Flashbay Reviews 

2,986
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpfulness of the staff, who are described as efficient and attentive. Many people highlight the high quality of the products received, often noting that the branding exceeded their expectations. Consumers frequently mention the fast and efficient delivery service, with many orders arriving earlier than anticipated. Reviewers express high satisfaction with the overall experience, often stating their intention to use the company again for future needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as professional, prompt, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional service. Amazing quality - both in product and printing. Turnaround time exceeded my wildest expectations. Having received complimentary sample products blew me away! Prices were also the... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of liasing with Daisy Li, who ensured that everything was spot on every step of the way, including assisting with choosing options, and going as far as having names printed on t... See more

Company replied

Rated 5 out of 5 stars

What amazing service from start to finish! From the time I made contact with Angelo requesting a quote, to delivery, he kept me updated with the progress. Even when I couldn't decide on a colour and a... See more

Company replied

Rated 5 out of 5 stars

To be honest, at first I thought this was a hoax site and a scam. I dealt with Lee Ronghua and can honestly say that the response time and level of competence were exceptional. We only order the brand... See more

Company replied


Company details

  1. Promotional Item Store

About Flashbay

Written by the company

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


Get Quote

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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5.0

All reviews

(2,986)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Always be kind!

Speedy service.

July 8, 2026
Flashbay logo

Reply from Flashbay

Dear Peter,

Many thanks for your feedback. It's great to hear that you have found our service swift, we hope to hear from you again should the requirement arise.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Branded USB

Quick respons and very professional. Recieve it before time. Beautiful branded

July 6, 2026
Flashbay logo

Reply from Flashbay

Dear Leilanie,

Thanks very much for your positive feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Flashbay elevates customer experience and unlocks value!

Professional, Prompt, On time! Rita was on point with this order from enquiry to design phase, to production, and to delivery.

June 26, 2026
Flashbay logo

Reply from Flashbay

Dear Nash,

Thank you for your excellent feedback. Rita will be delighted to know you are satisfied with her work and customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Great attention to detail and finalisation of order

I had a great experience with Flashbay. The team was responsive, professional, and very helpful in finalising my order. I especially appreciated their attention to detail with the logo, ensuring everything looked polished and accurate. The process was smooth from start to finish, and I would happily recommend them.

June 24, 2026
Flashbay logo

Reply from Flashbay

Dear Christopher,

Thank you for such fantastic feedback. We are really glad that you are happy with the quality of the product and the service that you received. We appreciate your business and look forward to working with you next time.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Excellent and extremely efficient…

Excellent and extremely efficient service, with a top quality product. Thank you!

June 18, 2026
Flashbay logo

Reply from Flashbay

Dear Liezl,

Thank you for your great feedback. It's great to hear that you have found our service swift and enjoyed the quality of our products. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Great service and product

Angelo was extremely helpful throughout the whole ordering process. The branded items turned out amazingly. Delivery service communication was great!

June 17, 2026
Flashbay logo

Reply from Flashbay

Dear Kaitlyn,

Thank you for your excellent feedback. Angelo will be delighted to know you are satisfied with his work and are happy with the quality of the final product. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Great service from Jaque Guo and…

Great service from Jaque Guo and on-time delivery.

December 24, 2025
Flashbay logo

Reply from Flashbay

Dear Jen,

Thanks very much for your positive feedback. Jaque will be happy to hear you are pleased with his work and customer service. We're looking forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Lee's service was fantastic

Lee was always in contact with me and updating me on the ETA.
Quick turn around times.
10/10 service.

Thanks.

June 11, 2026
Flashbay logo

Reply from Flashbay

Dear Bougin,

Thank you for your excellent feedback. Lee will be delighted to know you are satisfied with the efficiency of his work and customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Great Service and Product

Great service and product. Definitely an undervalued supplier in the Promo and Gifting space in South Africa.

Would definitely recommend.

May 26, 2026
Flashbay logo

Reply from Flashbay

Dear Sebastian,

Thank you for such fantastic feedback. We are really glad that you are happy with the product and the service that you received. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Daisy was the most helpful

Daisy was the most helpful. The product was exactly what I expected and wanted.

