Software Requirements Specification (SRS)

for Hospital Management System

Table of Contents
1. Introduction
1.1 Purpose
1.2 Document Conventions
1.3 Intended Audience and Reading Suggestions
1.4 Project Scope
1.5 References

[Link] Description
2.1Product Perspective
2.2 Product Features
2.3 User Classes and Characteristics
2.4Operating Environment
2.5Design and Implementation Constraints
2.6 User Documentation
2.7 Assumptions and Dependencies

[Link] Features
3.1 Smart Healthcare System
3.2 Doctor and Staff Management
3.3 AI Chatbot
 3.4 IOMT Integration
3.5 Appointment Scheduling
3.6 Billing and Payments
3.7 Inventory and Pharmacy Management
3.8 Patient Management

4. External Interface Requirements

4.1 User Interfaces
4.2 Hardware Interfaces
4.3 Software Interfaces
4.4 Communications Interfaces

5. Other Non-functional Requirements

5.1 Performance Requirements
5.2 Safety Requirements
5.3 Security Requirements
5.4 Software Quality Attributes

6. Other Requirements
Appendix A: Glossary
Appendix B: Analysis Models
Appendix C: Issues List

[Link]
1.1 Purpose
 The purpose of this document is to outline the
software requirements for the development of the Hospital
.
Management Systems This system is designed hospital
operations by integrating s services such as Patient
Management Appointments Scheduling billing and
Inventory Tracking The goal is to improve operational
efficiency and enhance patient experience.

1.2 Document Conventions

The following conventions will be used throughout this document:
▪ Shall: Indicates a mandatory equipment
▪ Should: Indicates a recommendation but not a
mandatory requirement.
▪ May: Indicates an optional feature or functionality.
▪ Will: Indicates a future action or task
1.3 Intended Audience and Reading Suggestions
This document is intended for:

• Software Developers: To understand System

features and develop the software
• Project Managers :To understand timelines,
deliverables and milestones.
• Hospital Administrations: To gain an understanding
of the system’s functionality and goals.
• QA Engineers: To realise the testing protocols based
on the requirements.

1.3 Project Scope

Hospital Management System will focus on the following key areas
 • Smart Healthcare: remote health monitoring.
emergency response management
• Patient Management: Registration, medical
history and reports .
• Doctor Management: Availability,
Appointments and Duty Schedules.
• Smart Security :Surveillance systems,
emergency response services.
• Biling and Payments: Automated Invoice
Generation and duty Schedules.
• Inventory Management: tracking medicines,
equipment Supplies

[Link] Scope
The HMS Focuses on automating the following
areas:
• Patient Management: Registration, medical
history and reports.
• Doctor Management: Availability appointments
and duty schedulers.
• AI Chatbot: advice For appointment booking, query
resolution, and basic medical.
• IOMT: Integration of IoT-enabled devices for real-time
patient monitoring.
• Online Medical Purchase: Seamless medicine
ordering with real-time stock updat
 • Billing and Payments: Automated invoices
generation and payment tracking.
• Inventory Management: Tracking medicines,
equipment and supplies.

1.5 References
• ISOTEC12207: Software Life Cycle
Processes.
• IEEE S30-1998 :IEEE Recommended
Practice for Software Requirements
Specifications.
• Roger Pressman's Software
Engineering: A Practitioner’s
Approach
[Link] Description
2.1 Product Perspective
Hospital Management System is centralized system that
integrates with healthcare IT System, enabling seamless
patient data sharing, inventory management and Scheduling.

2.2 Product Features

• Smart Healthcare :Real time health

monitoring, patient tracking emergency medical
services, Patient registration and record
management
 • Smart Transportation : Traffic signal
automation ,vehicle flow management, public
transport monitoring.
• Smart Security: Surveillance cameras, facial
recognition, crime alert systems .
• Smart Infrastructure: Waste management,
water energy monitoring, energy efficiency
• Smart Billing: Automated billing and
reporting

2.3 User Classes and Characteristics

• Patient: use the system to book
Appointments and access medical records etc.
• Doctors: Manage Appointments and update
patient records.
• Service Providers: Supply utilities such as
electricity, water, waste management.
• Emergency Responders: Need real-time
data for responding to emergencies.
• Hospital staff: Handle billing inventory and
System administration.

2.4 Operating Environment

• Software: cloud-based System or on-
premise installation.
• Hardware: Desktop Computers, Tablets,
barcode scanners.
 • Network: High-Speed internet for real-
time data access.

