ellaola.com Reviews 

135
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, most reviewers were somewhat happy with their experience overall. Many consumers report positive health improvements in their children, including better appetite, sleep, and overall well-being. People frequently appreciate that the vitamins are easy to mix into food or drinks, making them suitable for picky eaters who often don't notice the taste, ensuring children receive nutrients without fuss. However, some customers noted significant difficulties with subscription management and cancellation, often reporting ignored requests and unexpected charges. A few other people also felt the product had a noticeable taste or did not mix well, leading to children refusing it. Additionally, some reviewers experienced adverse effects like stomach issues or found the product ineffective.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its effectiveness in improving children's health,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the product's effectiveness and the... See more

Subscription

Users describe negative interactions with subscription, with many reporting that they were unknowingly signed... See more

Cancellation

Customers consistently note negative experiences with cancellation, often finding it difficult or impossible... See more

Order

Customers had ambiguous experiences with order, with some reporting issues such as accidental second orders,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product and believe it has benefited my son. However, it is certainly not undetectable as advertised. It doesn't mix in smooth and my son says he can taste it. He realised almost immediatel... See more

Company replied

Rated 5 out of 5 stars

We’ve been trying EllaOla vitamins for my little ones and I am honestly really happy with them. They taste like nothing when mixed into apple juice (huge mom win 🙌), and my kids don’t even notice t... See more

Company replied

Rated 5 out of 5 stars

Excellent product. Great customer service. Really seen an improvement for my little boy who doesn’t get any nutrients with his restrictive diet. I messed up my order and customer service also re... See more

Company replied

Rated 5 out of 5 stars

We’ve really noticed a positive change since using ellaola. My toddler has had a better appetite, which has been such a big win for us. My older kids also love how easy it is to add to their water or... See more

Company replied


Company details

  1. #155 of 167 best companies in Vitamin and Supplements Store

Contact info

3.1

Average

TrustScore 3 out of 5

135 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(135)

135 reviews in the last 12 months

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Rated 1 out of 5 stars

Ella Ola is a scam

Ella Ola is a scam. I have not received my purchase item from this company. EllaOla sent me the email with tracking but they don't deliver the item to the carrier for it to actually be shipped. So they stole fifty dollars from me.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

this company is very hard to deal with…

this company is very hard to deal with and difficult to cancel your subscription . I tried their supplement for my grandson) and his parents did not consistently follow through so I cancelled my subscription in Sept of 2025. Sent the email as required and spoke with a representative on the phone as well. Now in July of 2026 they bill me and send me the product which I had stopped. this is absolutely ridiculous!

July 6, 2026
Unprompted review
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Reply from ellaola.com

We're sorry to hear about your experience. Our goal is always to provide a straightforward and responsive customer experience. Subscription cancellation requests are handled by our Customer Experience team, and once a cancellation request has been processed, no future recurring orders are generated. If you believe an error occurred with your account, we'd appreciate the opportunity to investigate and make it right. Please contact us at info@ellaola.com with your order details, and our team will be happy to review your account and resolve any outstanding concerns.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with EllaOla and their customer support team.
My order arrived safely, and I was very happy with the product. I also had a few concerns regarding a customs fee and an accidental second order that I no longer needed. At first, I was worried because the refunds took some time to appear in my bank account, but the support team was incredibly patient, professional, and responsive throughout the entire process.
They promptly processed both refunds, provided me with the ARN reference numbers so my bank could trace the payments, and answered all of my questions with kindness and transparency. In the end, I received every refund exactly as promised.
One suggestion for improvement: the subscription system should be made much clearer. It is very easy to accidentally subscribe without fully realizing that future orders will be sent automatically. This is exactly what happened to me, and I believe the subscription process should be more transparent or require a clearer confirmation to help prevent unintended orders.
Despite this, the EllaOla team handled my situation professionally and resolved everything fairly, which I truly appreciate.
It's rare to find a company that stands behind its customers the way EllaOla does. Their honesty, excellent communication, and commitment to resolving issues gave me complete confidence in them.
I highly recommend EllaOla to any parent looking for a trustworthy company with outstanding customer service. Thank you for making everything right!

July 3, 2026
Unprompted review
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Reply from ellaola.com

We appreciate your kind words about our Customer Experience team and are glad we were able to resolve your concerns. We also appreciate your feedback regarding our subscription process and will share it with our team as we continue to improve the customer experience. Thank you for trusting EllaOla and for your recommendation!

Rated 5 out of 5 stars

Try this vitamin

Such an easy vitamin to get my toddler to take, hes started practicing writing and talking since starting!

