we hope to have the opportunity to welcome you back soon. 💙
Sometimes is very low internet or lost…
Sometimes is very low internet or lost completely.
June 24, 2026
Reply from Global YO
Hi Marian,
Thank you for taking the time to share your experience.
I completely understand how frustrating it can be to experience slow internet speeds or lose connectivity altogether, especially when you're relying on your eSIM while traveling. Reliable service is exactly what we strive to provide.
Over the past several months we've been working closely with our network partners to improve coverage monitoring, optimize network selection, and strengthen the tools our Customer Experience team uses to troubleshoot connectivity issues. These improvements have been implemented directly as a result of customer feedback like yours.
I'd truly appreciate the opportunity to personally review your case. If you could send me an email at ricardo.mendez@yomobile.com, including the country where this happened and the email associated with your Global YO account, I'll investigate everything with our technical and carrier partners to determine exactly what occurred and find the best possible solution.
Thank you for giving us the opportunity to improve, and I hope we can restore your confidence in Global YO.
Tech support saved me while I was in…
Tech support saved me while I was in Tanzania!
Thank you Ninja Marya.
June 29, 2026
Unprompted review
Reply from Global YO
Hi Gerard! 🌍💙
Thank you so much for sharing your experience!
We're incredibly happy to hear that Ninja Marya was there for you when you needed assistance in Tanzania. We know how important connectivity is when you're traveling, especially in unfamiliar places, and our goal is always to provide quick, knowledgeable, and genuinely caring support.
I'll make sure Marya receives your kind recognition—it will absolutely make her day! Moments like this inspire our entire Customer Experience team to continue delivering the best possible service to travelers everywhere.
Thank you for trusting Global YO, and we can't wait to keep you connected on your next adventure! 🚀🥷💙
Good service. Supporting high level
A lot of good propositions. Immediately reaction support team.
June 21, 2026
Reply from Global YO
Hi Yuriy! 💙
Thank you so much for your wonderful review!
We're delighted to hear that you've enjoyed both the variety of plans we offer and the responsiveness of our support team. We believe travelers should always have flexible options along with fast, reliable assistance whenever they need it, and it's fantastic to know we've been able to deliver that experience for you.
Your feedback means a great deal to our entire team and motivates us to continue improving every day.
Thank you for choosing Global YO—we look forward to keeping you connected on many more journeys around the world! 🌍✈️💙
Is easy to ise
June 21, 2026
Reply from Global YO
Hi Gabriel! 😄💙
Thank you so much for your review!
We're really glad to hear that you found Global YO easy to use. Simplicity is something we focus on every day because we believe buying and activating an eSIM should be quick, intuitive, and stress-free.
Our team continues working on new improvements to make the experience even better, and feedback like yours encourages us to keep innovating.
Thank you for being part of the Global YO family—we look forward to keeping you connected wherever your next adventure takes you! 🌎🚀💙
Good experience with customer service…
A VPN was offered when buying a eSIM plan. In the month afterwards the VPN was charged in my bank account. Support was contacted and they immediately started a refund. Very good customer service with Ninja Memo.
June 15, 2026
Unprompted review
Reply from Global YO
Hi Mario! 💙
Thank you so much for sharing your experience!
We're very happy to hear that our team was able to assist you promptly regarding the VPN subscription and that Ninja Memo quickly started the refund process. Our goal is always to make things right whenever a customer needs assistance, while ensuring everything is handled as smoothly and transparently as possible.
I'll be sure to pass your kind words along to Memo—they'll certainly make his day!
Thank you for your trust and for giving us the opportunity to help. We hope to continue providing you with an even better experience on your future travels! 🌍🥷💙
Stay away Simply the worst after sales ever!
Simply the worst after sales ever!
If i could give 0 stars i would
I have tried resolving an issue on numerous occasions and yet the replies are simply a useless bot that never understands the issue. When recharging multiple transactions said they failed yet the following day 2 were approved when I requested they cancel one or refund it, they simply closed the chat.
I also sent multiple emails without a reply!
I also believed I paid for network voice calls twice, yet I couldn't make a call of any kind other than a data call.
The after sales service is virtually non existant and the replies are absolutely useless! The Ap is average to navigate and very little info available.
The data wasn't as cheap as others
I'd strongly advise using a different company!
June 19, 2026
Unprompted review
Reply from Global YO
Hi Mick,
Thank you for taking the time to leave such detailed feedback.
I completely understand why this experience left you disappointed. Reading through your review, it's clear there were multiple points where we fell short of the experience we aim to deliver—from the recharge process and communication to the support you received.
Over the past several months we've implemented significant improvements based directly on feedback from customers like yourself. These include enhancements to our customer support channels, improvements to our payment investigation process, better escalation paths, and updates to our AI-assisted support so that more complex situations are handled by our Customer Experience team when needed. While these improvements don't change what happened in your case, they reflect our commitment to learning and continuously improving.
I'd genuinely appreciate the opportunity to personally review your account, investigate the duplicate transactions, your voice service concerns, and every interaction you've had with our team.
Please contact me directly at ricardo.mendez@yomobile.com. I'll personally work with our Billing, Technical, and Customer Experience teams to investigate everything thoroughly and determine the most appropriate resolution.
Thank you for giving us the opportunity to earn back your trust.
Reliable and cost efficient…
It's a reliable and cost efficient option for me as a seaman roaming globally.
June 26, 2026
Reply from Global YO
Hi Naresh! 🌍⚓
Thank you so much for sharing your experience!
It's especially rewarding to know that Global YO helps professionals like you stay connected while traveling across different countries. We understand how important reliable connectivity is when you're constantly moving, and we're honored to be part of your journeys.
Providing dependable service at an affordable price is exactly what we strive for, and hearing that we've been able to support your work truly makes our day.
Thank you again for your trust, and we wish you safe travels and calm seas wherever your next voyage takes you! 💙🚢
Reply from Global YO
Hi Lorenzo! 😄💙
Wow—what an incredible compliment!
Knowing that Global YO has been the best eSIM experience you've had truly means the world to us. Every day our team works to improve the app, expand coverage, optimize reliability, and deliver the kind of customer support travelers deserve.
Reviews like yours motivate every single Ninja behind the scenes to continue raising the bar.
Thank you for trusting us with your travels—we look forward to being your travel companion for many more destinations ahead! 🌎🚀💙
It’s very easy to use the app and easy…
It’s very easy to use the app and easy to navigate and find the one you need.
June 22, 2026
Reply from Global YO
Hi BA! 💙
Thank you so much for your wonderful review!
Making the app intuitive and easy to navigate has always been one of our biggest priorities, so it's fantastic to hear that you were able to quickly find exactly what you needed. Traveling already comes with enough planning—we believe staying connected shouldn't add any extra stress.
Our Product and Customer Experience teams continuously work together to simplify every step, from choosing an eSIM to activating it in just a few taps.
Thank you for being part of the Global YO community! We truly appreciate your support and can't wait to keep you connected on many more adventures around the world. 🌍✈️💙
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