2.5 Design and Implementation Constraints

Should integrate with laboratory management systems
and external Pharmacy Platforms.

2.6 User Documentation

The following documentation will be provided
• User manuals and admin guides
• Training ideas and Online help support.

2.7 Assumptions and Dependencies

• Reliable internet and Power Supply.
• The system will rely on stable internet
connections and mobile networks.
• Integration with third-party devices
(e.g..1OT sensors, traffic cameras) may be
required.

3. System Features
3.1 Smart Healthcare System
Description: The System will monitor health metrics in
real time through wearable devices, sending data to
health facilities for analysis.
• Functional Requirements:

I. Real-time health data collection .

II. Alert system for medical emergencies .
III. Integration With hospital managements.
 IV. Secure data transmission and storage

3.2 Doctor and Staff Management

Description:
Tracks Doctor schedules, stay duty rosters and
department assignments.
Functional Requirements:
o FR1: The system shall display
available doctors for specific
departments.
o FR2: The system shall generate
automated duty rosters for hospital
staff.
3.3 AI Chatbot
Description: The AI Chatbot assists patients and staff in
scheduling appointments, answering common queries, and
providing basic medical guidance.
Functional Requirements:
• AI Chatbot accessible via website,
mobile app, and hospital kiosks.
• Multi-language support.
• Integration with patient records
for personalized responses.
• Real-time escalation to a human
agent for complex queries.
3.4 IOMT Integration
Description: IOT-enabled devices (e.g., smart monitors,
wearables) provide real-time health data, enhancing patient
monitoring and treatment.
Functional Requirements:
• Real-time data acquisition from
devices like ECG monitors,
glucose meters, and fitness
trackers.
• Alerts for abnormal health
readings.
• Secure data transmission and
storage.
• Remote access for doctors and
staff to monitor patient health.
.
3.5 Appointment Scheduling:
Description:
Provides a booking system for appointments.
• Functional Requirements:
o FR1:The system shall allow patients to
book, cancel or reschedule
appointments.
o FR2: The System shall send
appointment reminders via SMS or email
3.6 Billing and Payments
Description:
Automates invoice generation and tracks
payments.
• Functional Requirements:
o FR1: The system shall generate detailed
invoices for consultations ,tests and
medications.
o FR2:The system shall support online
payments through multiple gateways.

3.7 Inventory and Pharmacy Management

Description:
Monitors inventory levels and automates reordering.
Functional requirements:
o FR1:The System shall track the stock of
medicines and medical supplies.
o FR2:The system shall generate alerts for
low-stock items.

3.8 Patient Management

Description:
Enables patient registration, medical history
storage and record management.

Functional Requirements:
 o FR1:The system shall allow patient to
register with demographic details
o FR2:The system shall maintain patient
medical histories including past diagnosis
and treatments

[Link] Interface requirements

4.1 User Interfaces
• Intuitive dashboard for staff and
administrators.
• Mobile-friendly patient portal for appointment
management

4.2 Hardware Interfaces

• IoT devices: Wearable health monitors,
smart beds, infusion pumps.
• AI-enabled kiosks for chatbot interactions

• Barcode Scanners for inventory

management.
• Biometric devices for patient
authentication.
 4.3 Software Interfaces
• Integration with laboratory management
systems(LIMS)
• APIs for payment gateways and insurance
systems

4.4 Communications Interfaces

• Communication protocols like HTTPS.
• SMS and e-mail notifications for patients
and Secure staff.
5. Other Non-functional Requirements
5.1 Performance Requirement
• The System should handle 500 concurrent
users
• Response time should be less than 2
seconds for critical operations.
• The system should process IOT data
streams with minimal delay (<1 second).
• The AI chatbot should respond within 2
seconds.
.
5.2 Safety Requirements
• Backup of patient data every 24 hours.
 • Failover systems for disaster recovery.
5.3 Security Requirements
• Data encryption for patient records (AES-256).
• Multi-factor authentication for system access
• All IOMT data must use end-to-end
encryption.
• AI chatbot interactions must comply with
privacy regulations like
5.4 Software Quality Attributes
• Highly available with 99,9% uptime.
• User-friendly interface for non-technical.

6. Other Requirements
• Multi-language support for international use .
• Customizable features for hospital-Specific needs.
Appendices
Glossary: Definitions of terms like LIMS,HL7,etc.
Analysis Models: ER diagrams and use-case models.
Issues List: Pending decisions and known challenges.