April 6, 2026
Unprompted review
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Reply from ellaola.com

Your review made our day! Thank you for trusting EllaOla to be part of your family's wellness journey. We truly appreciate your support and hope to continue serving your family for years to come.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I TRIED IT AND THEN TRIED TO CANCEL IT. THEY MAKE IT IMPOSSIBLE TO CANCEL THIS SUBSCRIPTION. THERE IS NO OPTION ON THEIR WEBSITE. IT SAYS YOU HAVE TO WRITE AN EMAIL WHICH I DID 3 OR 4 TIMES AND EVERY TIME I WRITE AN EMAIL TO CANCEL MY SUBSCRIPTION, THEY EMAIL ME BACK WITH TIPS ON HOW TO MIX IT IN WITH FOOD AND DRINKS WHEN ALL I'M TRYING TO DO IS CANCEL. THEY MAKE IT IMPOSSIBLE WHICH I BELIEVE IS ILLEGAL.

July 1, 2026
Unprompted review
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Reply from ellaola.com

We're sorry to hear about your experience. We strive to make the subscription process as straightforward as possible. While our team may provide information about product usage or available membership options, customers are able to cancel their subscriptions by contacting our Customer Experience team via email. We apologize if your experience did not reflect our intended level of service and would welcome the opportunity to review your concerns. Please reach out to us at info@ellaola.com, and we'll be happy to help.

Rated 1 out of 5 stars

I would say the product does what it…

I would say the product does what it says.

However, I would not say it is tasteless. It does not mix into liquids. It becomes chalky, my daughter refuses her drink if she detects it (every time I add the Ella Olla).

It is also impossible to cancel the subscription without cancelling your credit card. Their only option is to email them, yet they never respond.

June 8, 2026
Unprompted review
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Reply from ellaola.com

Thank you for taking the time to share your feedback. We're sorry to hear our unflavored multivitamin wasn't the right fit for your daughter. While many families have success mixing it into foods and drinks, we understand every child has different preferences.

We're also sorry to hear about your experience with your subscription. Our team does process cancellation requests submitted by email, and we're committed to responding as quickly as possible. You should never need to cancel your credit card to stop a subscription. If your request wasn't handled as expected, we'd appreciate the opportunity to make it right. Please reach out to us at info@ellaola.com, and we'll be happy to assist.

Rated 5 out of 5 stars

We love EllaOla

We love EllaOla. It’s unflavored which is easy to add to any kids’ meals. My kids loved it. After using first packet, it showed good results for my daughter with detox, clear speech, interest to learn to talk. Also helped my 4 year old son.

May 29, 2026
Unprompted review
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Reply from ellaola.com

Thank you so much for your kind words and for sharing your family's experience! We're thrilled to hear that our unflavored multivitamin has been an easy addition to your kids' daily routine. Thank you for being part of the EllaOla family!

Rated 5 out of 5 stars

So after reading reviews I was a bit…

So after reading reviews I was a bit sceptical on trying however huge changes in all aspects. My lad is 7 ASD . From starting these improvements in sleep , appetite and even down to no more dark circles under his eyes . He looks All round healthier in himself and is gaining weight slowly . Hugely recommended just wish they stocked them in this country rather than having to ship in .

April 24, 2026
Unprompted review
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Reply from ellaola.com

We appreciate you sharing your experience with EllaOla! It's wonderful to hear our multivitamin has become part of your family's daily routine. We also value your feedback about international availability and will share it with our team. Thanks for being part of the EllaOla family!

Rated 5 out of 5 stars

That it's a good product

The best thing about this product is that my kids don't know they are taking vitamins. Both of my kids have eating issues. One of them was born with cleft lip and pallet. So he is afraid of food. I can hide the vitamins in his drink and not worry about him not having enough vitamins. We tried so many different vitamins even different gummy ones and they wouldn't eat them. But ellola I know they are getting everything they need.

June 16, 2026
Unprompted review
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Reply from ellaola.com

Thank you for sharing your experience. We know every child is different, and it means a lot to hear that EllaOla has helped make vitamin time a little easier for your family. We're grateful you've trusted us to be part of your routine and appreciate your support.

Rated 5 out of 5 stars

Great product

Easy to order, arrived just a few days after ordering and noticing results already in the first week!

June 12, 2026
Unprompted review
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Reply from ellaola.com

We're glad to hear your order arrived quickly and that you're already seeing positive results. Thank you for choosing EllaOla and for sharing your experience.

We appreciate your support and look forward to being part of your family's wellness journey.

Rated 5 out of 5 stars

Commitment to Quality

As a parent, I spend a lot of time researching products before I buy them. Ellaola stood out because of its ingredient standards and commitment to quality. We've had a wonderful experience so far and plan to keep it as part of our daily routine.

June 6, 2026
Unprompted review
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Reply from ellaola.com

We know parents spend a lot of time researching and comparing options before choosing products for their families, so we're pleased to hear that EllaOla stood out to you.

It's great to know we've earned a place in your daily routine, and we appreciate your support.

Rated 5 out of 5 stars

Been using Ellaola for a few months

I know every experience is different, but we've had no issues. In fact, we've noticed very positive changes in our 9 year old on the multi vitamin. I would highly recommend their products as it's challenging to find quality vitamins for kids.

June 4, 2026
Unprompted review
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Reply from ellaola.com

Hearing from families who have been using EllaOla for several months means a lot to our team.

