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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate finding competitive prices for flights, often lower than those offered by airlines directly, making it a good option for budget-conscious travelers. The booking process is frequently described as easy and smooth, allowing users to quickly secure their desired flights, even on short notice. Some also highlight positive interactions with the service. Conversely, a small portion of people felt dissatisfied with payment and booking. Many experienced sudden price increases at the final step, resulting in costs higher than initially advertised, which consumers found misleading. There are also reports of bookings being cancelled or not confirmed after payment, with funds debited but no tickets issued, causing significant frustration. Some customers also noted frequent upsells and unclear charges for extra services.

What people talk about most

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding prices to be good,... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers expressing frustration and... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction and... See more

Website

Consumers find the website experience to be ambiguous, with many reviewers reporting issues such as unlimited... See more

Payment

People report negative experiences with payment, often encountering issues where their money is taken but no... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked that there weren't any hidden last-minute booking fees, everything was relatively straight-up, it would be nice if there was an integrated add-on option for nearby hotel parking (affordable pa... See more

Rated 5 out of 5 stars

It has been really easy to book a flight that we saw at higher price in the Company website. The check in experience has been also very easy: they give you the official company reservation code with w... See more

Rated 5 out of 5 stars

If you are looking for an online travel agency that can help you book a flight that's cheaper than what the airline is offering, you have to try Farera. Seamless experience with their support and thei... See more

Rated 5 out of 5 stars

Found the best fare for a flight booked at Short notice. I saved about 60 € by booking with Ferera compared to the prices on the official air Company. Bonus: although not required, the fare also inclu... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

517 reviews

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No history of asking for reviews

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3.1

All reviews

(517)

501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great platform

Great platform; got all information ahead of time. Booking worked. All links always worked. Nothing fancy, no bells ane whistles, just a service that works.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

NOT RELIABLE

I had to book a flight for my son and the proposed offer was really cheap. However, the reservation confirmation never received. I only found on my bank account a transaction of the cost and a return at the same day. They do not have after sales service unless there's an account.The only option suppose is after the confirmation, but always the reply is "The system temporarily does not work. Try a few hours later" It is impossible to contact with them.Finally we re book our flight of course with additional cost as it was the last minute. I would appreciate If anyone can give how we can contact with them.

July 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I booked my flight through Farera.com…

I booked my flight through Farera.com and found a great price. The booking process was quick, simple, and secure. Everything went smoothly, and I was happy with the service. I would definitely use Farera.com again and recommend it to anyone looking for affordable flights.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

No valid itinerary and no response in an emergency. HOR-RI-BLE.

Our Barcelona–Shanghai–Tokyo flight was severely disrupted, and Farera’s handling of the situation since then has been absolutely desperate.

First, their website displayed an impossible itinerary, with reversed dates and a negative flight duration. Then they offered us an alternative that would make us arrive in Tokyo exactly two days later, causing us to lose prepaid accommodation and a significant part of our trip.

We replied accepting that alternative only to avoid losing the proposed seats, while asking for an earlier rerouting. However, we still have not received reissued tickets, clear confirmation of the final itinerary, or any certainty about which flight we are actually booked on.

On top of that, China Eastern’s website does not recognize our tickets, either to retrieve the itinerary or to complete check-in. Farera is also failing to respond despite the urgency, while the original flight is still operating.

We are not asking to cancel the trip or receive a refund. We are asking for something as basic as having a supervisor review the case, confirm a valid itinerary in writing for both passengers, and issue the tickets correctly.

The lack of information, the contradictions, and the complete absence of a response have left us feeling utterly helpless just hours before the trip. The sense of powerlessness is overwhelming.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Last second price chenge!

Went through the whole reservation and purchase process, was sent from skyscanner as one of their recommended agents. Once everything done and payment data entered I get the message "oops rate no longer available"... really? I still see the rates available on skyscanner and the airline! Scummy people, not recommended!

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bait-and-switch scam

Bait-and-switch scam. They show an attractive price, let you go through the whole booking and payment process, then suddenly claim the “transaction couldn’t be completed” due to “real-time data” or “technical issues.” No money taken? Perhaps, but your funds are frozen for days. Of course, the same flight is still available — now at a much higher price. This isn’t bad luck, it’s a deliberate dark pattern. Avoid Farera.

July 10, 2026
Unprompted review
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Rated 4 out of 5 stars

overall decent

The price was good, the information as well. There were a lot of add ons to choose, but if you dont need them, you can skip several sites. Its the same procedure as everywhere.

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

The booking process is terrible

The booking process is terrible. For every necessary entry, you are asked if you want to take out completely unnecessary insurance. Super annoying, and the displayed buttons are incorrectly set to bright colors so that you accidentally click on an extra option. Before you know it, you have bought something you didn't intend to. Discounts are shown during the process, only to be removed again at the end. It is remarkable how you try to swindle money out of your customers. JUST STOP DOING IT!

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Among the cheap flight booking options

Among the cheap flight booking options, this has been the worst I have experienced so far. They show unlimited pop ups, ask you to upgrade without mentioning the price. At the last stage, they increased the real price by like 20%. I eventually did not buy from them but they earned this review with their disproportionately cheap user flow.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

They do not provide honest or reliable service.

The ticket price was increased by €30 at the last minute during purchase. An additional €20 was added unnecessarily due to the automatic ticket change option. Despite checking in, the ticket lacked a barcode, resulting in an extra €48 being charged at Eindhoven airport. No check-in reminder email was sent. Do not buy tickets from this company. They do not provide honest or reliable service.

June 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Booking Confirmed, Order Cancelled Hours Later.

I would not recommend booking through Farera.

After my train to London was cancelled, I urgently needed a replacement flight. I searched on Skyscanner and the best option was through Farera. Although I had never heard of them before, I carefully checked everything before booking: the date, departure time, cabin baggage, and the final price after being redirected from Skyscanner (which is often where prices change). Everything was correct, so I entered my credit card details and confirmed the booking.

I immediately received an email saying:

"Your flight tickets are on their way! We are currently processing your booking and will send your confirmation within a few minutes."

The email also stated that my payment had been pre-authorized and that only in the rare case that the airline's availability changed at the last minute would the ticket not be issued.

Reassured by this confirmation, I went to bed thinking my trip was secured, even though this last-minute flight had already cost me around €500 more than originally planned.

The next morning I woke up to an email saying simply: "Order cancelled."

Apparently, Farera was advertising and selling a ticket they could not actually issue. While they did not charge my card, that doesn't change the fact that I lost valuable time and was left scrambling to find another flight, by which time prices had increased even further.

If your travel is time-sensitive, I would strongly recommend booking directly with the airline or with an established travel agency that only sells tickets it can actually ticket, rather than merely attempting to obtain them after you've placed your order. This experience caused unnecessary stress at exactly the moment I needed reliability most.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

No issues to report

No issues to report. Once confirmation received, check-in was a breeze thru Frontier App as stated in the instructions received from Farera.com. Will definitely use them again 😁

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Predatory site.

Really predatory site. Advertised flights for one price around £150 for the past 24 hours but will cancel the transaction or bump its up by 10-15% once you’re checking out. Don’t waste your time. I got confirmation and all after booking only for them to cancel the transaction and offer me a higher price. Just advertise the correct price in the first place

June 29, 2026
Unprompted review

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