May 29, 2026
Flashbay logo

Reply from Flashbay

Dear Valeria,

Thank you for your excellent feedback. Daisy will be delighted to know you are happy with her work and the final product. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Top Notch Service from Flashbay

What amazing service from start to finish! From the time I made contact with Angelo requesting a quote, to delivery, he kept me updated with the progress. Even when I couldn't decide on a colour and asked for many previews and fonts, the response time was brilliant. Will definitely be returning to Flashbay with future orders.

May 27, 2026
Flashbay logo

Reply from Flashbay

Dear Michele,

Thank you for your great feedback. Angelo is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We look forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Lee was incredibly helpful

Lee was incredibly helpful! Fast would be an understatement

May 26, 2026
Flashbay logo

Reply from Flashbay

Dear Santhan,

Thank you for your excellent feedback. Lee will be delighted to know you are happy with the speed of his work. We hope to hear from you again should the requirement arise.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Fast and efficient service from the…

Fast and efficient service from the get-go. Frida regularly makes contact to enquire about our possible needs, and once she receives it, the process is quick and easy. Thank you so much.

May 19, 2026
Flashbay logo

Reply from Flashbay

Dear Izelle,

Thank you for such fantastic feedback. Frida is a valued team member, and she will be delighted to know you are satisfied with the speed of her work and customer service. We look forward to working with you again in the future.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Excellent Service

Their customer service and pricing is excellent. We needed a number of revisions to our enamal badges and they were very happy to help us.

April 19, 2026
Flashbay logo

Reply from Flashbay

Dear Andrew,

Thank you for your great feedback. We are really glad that you are happy with the product and the service that you received. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Dealing with Flashbay was a pleasure

Dealing with Flashbay was a pleasure, they were fast and efficient with responding to my initial request, providing options and proofs and with delivery. Bottles and branding looked great, I am very happy with the overall quality and service received.

May 8, 2026
Flashbay logo

Reply from Flashbay

Dear Paul,

Thank you for your excellent feedback. It's great to hear that you have found our service swift and enjoyed the quality of our products. We look forward to working with you again in the future.

Kind regards,

Flashbay Team

Rated 5 out of 5 stars

Agent delivered prompt service

Agent delivered prompt service. Kept us up to date with progress until the product was delivered. Order was delivered on time and in goodstanding.

May 11, 2026
Flashbay logo

Reply from Flashbay

Dear Mark,

Thank you for your great feedback. We pride ourselves on the efficiency of our services so it’s great to hear how quickly everything came together for you. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Reliable partner for urgent orders

I can’t thank Jaque and the team at Flashbay enough for their help with my recent order. I was working with a very narrow window, but they managed the timeline perfectly. Communication was excellent, I was kept in the loop throughout the entire process, and any questions I had were answered almost immediately. They delivered exactly when they said they would, which was a huge relief. I will definitely be using their services again!

May 11, 2026
Flashbay logo

Reply from Flashbay

Dear Sarel,

Thank you for such fantastic feedback. Jaque will be delighted to know you are satisfied with the efficiency of his work and his customer service. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Lee was always very helpful and quick…

Lee was always very helpful and quick to answer.

April 30, 2026
Flashbay logo

Reply from Flashbay

Dear Jo,

Thank you for your great feedback. Lee will be delighted to know you are satisfied with the speed of his work and customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team

Rated 5 out of 5 stars

Excellent Service, Great Quality, and a Supplier We Trust

To be honest, at first I thought this was a hoax site and a scam. I dealt with Lee Ronghua and can honestly say that the response time and level of competence were exceptional. We only order the branded travel bottles for our clients, and the product quality and branding are far superior to what we used before. Flashbay and Lee have my highest recommendation, and I doubt we will change suppliers if they keep this up. Well done.

April 24, 2026
Flashbay logo

Reply from Flashbay

Dear Customer,

Thank you for the glowing review! Lee is a valued team member, and he will be delighted to know you are satisfied with his work and are happy with the quality of the final product. We're looking forward to working with you again in the future.

Kind regards,

Flashbay Team

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