We're glad EllaOla has been a positive addition to your 9-year-old's routine, and we appreciate your recommendation. Thank you for choosing EllaOla and for taking the time to leave a review.

Rated 5 out of 5 stars

Don't let other reviews make the decision for you

I almost didn't try EllaOla because of some negative reviews but Im glad I formed my own opinion. My expirence has been nothing but positive, from the product itself to customer support. Every family's expirence is different, and I absolutely recommend giving EllaOla a try and decide for yourself.

May 30, 2026
Unprompted review
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Reply from ellaola.com

Thank you for taking the time to share your experience. We're so glad to hear that you've had a positive experience with both our products and customer support team.

We appreciate you giving EllaOla a try and taking the time to leave a review. Thank you for your support.

Rated 5 out of 5 stars

Finally, a Vitamin My Kid Will Take

As a dad, getting my child to take vitamins has always been a struggle. EllaOla has been a game changer. My child actually enjoys taking them, and I feel good knowing they're getting the nutrients they need. Great product and a great experience overall.

June 1, 2026
Unprompted review
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Reply from ellaola.com

We're glad to hear that our multivitamin has been a good fit for your child and made vitamin time a little easier.

We appreciate your support and are grateful you chose EllaOla for your family.

Rated 3 out of 5 stars

The powder does not mix well

The powder does not mix well into alot of things that we have tried so far and is visible. Also my daughter said she can taste it in her drinks. The only things that we have found it to work well in so far for my children aged 11 and 9 is a hot cup of tea, again my daughter says she can still taste it even with two sugars in her tea. I am taking the womens one and have tried it in water, milk, yoghurt, white sauce, soft drink, juice, ribena, tea and pasta so far. I could also see the powder and tasted it in all of them, except my spaghetti with red sauce. We are still using the sachets as its good for my kids and I think all the ingredients are working after using it for a short while. My daughter prefers to use the powder rather than tablets or gummies but its hard to get my kids to finish what ever it is mixed into, it is disappointing when its supposed to be invisible and tasteless, this was the main reason I purchased it for my fussy autistic son.

May 25, 2026
Unprompted review
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Reply from ellaola.com

Thank you for taking the time to share your experience and feedback.

We understand that every child has different sensitivities to taste and texture, and we appreciate you sharing the various ways you've tried incorporating the product into your family's routine. We're glad to hear you've continued using the sachets and feel they have been a positive addition for your children.

Feedback like yours helps us better understand how families use our products in real-world situations, and we appreciate you giving EllaOla a try.

Rated 5 out of 5 stars

Excellent product

Excellent product. Great customer service. Really seen an improvement for my little boy who doesn’t get any nutrients with his restrictive diet.

I messed up my order and customer service also rectified and helped me in minutes.

Brilliant team thank you

May 2, 2026
Unprompted review
ellaola.com logo

Reply from ellaola.com

Thank you for taking the time to leave a review. We're glad to hear our multivitamin has been a good fit for your son and that you've had a positive experience with our customer service team.

We're also happy we could quickly assist with your order and get everything sorted out.

Thank you for your support and for choosing EllaOla.

Rated 5 out of 5 stars

What a life changer for us

What a life changer for us. My son is 8yo and has Down syndrome. He is non verbal and and having a lot of outbursts. He is also only on purées, so knowing he is still getting his vitamins in. We have noticed such a change in his moods his awareness and jibbering so much more. We highly recommend EllaOlla to everyone. We are trying out different products with Ella for gut health as well. Super excited to see how it goes.

May 13, 2026
Unprompted review
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Reply from ellaola.com

Thank you for sharing your family's story with us. We know every child is unique, and we're honored that EllaOla has become part of your daily routine. Making nutrition easier for families is exactly what inspired us to create these products, so hearing that it has been a positive addition for your son means a great deal to our team. We appreciate your trust, your kind words, and your willingness to share your experience with others.

Rated 5 out of 5 stars

I really recommend EllaOla for teens

I really recommend EllaOla for teens. Mine is eating better and is healthy and having more energy! I tried different options of gummies and vitamins but nothing worked as EllaOla

June 1, 2026
Unprompted review
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Reply from ellaola.com

Thank you for sharing your experience! We're so glad to hear that EllaOla has been a great fit for your teen and that you've noticed positive changes in their nutrition and energy. Hearing stories like yours is exactly why we do what we do. We truly appreciate your support and thank you for being part of the EllaOla family!

Rated 1 out of 5 stars

Unable to cancel my subscription easily…

Unable to cancel my subscription easily online. I go to the cancel button and there is no where to cancel. It only has the option to skip 1 or 2 weeks. Tried emailing and no response.

June 1, 2026
Unprompted review
ellaola.com logo

Reply from ellaola.com

Thank you for sharing your feedback. We're sorry to hear about your experience.

We take concerns regarding subscriptions and account management seriously and would appreciate the opportunity to look into this further. Please contact us at info@ellaola.com with the email address associated with your account so we can review your membership status and assist directly.

We appreciate you bringing this to our attention and look forward to helping resolve this for you.

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