Aureves Reviews 

26
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praised the exceptional quality of the products, often describing them as beautifully made, genuine, and exceeding expectations. Many reviewers highlighted the outstanding customer service, noting the team's prompt responses, helpfulness, and proactive communication, which included check-ins and updates throughout the purchasing process. However, some customers mentioned experiencing minor delays in shipping, with items occasionally taking a longer time to arrive. Despite these occasional delays, people generally appreciated being kept well-informed with new shipping information and found the wait reasonable given the high product quality.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many expressing delight over... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Delivery service

Customers had positive experiences with delivery service, often praising the good shipping communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two LV bags and I am amazed by the quality! The customer service team is also top notch and always quickly responded any time I reached out to them. I highly recommend this company and will... See more

Company replied

Rated 5 out of 5 stars

This Chanel bag was so worth the wait! I absolutely love it and it is so genuine! I highly recommend this company. They were helpful and prompt when I could not find my package and wonderfully accom... See more

Company replied

Rated 5 out of 5 stars

I bought my LV PM bag from Aureves and had such a great experience! Their customer service is amazing! they really go above and beyond and even check in with you during and after your purchase. The... See more

Company replied

Rated 5 out of 5 stars

We had a minor delay in shipping but was kept up to date with new shipping information. The product in itself was high quality. The packing was thorough No damage. I am looking at some other items to... See more

Company replied


Company details

  1. Fashion Accessories Store

Written by the company

Aureves was created with a simple idea: to make luxury fashion more accessible and affordable. Over time, we’ve grown into a trusted choice for customers all over the world who want style, quality, and value in one place. Our focus has always been on trust, privacy, and quality you can count on. Every item we offer is made with attention to detail, giving you timeless pieces that never go out of style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(26)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This Chanel bag was so worth the wait

This Chanel bag was so worth the wait! I absolutely love it and it is so genuine! I highly recommend this company. They were helpful and prompt when I could not find my package and wonderfully accommodating!! 10/10!!

July 10, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your wonderful review! ❤️

We’re truly happy to hear that you love your Chanel bag and that it was worth the wait. Your kind words about our support team mean a lot to us, and we’re always here to help make your shopping experience as smooth and enjoyable as possible.

Thank you again for your trust and recommendation. We hope you enjoy your beautiful bag, and we look forward to serving you again in the future!

Advertisement
Rated 5 out of 5 stars

I love the bag and I appreciate the…

I love the bag and I appreciate the fact that I
Could communicate with a real person though out the process.

July 8, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words! 💖 We're so happy to hear that you love the bag. It was truly our pleasure to assist you throughout the process. If you ever need anything else or are looking for your next favorite piece, we're always here to help. Enjoy your new bag!

Rated 5 out of 5 stars

Great belt

Great belt! Good shipping communication! Love this site!

July 8, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your wonderful review! 💖 We're thrilled to hear that you love your belt and had a great experience with our shipping updates. Your kind words truly mean a lot to us, and we look forward to serving you again soon. Enjoy your new belt!

Rated 5 out of 5 stars

Not one complaint.

First thing first, this company is fully legit. The bag I ordered was perfect in every way. Quality fabric and craftsmanship! Shipping took about 3 weeks and that’s what the quote. I would highly recommend them. Price was very fair. I will definitely purchase from them again.

July 7, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your amazing review! ❤️ We're so happy to hear you love your bag and that it met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to serving you again soon!

Rated 5 out of 5 stars

Quick to help! Quick to respond!

They were totally responsive to all of my questions, concerns, and were nice in answering me very promptly. As a matter of fact I had some confusion with an order from another site and they wanted to help me out.

June 27, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words! ❤️

We're so happy to hear that you had a great experience with our customer service. It was our pleasure to assist you, and we're always here whenever you need help.

Thank you for your trust and support—we look forward to serving you again

Advertisement
Rated 5 out of 5 stars

We had a minor delay in shipping but…

We had a minor delay in shipping but was kept up to date with new shipping information. The product in itself was high quality. The packing was thorough No damage. I am looking at some other items to purchase. Definitely would purchase from them again even with some delays in shipping the item arrived just as advertised and high quality.

