It's a easy to use program that has many different helpful tools. It also promotes creative activity. In addition, it even works well on older computers, unlike some other programs I have tried to us... See more
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Company details
- Software Company
- Cloud Computing Service
- Digital Printing Service
- Graphic Designer
- Web Collaboration Platform
Written by the company
Canva is a global online visual communications platform on a mission to empower the world to design. It’s a simple way to create beautiful designs from presentations to infographics, videos, t-shirts, websites and social media graphics. Need help? Get customer support, 24/7 here: https://www.canva.com/help/get-in-touch/
Productivity, meet creativity.
Written by the company

- Canva’s Visual Suite reimagines the way teams work, bringing creativity, productivity, and the power of AI into one platform.
- The most powerful Visual Suite yet. With AI by your side across every format, designing has never been this effortless. And with new design types like email, forms, and coded creations in the editor, you have even more ways to create, collaborate, and bring your imagination to life.
Contact info
110 Kippax Street, 2010, Surry Hills, Australia
- canva.com
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Canva has been incredibly helpful for…
Canva has been incredibly helpful for me and my family. The customer service is outstanding, and the response time is 10/10. Thank you for being so understanding and supportive. I will definitely use Canva again in the future!
Good Service
Jade took care of my needs. I appreciated the times she took to help me receive my order.
I used this this app for a few months…
I used this this app for a few months and then out of nowhere My ability to do what I was doing on it regularly gets cut off and they tried to pluck more money out of me when I already had the Pro Account. Its a total rip off and if you get used to using some of its tools and this happens it messes up your workflow and everything. They don't respond or even engage back with you to explain why their services are so limited when you are paying for the monthly fee. Don't use them
Canva's support truly helped
Canva's support truly helped! I appreciate the help I received to be able to finish my logo. Thank you!
Prompt response and a personal reply…
Prompt response and a personal reply after an initial virtual assistant referral. Speedy resolution to our query about charity status.
Great and fast assitance
Quick and easy resolution
Contact was easy and the team was able to resolve my issue quickly with just a few "chats" back and forth.
great to use
Easy to use templateWe Love Canva
Easy to use template. You don't need to be a designer to come up with great designs on Canva. We Love Canva
Very fast response and quick solution
Ease of use and great features in…
Ease of use and great features in creating presentations
I truly appreciate Canva’s Customer…
I truly appreciate Canva’s Customer Service team for taking the time to listen to my concern and assist me with my refund request. Thank you for understanding my situation, providing clear communication, and handling my case professionally until my refund was approved.
I am very grateful for the kindness, patience, and support shown by the Canva team. This experience has shown that Canva genuinely values its users and is committed to providing excellent customer support. Thank you for your understanding and for helping to resolve my issue in such a positive way.
Issue still not resolved and I didn't…Issue still not resolved and I didn't get a refund eventhough I didn't even use the platform.
Issue still not resolved and I didn't get a refund eventhough I didn't even use the platform.
This is a great website where you can…
This is a great website where you can create everything from websites for school projects to a birthday invitation. The only downside is, many templates/designs need you to have the subscription to be able to access them (though you can access them with watermarks without a subscription) but overall I love Canva!
PS I made a website and brochure and it helped me win a group project at school, 🥳
I absolutely love Canva for creating…
I absolutely love Canva for creating so.many things for my business. Ive made flyers, videos, certificates and posts.
Easy to use💕💕
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