100% Satisfaction GUARANTEE
We guarantee that the products you received are as advertised and manufactured at the highest
quality.
If you are not 100% satisfied with
your Awards.com purchase within 30 days of receipt, we will
exchange your item or refund your money. We'll do whatever it takes to make it right!
Other Terms & Conditions:
Engraved, imprinted and custom products may not be canceled or changed after approval is given and production begins.
If your order was placed by credit card, a refund will be processed upon receipt of your returned merchandise, less shipping charges. Please allow 30-60 days for the credit to appear on your credit card statement, or a refund check to be processed and mailed. Open accounts will be credited upon receipt.
Production time is needed to meet event dates and relies equally on your quickness and diligence to respond and approve all necessary communications with Awards.com either via email or phone. Awards.com is not responsible for delays in production caused by slow correspondence or multiple change requests to the order.
In the case of an engraving/artwork error, if the produced item(s) match the proof approved by the purchaser, Awards.com reserves the right not to allow a return or exchange for the order in part or full. To waive your proof, reply to your order confirmation stating that you waive your proof, include your required delivery date, and ask about any further rushing options. Waiving your proof voids all Awards.com guarantees, since the item goes into production without your approval.
All boxes are considered packaging and thus not subject to Guarantees or Returns & Exchanges.
For more information about Returns & Exchanges, please click here.
Lowest Price Guarantee
If the published price of this item on Awards.com drops within 30 days of a purchase, we will refund you the difference. It's that simple!
Note: Items purchased through specific promotions, bundling arrangements, or coupons are not eligible for the Lowest Price Guarantee. Click here for full Terms & Conditions