June 19, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your wonderful review! ❤️

We truly appreciate your patience and understanding regarding the shipping delay. We're delighted to hear you were happy with the quality and packaging of your order.

We look forward to serving you again soon. Thank you for your trust and support!

Rated 5 out of 5 stars

I ordered two LV bags and I am amazed…

I ordered two LV bags and I am amazed by the quality! The customer service team is also top notch and always quickly responded any time I reached out to them. I highly recommend this company and will definitely be purchasing from them again in the future!! If you are hesitant, I hope this review convinces you to make the purchase - you won’t regret it!

June 22, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words and for trusting us with your order! 💖

We're thrilled to hear that you love your bags and had a great experience with our customer service team. Your support truly means a lot to us.

We can't wait to serve you again in the future. Enjoy your beautiful bags!

Rated 5 out of 5 stars

I have had the best experience with working with Chloe. Her customer service was amazing.

I have had the best experience with this company. A very lovely woman by the name of Chloe searched high and low for a purse for my daughter for her birthday. It was the only thing she wanted, and Chloe made it happen. I would recommend this company to anybody and make sure you ask for Chloe because her customer service is superior to anybody that I have dealt with in the retail industry. I give Chloe five stars and the company five stars.

June 20, 2026
Unprompted review
Aureves logo

Reply from Aureves

Aww so sweet 💛 thank you so much for your kind words

I’m truly happy to hear that you had such a great experience with us and that we were able to help you find the perfect bag for your daughter’s birthday 🎁

It honestly means a lot to me and the whole team. We always try our best to make everything as smooth and enjoyable as possible, and messages like yours really make our day

We truly appreciate your trust and recommendation. If you ever need anything again in the future, I’ll always be here and happy to help 💕

Warm regards,
Chloe

Rated 5 out of 5 stars

Love the purse I ordered

Love the purse I ordered. The quality of the purse and is customer service was beyond my expectations.

June 19, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your lovely feedback

I’m really happy to hear that you love your purse and that both the quality and our customer service exceeded your expectations. This truly means a lot to us 😊

We always try our best to make every experience smooth and enjoyable, so messages like yours really make our day.

We truly appreciate your support, and we hope you enjoy your new bag! If you ever need anything in the future, we’re always here for you 💕

Advertisement
Rated 5 out of 5 stars

Thank you!!!!

I just received my bag. It came super fast and it is absolutely gorgeous. The vendor representative was easy to reach and constantly provided moment to moment updates.

June 18, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words! 💖

I'm absolutely delighted to hear that your bag arrived safely and that you love it. It was truly my pleasure to assist you throughout the process and keep you updated every step of the way.

Your satisfaction means so much to us, and we're grateful for the opportunity to serve you. We hope you enjoy your beautiful new bag for years to come!

If you're ever looking for another special piece, please don't hesitate to reach out to me directly. I'd be happy to help you find the perfect one and offer the best deal possible, along with a little gift as a thank-you for your continued support. 🎁

Thank you again for choosing Aureves!

Rated 5 out of 5 stars

Great quality

Great quality. Exactly as shown on the picture. Fast shipping.

June 13, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind review! 💖
We're delighted to hear that you loved the quality and that everything arrived as expected. Thank you for your support, and we hope to serve you again soon!

Rated 5 out of 5 stars

Just would like great Bafs to say I really…

Just would like to say I really appreciate the selection but more importantly tge quality of your bags! Just love mine!!! Thank you! Margee

June 6, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words and wonderful feedback! 💖

We are truly delighted to hear that you love your bag and that both our selection and quality have met your expectations. Knowing that our customers are happy with their purchases means so much to us.

Your support and trust inspire us to continue providing the best products and service possible.

Thank you again for choosing Aureves. We look forward to serving you again in the future!

Rated 5 out of 5 stars

The process was simple and safe

The process was simple and safe. I received the purchase within a reasonable time frame. The agent contact was a nice touch. The product met all expectations I was hoping to receive. I would purchase from this site again.

June 5, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words! 💖

We're so happy to hear that everything met your expectations and that you had a smooth experience with us. Your support means a lot, and we truly appreciate your trust.

We look forward to serving you again soon!

Advertisement
Rated 5 out of 5 stars

A few more …

This is my second time purchasing from Aureves and had another wonderful experience from start to finish . I got check ins and was made aware when my bag was shipped and a follow up as well .
The quality of the bag is fantastic also .
You cannot go wrong w Aureves !

May 22, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your amazing feedback
We’re really happy to hear this was your second purchase with us and that you had another smooth experience from start to finish.
It means a lot that you appreciated the updates, shipping process, and product quality 💖
We truly value your continued trust and support - hope to see you again soon

Rated 5 out of 5 stars

Great customer service

Great customer service! Follow up the whole way thru until shipping arrrived. Very helpful! Quick shipping!

May 29, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind review 😊
We’re really happy to hear you were satisfied with our service and the shipping process.
It was our pleasure to support you throughout the whole journey 💖
We truly appreciate your trust and support!

Rated 5 out of 5 stars

I love the handbag

I love the handbag! It’s exactly what I wanted and the description was perfect. Checking out the website for any additional items I may need to order. Communication from the seller was excellent.

May 28, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words. We’re really happy to hear that you love the handbag and that it matched exactly what you were looking for! It means a lot to us that you were satisfied with both the product and our communication. We truly appreciate your support and trust 💖
If you ever need anything else, we’re always here and happy to help you again

Rated 5 out of 5 stars

The customer service and products amazing

The customer service and products are exceptional! I definitely will be a repeat customer. The quality is wonderful, can’t wait to receive my most recent purchases, and I’m working on my future ones as well!

May 20, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words 💖

We’re truly happy to hear that you’re enjoying both our customer service and products! Your support means a lot to us, and it’s wonderful to know you’re already planning future purchases

We can’t wait for you to receive your recent order, and we’ll make sure everything arrives smoothly for you.

If you ever need anything at all, we’re always here for you 💕

Advertisement
Rated 5 out of 5 stars

I was looking for a particular wallet…

I was looking for a particular wallet for a while now and couldn’t seem to find it anywhere. I left a message with a description of what exactly I wanted and Chloe got back to me that same day with a picture of the Wallet I had been wanting for years now. I was so pleased with the ordering process and how I was kept informed about my item until it reached me.
My wallet is so very beautiful! The quality is just spot on and is worth every penny. If you’re looking for luxury goods and you want a hassle free and wonderful experience, don’t hesitate ordering anything they have to offer. I will definitely be ordering more in the near future. Thanks again Chloe for all your help!
Best regards,
Michelle from Texas

May 13, 2026
Unprompted review
Aureves logo

Reply from Aureves

Hi Michelle 😊
Thank you so much for your kind message — it truly means a lot to me! I’m really happy to hear that I was able to help you find the exact wallet you had been looking for, and even more happy that it arrived safely and met your expectations.
It was a pleasure assisting you throughout the process and keeping you updated along the way. I’m so glad you love the quality and design of your wallet
If you ever need anything else in the future, whether it’s another item or just a quick question, I’m always here and happy to help you again. Wishing you lots of joy with your new piece, and I really look forward to helping you again soon ✨
Chloe 💕

Rated 5 out of 5 stars

So beautiful and great quality

So beautiful and great quality. I’m in love with my LV bag

May 13, 2026
Unprompted review
Aureves logo

Reply from Aureves

So happy to hear that! Thank you so much for your kind review.
I’m really glad you love your LV bag and are happy with the quality. Hope you enjoy using it and it becomes one of your favorite pieces 💕

Rated 5 out of 5 stars

Worth the wait and price

People complain that it takes a long time for their purchase to arrive but I felt like it was a reasonable wait for a good product. Reassuring to have a staff member to connect with and maintain updates. I love my bag and it’s exactly what I expected it to be. Worth the wait and price point!

May 5, 2026
Unprompted review
Aureves logo

Reply from Aureves

Thank you so much for your kind words — it truly means a lot to us! We’re really glad to hear that you love your bag and that it met your expectations 💕

We always do our best to keep our customers updated and make sure everything is worth the wait, so your feedback really makes our day.

We hope to serve you again very soon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look